Very dirty

The suites are clean and neat and there is a kitchenette but for short stay a kettle would have been helpful. The wifi was not working which of course was disappointing.

Bed sheets smell bad

Hopefully I will stay again soon.

Good

I went for cosmetic surgery, my stay was on the 6th floor, they had only 1 elevator, it broke down every day, I climbed stairs with my abdominoplasty surgery, 6 floors. Hallway carpets dirty and smelly. They only clean dirty hands one day a week. I had to clean the room myself with detergents before using the toilet.

There were not plates or chairs to eat and the staff was using her phone the whole time while I was there. The inside of the hotel building smell like mold.

Very friendly and informative service by Noa. The place was clean

Norma at the front desk was very courteous and helpful

Very comfortable, especially quiet, clean and more than adequate for our needs. only reason i couldn['t give 5 stars is because internet was spotty, good enough. water pressure a little low also.

Property can use maintenance and updates. Room was smelly, a/c noisy, phone in room didn’t work. The manager, Maria, however, provided EXCELLENT service.

Close to food

Had to stay for an emergency (canceled flight). The ventilation, AC, or something-wet my clothes and the floor...I noticed that the floors were wet in the hallway by the elevators too. I dont think i would stay a second day if i had too...

Have no complaints at all. Check in was great, lobby was clean, and most important the room was nice and clean.

The people that come in and out of this place seem extremely sketchy. I did not feel safe in the elevator with 3 out of the 5 people i came across. Elevator was broken. A guy was screaming at random people getting into the lobby when we got back at midnight and the security did nothing. He was on his phone. The entry doors are both breaking, need maintenance or new doors.

I like,extended stay it's a nice place perfect area friendly helpful staff i wish the wifi internet would be better and also i think there should be a limit with animals i have no problem with animals but there should be 2 section 1 for persons with animals and another for regulars visitors i develop an Alergy reaction but it's lovely i recommend it thanks

No breakfast

Convenient to shops

A wonderful stay for both my doggos and me!

Will never stay at an Extended Stay America again. Zero comfort and quality amenities are nonexistent.

the room has kitchen and microwave but there aren't any bowl or cooking pot (neither a glass)

great stay would recommend to anyone for short stay very accommodating

Not good hotel is bad 2 room $745 A lot of money.Too much money.

I want to start by saying that the front desk staff were very friendly and provided great service. I arrived early and didnt hesitate to hold my luggage and even call me before check-in time to let me know my room was available. No one gave us a hard time. However, this hotel very much needs updates. Only one elevator worked and it has a max capacity of 4 people. The room looks like the photos, but the furniture has seen better days, the gray single couch was heavily used, and the fridge was SO LOUD throughout the whole day and night. The room was overall clean and we liked the bed. However, the shower had small hair from previous guests and then our last day there, there was a small roach in the tub. We were happy to leave and agreed it was fine to have spent more money to stay elsewhere. I also noted that there were quite a few people wearing scrubs in the hotel and wondered what that was about. Per some other reviews I now read, it turns out that there are times where patients come and do hospital recovery here. I just hope it all is sanitary for next guests, but I would not recommend this hotel to others.

location

The facilities were run down and dirty. The rooms were dirty with fresh chewed gum on the windowsill, body hair and dirt in the showers, splatters of unidentifiable substances on the walls, etc. My family and I did not feel comfortable even showering there. Wewanted to cancel our second night due to these conditions. The property told us we had to leave immediately even though it was hours before checkout if we wanted to get money back for the next night.

People at front desk not trained ver well in customer service. Call the manager and they will take care of you. Ask for coffee machine. They lock the room for coffee on the weekends. Complained about weed smell but they didn’t do anything about it. Great location. Very clean. Quiet. Parking lot. Security guard at night. Breakfast stuff always ran out.

People do not pick up after their dogs in the area. There is also trash everywhere on the streets in that area

It was very safe and convenient. The hotel is centrally located and is within walking distance from many shops and restaurants.

Everything

The breakfast is a yogurt and granola , the beds are not double size , needs remodelation , I felt like I was in jail

It was immaculately clean.