Perfect stay

This was our 2nd stay at this hotel. The 1st time was good, hotel is older and slighly worn down, but clean and quiet. The 2nd visit we were traveling with our 15yo daughter. I called the hotel prior to booking to ask about adjoining rooms. I was assured that 2 rooms that are connected were available and that after booking they would assign them to me. I paid through expedia and immediately called them again and was told it would not be an issue at all. I called them again the day of our reservation and stated we would be arriving about midnight and wanted to make sure the adjoining rooms were ready for us. The man that answered said he could not check until we arrived. I told him that we could not come there if it was not reserved as promised. He then told me they gave away all the adjoining rooms and that we have 2 rooms for us but they are on opposite ends of the hallway. There is no way i will allow my 15yo daughter to stay in a room alone at then other end of a hotelfor her safety! He said "if you dont like it call and cancel." I called expedia back and the rep called the hotel to get a refund, which Microtel refused, and then i called back on 3 way with the expedia rep. After much debate and arguing, the manager agreed to give me a refund. I will never give this place my business again! How could they expect a teenager to be in an infamiliar city, stay alone, and be on theother side of the hotel from her parents?

It feels safe because there is only one way in and out with the Costco in front and Ikeas behind it. I have stayed here several times. the only problem was that the hair dryer did not work, but overall the bathroom was great with the rails in the shower for safety.

Convenient location, not an upscale room. Musty smell, just a place to lay your head. Wouldnt want to rebook a room.

Great prices

Found doritos in my bed that was made, dirt in bath tub, sticky counter by coffee machine, air conditioner would not run on high so it took hours for our room to cool down. Looks nice outside and disgusting interior.

Love it

There was a written sign up when i arrive stating they would be right back. Then when they came back, not a welcoming attitude. The place smelled like bleach which was fine but when given a room, it was old and out dates on the first floor. The place also appears to have people that live in this place hanging out all arou d the place. Didnt fewl safe so i asked for a refund.

Only problem was the hot water heater busted. Other than that everything else was perfect.

The rooms are dated but wasn’t a bad stay for 1 night considering the price.

The photo shows a bright welcoming lobby, but in reality there is bullet proof glass. The employees were rude with no eye contact and wouldn't speak up so I could hear them through glass. The room smelled of animal urine with a stick bug on the bed, hole in the carpet and yellow towel with a hair in it. I'm the morning the rude front desk quizzed me on my room number for no apparent reason, my wife woke up with hives and the room above was loud with footsteps before 6am. Worst hotel I have ever stayed at in my life.

Very friendly staff

Terrible service I will never visit again

The room is small

The photos make the hotel seem much nicer than it actually is. I got a suite and it looked like a large motel room. The bathtub was not clean and the floors were dirty. The parking garage was tiny. If you are in anything more than a small SUV, you will not fit. The Aloft next door was much better. The location is great, though. Very walkable to some great restaurants. Easy walk to Canal and Bourbon.

Room was clean and the beds comfortable

Property is in serious need of a face lift. Stained couches, strong chemical smells, out of date bathrooms. Also did not have enough bathroom linen for the amount of people in our party. That being said, it was clean with no bedbugs and safe for a reasonable price close to Memphis.

We stayed one night while passing through Memphis. It was clean, the beds were comfortable, the front desk staff was friendly. The breakfast was okay. We stayed in a pet friendly room and it smelled like animal and pee. That would be my only complaint.

Overall the stay was fine. Nothing fancy about it. The room could’ve been cleaner but it wasn’t terrible.

Terrible had stain on side of bed of 206....

the property looks better on the outside than inside, there was an unpleasant smell in the halls, the room was fine, but as everything else gives an unpleasant vibe, the room at the point lost its appeal in anyway, it certainly should have been cheaper for what is being offered. i've stayed in better motel 6 locations in the past. room outdated, bathroom makeshift fixes (looks raggidy), bed was comfy. breakfast was not so great

The location is somewhat confusing and difficult to find.

The room was supposed to be handicapped accessible. I couldn’t get on the bed. I couldn’t raise my legs up. I had to sleep on the couch. The breakfast was disappointing! There wasn’t no waffle mix nor was there coffee. Also when you ask for handicap room, they shouldn’t put you in a room all the way down the hallway, not everybody is in a wheelchair! Don’t stay here if you can’t walk good!! Poor excuse for a motel☹️☹️

The staff was friendly and I felt safe over all in the area. My room was tidy but dirty. There was hair in/on the bed which grossed me out, and the room just felt dank. For me that is a deal breaker.

Nice little place tucked off in a corner. We had a nice stay

Rooms are nice and clean great for the cost, the staff are not so welcoming and can be rude they also do require a security deposit of $100.00 which is understandable but not a fan on that, overall the hotel is nice quiet and clean and they do serve a good breakfast.

We needed a place to stay driving across country. It was right off the highway it was very convenient.

All in all, very decent. Good location and reasonable rates.

Use hotel, lots off small things broken, vending machine to hold , no soda in it

It was very stinky and loud at night my room was extremely loud and hot. I will probably never book here. You’d be better off finding a better place for the night. You get what you pay for

Fast, friendly customer service. Clean rooms and a good little continental breakfast. We enjoyed our stay.

I made a reservation for me and my dog. I got there and they told me we could not stay. They no longer had a room for us. At 11 at night and trying to find another place to stay.