The place is very dirty. We just left two hours later and booked for almost the same price at Hampton Inn by Hilton about 8 min from there and the difference is abismal. We don’t recommend Quality Inn to anybodoy.

Needs more cleaning

It was very nice and the personal very pleasant.

N/A

They advertise an airport. We arranged a shuttle for the morning - but then they claimed we didn't. Dirty breakfast area - only a few staff that didn't seem to say the same things.

Clean, comfortable beds

Needed to be updated. Torn carpet. Bathroom tub area needed updating. Beds and bed linens were very comfortable and clean.

People sitting around outside and then we canceled the room after we saw it the front desk still took our money like we didn’t even come there. The hotel didn’t smell good at all. Women was getting dropped off and didn’t have on any clothes. Just to much going on outside in the parking lot. I will never

Was very nice and clean

We got there and the elevator didn’t work. We had to climb 4 flights of stairs with all our luggage with no help. Also housekeeping only cleaned the room 1 time and we were there 4 nights

Dirty unsafe sheets dirty, room dirty wasn't provided refund lobby is disgusting elevator disgusting

Homeless and street workers frequently

The bed was comfortable and it was a good price. The key cards stopped working pretty much every time we left the room and in room AC unit was quite noisy.

Hood

I chose this place because it had shuttle to/from the airport. However, it doesn't run after midnight and my flight arrived at midnight, so I had to take a taxi. Then on my return, the shuttle was not running for two hours even though I had let them know my approximate arrival at the airport, so I had to take a taxi again. Also, the shuttle only runs hourly. The elevator and some of the hallways smelled of POT. My two different rooms and common areas needed repairs and renovations. The staff were nice.

The pool and hot tub was dirty , around the hot tub reeked of urine , no towels in the pool area. My shoes were left on the floor at the end of the bed. The housekeeping staff never turned my shoes in so that means they stole them. The front desk states nothing can be done.

The stay started out rough. checked in and the elevator was not working. was told they were fixing it in 30 mins. room was on the top floor (4th) so had to carry our stuff up the stairs. During the night, the fire alarm kept going off. It would start, then stop... then 5-10 mins later start again. Was woken up 4 times due to that. (Friend was trying to fall asleep at that same time, they didn't get to sleep until about 12:30am, due to that alarm. alarm clock in the room was preset from previous occupant. for 6am, was earlier than our phone alarms were set for. Breakfast... starts at 6, got there about 6:30. No eggs at all. Sausage in the warmers wasn't all that warm. Toaster wasn't working. It wasn't plugged in. when trying to plug it in, the outlet wouldn't allow the plug into the outlet. So no toasting anything. the juice machine wasn't setup correctly. OJ was OJ, Apple Juice was Water. Water was Water and the cranberry juice was watered down.

This was a disaster. I get to my room to find urine stain comforter and what I’m assuming was blood on the sheets. I try calling down to the lobby and the room phone doesn’t work. I call on my cell phone and get hung up on. I call back and they offer to change my room. I get on the elevator and the door won’t open to the lobby. I of course start to panic. I call the front desk again and tell them I’m stuck in the elevator. They tell me to go to the second floor to get off and take the stairs. Excuse me? What if I had been in a wheel chair? At that point I wanted to leave. And at the very least get my deposit back. In the lobby there’s about 5 people who all have issues. One man brought down is own blood covered sheets. The front desk is getting irate with some women and is accusing them of stealing. We’re all asking to speak to a manger. But the manger is “unavailable”. When you have that many people upset at one time you need to make the manger available. I’ve contacted my travel agent to handle this and he leaves my agent on hold and then hangs up on him. After everything settles I get my deposit back. Then the man working the front desk starts bashing the women he had accused of stealing to me like I’ll agree with him? And he swears he’ll put me in his best room… blah blah blah. I was so done with the way everyone was treated I left. If I was the owner of the place I would be EMBARRASSED.

Did not see the $200.00 safely deposit when i booked the room when I get there the staff on duty was unprofessional while talking to me he was on the phone with his friend or whomever he was talking with

This property has not been kept up, they charge an extremely high deposit for incidentals. The furniture in the room was worn and scratch the bedding spotted I had to change rooms they had no problem do that for me. The hotel is around a lot of stores and restaurants but they stay wasn't bad it was a lot of noise they provided a breakfast and parking was free I give it a 5/10

Nice hotel with nice employees. Andy was really helpful and he kind to me and my friends

Rip-off take your money off your cards never refund your incidental money rude to customers breakfast is a shamble room not clean seen roaches

The owner was vary nice they even made sure I got my same room cause I missed my flight

Staff was friendly guests was respectful everywhere I went within the property was clean

Staff was friendly guests was respectful everywhere I went within the property was clean

It was cool we were beside the big studio and the pool was nice. Front desk was nice also. Need more parking.

There were too many questionable events, elevator not working, phone service not working, fire alarm going off. The staff was very nice.

Not very tidy Awful breakfast not many options Rooms were not kept clean or tidy

Love that they had a pool and hot tib

Frauds… theifs liars and more work at this hotel! Do not stay here! Everything is broken! And they blame you for the damages and charge your card!

The rooms are pretty straight, the hallway lobby area need work, the mold smell is terrible on those areas. The parking lot is very small need for space to accommodate visitors.

I always stay at this nice hotel in Union City.