All is good thanks

Ok

Been using this place for a while now, but this time covers were dirty, like they didn't wash them up. Rest of the facilities are still good.

Good Hotel

at the reception, I was told that if we weren't got before 10 pm they were going to place the room to someone else. not fair at all.

Staff is very friendly. Rooms are clean and well kept. The pool area is nice with with a lot of trees/shade and plenty of seating. There is a large grocery store at walking distance and a convenience store across the street. They also have free breakfast which is actually pretty good. The only negative thing I have to say is the beds need to be upgraded as they are not too comfortable.

Nice Hotel

They didn't want to give us the pool bracelet. They had the put it on . I told them we would go to the pool later they told I had to go back to the office with everyone in my party.

The staff is amazing very helpful!! very quiet & safe

It feels family oriented. Not fancy but comfortable. Very clean grounds.

Rooms not clean

Good place

Rooms were not ready until 6pm waited for 4hrs for rooms. Only one towel was provided per room. Rooms were dirty and infested with flies, we had to remove all the flies. Very bad service. Would not recommend and will not return.

What I like the most is that this hotel has perfect location, everything is near.

I like the openness of the hotel.

A/C Unit not working. Noisy.

No refrigerator and no microwave. They had ice but, for sale. The room was dirty. We had to call a staff to clean it properly. No coffee pot in the rooms. There was only one towel and one washcloth, we had to ask for more. You have to figure the light switch; one turns on the lamp and bathroom, the other turned on the sink vanity and the area by the window. Only one chair with no table. Theres no outlet by the beds. Noisy, specially when the train wakes you up early in the morning. Good breakfast. I would not return to this place

No microwave, no refrigerator, no coffee maker, and no ice provided (for purchase only). Huge gap under the door, you can see Benito Juarez through it. The room.was not cleaned properly. Theres these small flies with round wings in the room walls. The kind that hangs around sewage. Good breakfast. I wouldn't stay here again even if they paid me.

Stay in this hotel about 2/3 times a year, i love that it is safe, clean and hotel staff all have great customer service

I have been coming here for 25 yrs 😊

Not what it was expected

Beds too small and no blankets in the room.

We love Hotel Colonial they have Confortable beds , friendly staff and clean rooms

Great location, excellent service

Bathroom Clogged

Great area

This place was not a good experience noisy and with a train at 5 am blasting it horn no wonder they placed ear plugs by bed. Also, noticed not very clean pulled the sheets back and find mattress weren’t that clean. Only good was the free breakfast

The hotel was without water or electricity for a full day and the staff were not helpful whatsoever. I was traveling with a 2 year old and an infant so you can imagine how much more of an issue this was. I had no way to bathe them or warm their milk. My husband also uses a CPAP machine to BREATHE at night which obviously he could not use. They didn’t have a manager on site on the weekend which makes no sense since it is their busiest time. They would not refund us or give us a discount after we were without the basic necessities such as a flushing toilet and water to wash our hands! Terrible customer service. The bathroom was dirty and old. The bed had no sheets just a flat sheet thrown on top of a rock hard broken mattress. The bathroom smelled of sewage. It has no overhead lighting so it is very dark and difficult to see anything in the evenings. It doesn’t have a microwave or mini fridge. Please don’t waste your money. Stay somewhere else. The hotel looks nothing like their pictures.

First I arrived to an empty lobby .. waited for about 7 to 10 minutes before someone showed up .. got to my room the room had a strong popurrí Oder . Not very present.. I noticed that one of the windows didn’t have a lock and brought it up to the front desk .. they moved me to a different room but made me feel like I was asking for the presidential suite.. it was uncomfortable.. I was told that they might not have any rooms available as they were booked .. but the parking lot was empty abd it was a Sunday . Anyway I will not stay here again .

For the price there is other hotels with better services

Everything were great

Really good