The rooms are clean and newly renovated. Work is being done on other rooms so there is construction currently being done. The parking lot and sidewalks are dirty. It wouldn't take much to pick up trash and other debris left by construction.

The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!

We booked a room with a sitting room, the tv wasn't working properly. The front desk woman was very helpful but unable to resolve the problem. The telephone didn't work in our room either. The breakfast was very nice.

My stay was horrible. I purchased a q room suite they trues to cancel my reservation the day before i arrived to my sister wedding. Telling me i have to find somewhere else to stay. When there system made the mistake. The pool was close the whole time i was there although front desk avd us a pool pass to go to another hotel. So inconvenient extra money spent. Toliet over flooding ans the bed has metal pieces sticking our thst can cyt your leg. It cut me and my mother leg at the bottom. The only reason why i stayed was because it was convenient to where my sister was having her wedding. Do not go to this hotel short staff dirty pool /room rude front desk

It was horrible room. Not cleaning when I checked in. I have to wait couple hours for clean rooms. No clean guy at motel.bathroom handles is broken.

Day 1 check in- We had pet hair all over our bed upon arrival. The unit was right next to the office so we believe someone brings their pet to work and stores them in that room. What also made us think this was housekeeping or someone opening our door an hour after we checked in with no purpose. Also the floor looked clean but upon wiping it with a wipe it was not. On day 2 someone from housekeeping came by and asked if we were smoking marijuana in the room. Which was strange because she smelled it up and down the walk way that was outside mind you. Kinda felt like we were being watched. Made us take anything of value with us each time we left. Hubby had his expensive Jordan collection on this trip. We asked for housekeeping and did not receive it on day 3- so we just exchanged our towels out. Our key kept being deactivated. Was told if housekeeping came into our room it would deactivate the room key or going through any theft detection door at like Walmart. We only went to Walmart 1 time the whole trip. So not sure why the key stopped working everyday. Office staff was nice, bed comfortable, ac worked. They did allow late check out.

This is an older hotel with a renovation. The renovation has been done very cheaply. Air conditioner unit was super loud and didn't cool the room well. This reno is 2 rooms made into one. The other side of the room was real cool. The area it js in is super super loud. Wouldn't stay again.

One of the AC units was not working. It felt like you were in a bouncy house when you walked on the floor. The restroom door wouldn’t close properly. The beds weren’t made. There was still trash in the cans. The sofa bed was partially made and half folded out.

Older property transitioning to extended stays. Room had some maintenance needs and guest areas are small. Bed and other furniture was worn and not super comfortable. Staff was pleasant and efficient. Low value for the price— will stay somewhere different next time.

The beds were very comfortable and the pillows were nice. The floor was clean. The air conditioner was pretty quite but really needs to be cleaned. In fact, replaced would be best. The water for the shower was warm but never very hot. Our room did not have a TV remote. Not a huge deal, but had we wanted to watch TV we would have had to ask front desk for one. Was not worth it to us.

Just needed a one night stay. No ice machine available, tiny shampoo and conditioner - not enough for one person, dated interior, worn out office chair just sitting randomly in the room. No where to eat or get something to eat nearby.

The pool had a tarp over it but it was partial submerged and it was so gross

Our stay was canceled by the hotel because we were past the check in end time, which Expedia says is 3AM. However, we had arrived by 1:30AM. Our room for 6 people was downgraded to a single bed room. The (hard) floor was soaking wet. The mirrors were fogged up and the room smelled mildewy.

Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.

Arrived and had to wait an hour. Bathtub was stained with dirt, coffeemaker wouldn’t work. The little she we had in he room the freezer didn’t work. Hair dryer was hanging off he wall. The room phone didn’t work. The light between the beds was broken. And the fan in he. Bathroom was clogged with dirt/dust. N roll of tp for backup. We were so tired from traveling we just stayed.

Staff gets an A+

The hotel does not look like the picture. Once in my room, there was no way to prevent staff from entering as the internal locks were missing. Usually I don’t think about this but latter that same day I had a staff member use their room key and they let themselves in while I was laying in bed. The room was very clean, the staff was nice, and the price was right. Over all if my room hadn’t have been walked in it would have made for a better experience.

Air conditioner was noisy. Room was clean.

The floors made my husbands brand new white socks BLACK! When I mentioned it at checkout to the front desk clerk she said that lots of people had complained about that. So why is it still an issue? The hot breakfast was good and the beds were comfortable but the rooms were really humid and moisture was on all surfaces

Very clean. Check in girl helpful. Feel secure in my room location. Pool a disappointment. I should have looked more closely to see it wasnt an indoor pool.

Keys didn’t work when we arrived

Clean, quiet

Room was clean. Air conditioner was very noisy throughout the whole night. Woke everyone up each time it kicked on.

Our stay was nice, beds were comfy, room was clean, staff was friendly and well mannered. Breakfast was good. The only negative thing there was very little toilet paper was in our room and we got in late after a long day of driving. We ended up using tissues to hold us over.

It was grope

Very good option for a quick stay once you are in a roadtrip!

Room seemed adequately clean until... The floor! Decided to leave my shoes on because the floor looked and felt grimey, but took them off as I was getting ready to shower. By the time I stepped into the shower my feet were black and rivers of dirt washed down the drain. Management, pay attention!! Your room cleaners need training and the rooms should be checked to be sure they're doing their jobs!

Room had a major leak on day 2 of a two day stay. No other room was available, and front desk was unwilling to help me find other accomodations. As of this time I have not been refunded for night 2 either. Avoid this one like the plague.

We stayed here because they are pet friendly. We just needed a place to sleep for the night and for that it was just fine. The room could have been a little cleaner and there was a terrible draft around the door frame but overall it served the purpose.

The room was dirty and bathroom was fifty nasty The staff was ok they was friendly and helpful

My bad for expecting decent from a hotel with the name Best Western attached to it. Check in service was just ok. The room was dated. The bed was absolutely terrible…a queen size bed that has a sunken middle. Husband and I had to cling to the edge to keep from rolling in on each other. The bath had a crack in it(picture attached) and the ceiling had holes in the plaster. Went to the breakfast area just before 6am and had to wake the clerk up off the couch and was rudely told that there is coffee in my room.

Everything was great except that the floors on our room were so dirty that our feet were black from walking on them.