Nice hotel with big room - especially compared to the price. Dog friendly hotel.

No need to change towels everyday. From my understanding only the ones I left on the floor should be changed but also the used ones I could use again was changed (not placed on the floor)

Very welcoming at reception Room was comfortable and had everything I needed Shower was clean and plenty of hot water There was no food so I just got something at a local supermarket. There was breakfast available

Very nice hotel. Lovely Italian restaurant opposite that did the best Argentinian fillet steak I’ve had since I was last in Argentina!

Lovely hotel with a very big room and very good breakfast, this was an ideal overnight stop on our way back to England form Austria.

Gutes Buisness Hotel

Friendly staff, clean rooms and an excellent view. Restaurant is missing

Nice and quiet hotel. The staff are very friendly. Breakfast is good. The town is small with almost nothing to do in.

Excellent accommodation for a family of four. Very close to the imperial cathedral. Friendly staff.

Fantastic location not to far for some great night life and good for a quiet relaxation if required. short bus ride to Aachen center

Fantastic location not to far for some great night life and good for a quiet relaxation if required.short bus ride to Aachen center

Arrived late but staff were very accommodating, parking is available underground and costs €10. Room comfortable and good choice of breakfast.A very quick business stop over for me but was exactly what I needed.

Arrived late but staff were very accommodating, parking is available underground and costs €10. Room comfortable and good choice of breakfast. A very quick business stop over for me but was exactly what I needed.

I decided to stay at this hotel as its around a half hours drive from Phanasialand. Which on the German roads is no problem and yet was a third cheaper than hotels closer to the theme park, plus it included Breakfast. The hotel is located about 5 minutes drive from the motorway and there is a MacDonalds nearby. The hotel check in was easy and they were very pleasant. The hotel was clean and in good condition. The rooms very much the same. The beds are a litle firm but not overally firm. The mini bar was free which was an added bonus. When you first check out the breakfast, you do think, is that it, but actually there is more than enough. The best thing was the quality of the food. The scrambled eggs were good and NOT the sloppy rubbish that I am all to use to when staying at some hotels. Served with warm rolls and bacon, they were lovely. There is obvioulsy more choice than that, its a continental style buffet. The hotel does have a bistro, the only reason we did not try it was because we were not getting back until around 9pm, which was a shame as I would liked to have tried it. On checking out we went to the underground car park to get my car and it had broken down. The lady behind the reception was fantastic and let us back into our room while we waited for the breakdown people. A big thank you to her. I stayed at the De Ville for two night's and I would definitely stay there again.

I decided to stay at this hotel as its around a half hours drive from Phanasialand. Which on the German roads is no problem and yet was a third cheaper than hotels closer to the theme park, plus it included Breakfast. The hotel is located about 5 minutes drive from the motorway and there is a MacDonalds nearby. The hotel check in was easy and they were very pleasant. The hotel was clean and in good condition. The rooms very much the same. The beds are a litle firm but not overally firm. The mini bar was free which was an added bonus. When you first check out the breakfast, you do think, is that it, but actually there is more than enough. The best thing was the quality of the food. The scrambled eggs were good and NOT the sloppy rubbish that I am all to use to when staying at some hotels. Served with warm rolls and bacon, they were lovely. There is obvioulsy more choice than that, its a continental style buffet. The hotel does have a bistro, the only reason we did not try it was because we were not getting back until around 9pm, which was a shame as I would liked to have tried it. On checking out we went to the underground car park to get my car and it had broken down. The lady behind the reception was fantastic and let us back into our room while we waited for the breakdown people. A big thank you to her. I stayed at the De Ville for two nights and I would definitely stay there again.

Really nice hotel overall with a relatively good breakfast included. Rooms were a little small but not really a big deal. Wi-Fi is very slow however as it is only a t-mobile hotspot

The hotel was conveniently located, only a very short walk to the old town square with its restaurants and cafés. The room was modern, clean and large. A plentiful and varied breakfast was included in the price. We needed parking and there was a choice of roadside parking and the hotel’s underground parking (€10) which we chose. The car park could be accessed via the hotel's lift. Perfect!

The hotel was conveniently located, only a very short walk to the old town square with its restaurants and cafés. The room was modern, clean and large. A plentiful and varied breakfast was included in the price. We needed parking and there was a choice of roadside parking and the hotel’s underground parking (€10) which we chose. The car park could be accessed via the hotels lift. Perfect!

We only stayed one night en route back to UK, but would strongly recommend this hotel for a stopover. Friendly and welcoming staff, and an adjoining bistro with some tasty food and drink. A particular bonus was the large underground car-park (for an extra €10 per night) - particularly as the weather was very wet and windy during our stay. Highly recommended!

The hotel was convenient, secure parking and the staff was very courteous and helpful. My only complaint is an uncomfortable bed, flat as air pillow and a comforter that barely covered our bodies (neither my husband nor I are overweight)

The hotel was close to my destination. The staff were very helpful and nice. Breakfast was very good. The outside appearance is not similar to online picture. Needs to be very care when using shower, small tub, and easy to burn oneself if your body touches the water heater. Carpet in the hallway is with lots of stains. Not as clean as other best western, especially the ones in US. Overall not bad. Will probably try some other hotels out when next I visit!

Beautiful room. Quiet and comfortable. The bed was very nice. The morning breakfast was very good and offered various options.

We stayed here twice recently first stay we didnt make sure we had a bath, which we had requested on our booking., so made sure we had one for our return and were given a much better room.Staff very pleasant could do with updating with air conditioning, plenty to choose from for breakfast.Went to the hotel restaurant for our evening meal but no one appeared so found a lovely restaurant across the road.

The room's electronic door locks and handles were difficult to use. No instructions on their use was provided.

Excellent Hotel, good service, good restaurant, plus easy underground parking for an additional 10 euros per night

We arrived after a 8 hour drive to find our room had not been made up, 2 of our rooms were for families with young children, both of which were directly opposite an entrance to a club. The singing, shouting and violence lasted until 530am-not a restful stay and not what I'd expect of a Best Western hotel. Will not be staying again.

We arrived after a 8 hour drive to find our room had not been made up, 2 of our rooms were for families with young children, both of which were directly opposite an entrance to a club. The singing, shouting and violence lasted until 530am-not a restful stay and not what Id expect of a Best Western hotel. Will not be staying again.

Friendly English speaking staff, clean big room, even though there was an addition bed. The only minus - we lived on the first floor and could hear cars in underground garage.