Thank you Filippo you were very helpful !! The White staf was very Nice and welcoming. We could not sleep at all, you can Hera EVERYRHING in the street !! On saturado night people screamed outside non stop until 5am …. HORRIBLE EXPIRIENCE !

This hotel was gorgeous! The rooms were lovely. The staff were friendly and helpful. We were able to walk to everything we wanted to see in town from this location. Lots of fine restaurants all around it. Large breakfast every morning.

Very nice place at an excellent location!

Sufficient is the only word I have to fully describe our stay. We booked the “Junior Suite”. The desk told us second floor and we couldn’t find the room. It was behind the maids carts in an hallway up a crazy weird little staircase. It was a large room with a lot of space, that is the only compliment I have. It looked NOTHING like the rooms online on the website that were advertised. It was hard to carry the luggage up. It is NOT secure. It has a funny little tiny French door system that is secured by a skeleton key with no notches, any child could pick the lock. I told the desk I felt unsafe and they said it is the only room without an electronic lock and there were no other rooms. The shower drain did not work, there was no shower door (there were tracks so it was clearly missing). The toilet ran. There was only one real bed and two VERY worn out couch beds. The cups in the pantry were dirty. The front desk told us a taxi would take 3 min and not to pre-order one, and then when we came down they said it was 40 min. We almost missed our train. Other than it is close to a lot of things, I would not stay here again, especially not in the weird little room that is 209.

We arrived a couple of hours early and were pleasantly surprised when the hotel offered us early check-in, which is not something we experience often. Our room was exceptionally spacious, almost as if it were part of a converted residence, featuring a kitchen with a sitting area, two bedrooms, a walk-in closet, and a bathroom. The staircase was particularly beautiful, with ornate detailing and spiral steps. The location was ideal, just a short distance from the Accademia, making it convenient for sightseeing. The included breakfast was decent too

Great staff, wonderful breakfast with homemade baked goods, GF options

Our air conditioner did not work well. However, the hotel's location was excellent, and the staff was really helpful. The room was tiny and the bathroom was old and not very clean.

A