One of the nicest hotels I have ever stayed. The staff is incredible—I will definitely return

The level of service is above and beyond. The on demand free shuttle service makes it simple to enjoy the stay in a quieter area in Capri while maintaining quick and easy access to the center.

Staff and service were sublime.

We had an absolutely wonderful experience at the Excelsior Parco! The hotel is beautiful with amazing views and close to everything. The room was big and clean with a relaxing balcony. The hotel provided free transportation to and from the port and main square that was very helpful and convenient. The breakfast everyday was amazing in a beautiful garden setting. There is so many amazing qualities of this hotel but the staff is the real gem! They immediately welcome you as family and you really feel their care throughout your stay. Gaia and Gianpiero are so attentive and caring. They make sure that your time in Capri is incredible and everything you dreamed it would be—and they made it happen! Peppe, was like an old family friend -his warm smile each morning at breakfast was always a nice way to start the day… in addition to the delicious breakfast and coffee him and his staff provided. Buddika and Marco were both so helpful and worked hard to make sure your experience was always wonderful. A truly remarkable hotel !

We had a great stay. The staff is top notch and we will be back!

My husband and I very much enjoyed our stay at this beautiful boutique hotel. The level of service and hospitality was superb from the start as we were greeted with welcome drinks and snacks, in addition to being given a detailed map of the island with helpful information for desired beach clubs, restaurants and shopping. We were also given a tour of the property, which was stunning - particularly loved the charming sun terrace and garden, as well as the rooftop pool. We loved having breakfast in the picturesque garden terrace. Our room was luxurious and always kept clean during our stay - also stocked with plenty of complimentary waters and a bottle of wine. The boutique provided a complimentary car service, which was a huge convenience during our stay and much appreciated. The hotel was even gracious enough to secure dinner reservations for us at the very popular lemon restaurant. All of the staff were so kind, friendly and accommodating during our stay - it was such a wonderful experience, highly recommend!

Beautiful hotel with exceptional service. Highly recommend!

What can I possibly say about this spectacular hotel? This was hands down the best hotel I have ever stayed at. Every convenience was thought of, from the private shuttles to a Bluetooth speaker in our room. Beautiful decor, excellent food and drinks. The pool is amazing, the staff were all so accommodating. A special thank you to Peppe, who went above and beyond to help make my proposal to my girlfriend special! They also sent a gorgeous bouquet of roses to our room to congratulate us. We can’t wait to come back!

Every single staff member was friendly, welcoming and ready to accommodate all my requests.

Nice experience, the staff is super friendly, the food is excellent. The rooms are small but it is easy to upgrade. Very unique hotel. Love the stay. We will come back. :)

We had a great stay at the Excelsior Parco Luxury Villa. The team was very friendly and helpful. Peppe (F&B Manager) went above and beyond to make our stay enjoyable. We really appreciated his service & professionalism.

Terrific in every way. From our dedicated check in to all the recommendations on restaurants and shopping and free pickup and departure transport, nothing could have been better. We will be back!

This is a beautiful boutique hotel in a lovely villa with beautiful gardens and views. The best part of the experience is the helpfulness and attention to every detail of the staff. They were kind and very thoughtful. Breakfast was wonderful as was everything here.

Beatiful villa and very friendly people working there. Stefano took care about us, Pepe offered bottle of delicious Chardonnay and concierge send to our next hotel some private items which my wife left in the room. High class of service. Thank you guys !

The service was amazing! A welcome drink from Pepe and upgrade in our room!

Lovely boutique hotel- amazing staff especially peppe, will return next year ! Great location and private shuttle service xxx

Had a great stay at this boutique hotel. Service was outstanding and room very well appointed. All staff and management could not do enough for us - would highly recommend this establishment.

OMG, what a choice we made, awesome. Very beautiful place i strongly recommend this place to everyone. Thank you. Ed

Truly outstanding staff, very thoughtful and always helpful. Location in between harbor and downtown on steep uphill road is actually quite positive as there are no major crowds walking around the hotel and you can drive in and out of the property. At night the hotel is peaceful and with its authentic Art Deco style really quite romantic.

Excellent service Would recommend it and come back definitely.

Service was excellent the staff went above and beyond for all of our needs, scheduling tours, dinner reservations, train tickets. Hotel shuttle service around the clock. Definitely would recommend for first time travelers to Capri.

An amazing Villa you will feel as an imperatore .. GO and ask for Peppe.. Soul of this property and Capri

Nice restored Villa in a great location. We felt right at home and the staff went above and beyond. Our only comment would be that the villa maybe in need of a slight upgrade to the facilities such as the main lobby and the bathrooms.

It was a dream for my daughter to visit the beautiful island of Capri. We were so lucky in finding the beautiful gem with the Villa Excelsior Parc. Since our arrival, Maria Rosaria, Valerio and team ensured we felt at home while adding an extra touch of luxury on the overall experience. We really felt spoiled and ensured our special holiday was simply faboulous. The villa itself is of beautiful decor and stunning views. A very warm thank you and I look forward yo the next visit!

Excellent service, love the breakfast, nice cirw

All staff from concierge to servers to chauffeurs, everyone provided great services. The roof top Jacuzzi could be hotter. The view there was truly breath taking.

Fantastic hotel and service. Beautiful views and the staff was incredible. We stayed in the 1906 suite, which was amazing. The only thing about the whole experience I would have changed is the bed in the suite, which is a split queen or king mattress, which I know is common in Europe. Was just uncomfortable for my wife and I as I woke up in the crease a few times.

This hotel is more than a hotel it's like home. The minute you arrive by boat the hotel driver is waiting to take you to the hotel . This is a great service. Arriving at the hotel I expected a normal hotel check in . I could not be more wrong. Next up peppe invited us into a lovely garden for a relaxing drink or two. Marino peppe service was remarkable . Next up was a gentleman with a map of the island to explain things to see and do while on Capri. He then explained the free car shuttle service. The breakfast was remarkable . We also had a fantastic romantic dinner at the hotel. The hotel itself is beautiful . The service was remarkable ... The shuttle service was fantastic. Very nice rooms. If I could rate the vile excelsior higher that a 10 I would. Thank you for a great vacation.

We visited Capri on our 20th wedding anniversary and this hotel and the staff could not have been better. Maria, Peppe and the entire team were amazing!

We visited Capri on our 20th wedding anniversary and this hotel and the staff could not have been better. Maria, Peppe and the entire team were amazing!

Everything was better then expected. Pepe f&b manager went above and beyond to make our stay great. All the staff was excellent. Would highly recommend to anyone.

Great Hotel! Outstanding service , their staff is amazing specially Pepe and Chambinde. The hotel is close to the marina they provide shuttle. There breakfast is delicious you can habe it at your room or the garden with an awesome view. The Hotel top roof has a jacuzzi and a incredible view of the marina. I will definetly go back to Excelsior Parco. If you qant to see the view from the hotel look for #smphotoholic at instagram i hace some great footage!!