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Our apartment was spacious and had a well equipped kitchen with a large fridge freezer, dishwasher and washing machine. Basic dish soap and dishwasher tablet was provided. The apartment had a strange, musty odour which smelled a bit like stale smoke. Also, due to the weather, it was cold and felt a bit damp. The heaters all worked so that solved that problem. The sofa was not very comfortable to sit on and the beds were rather hard. The beds only had sheets and blankets which kept us warm but were a bit scratchy. Generally, I think in the summer the apartment would work a lot better as the windows would be open, the interior would be cool and there were three showers. At this time of year it all felt a bit chilly and musty. The pools and complex are well cared for and lovely. The staff were all very helpful and the walk into Albufeira only takes about 15 minutes.

Wonderful property. Spacious.

Lovely place perfect for a weeks holiday it has everything you need! Good location to go to old town/new town and close in a short taxi ride

The room was spacious and nice, but the floors were not very clean. A few things in the room did not work (heater in living room and the washing machine). It did not affect our stay too much. The resort itself had many activities to do and definitely worth the money. Service was prompt and polite. Major complaint was the wifi was terrible which we were told was because we had iPhones…

Fantastic property! Would definitely stay here again.

A really nice place for relaxing winter sun. Comfortable apartment, well equipped and priced very reasonably. Only complaint is that the onsite maintenance work - presumably done while site is largely empty - meant that there was almost constant masonry drilling noise from about 8.30 to 4.30 every day. Detracted from pleasure of sitting out on lawn in sunshine. Otherwise excellent.

We suffered a huge electric storm the night we stayed and water was driven under the sill of a window, soaking a sofa. That apart, accommodation was excellent. However, the complex is adjacent to a busy road and traffic noise was an issue for us. Also well outside of Albufeira. Not a problem in January when plenty of parking was available, but in height of summer would be problematic.

This is a large property with 2 restaurants. It is dated but comfortable.

Beautiful property! Nice rooms! Swimming pools@4!! People there are amazing nice, helpful.

This is in my opinion what I would call a resort . 4 swimming , Resturant at every pool. Beautiful views of resort and pool. Nice people, great room , bath tub, hot hot water 😀

Lovely place to stay. 2nd time. Just need to change the towels more often. Only changed once. Small issue. Lovely pools and cash azul restaurant is great and not overpriced.

We were so excited to start our trip at Albufiera, the initial receptionist was nice and accommodating, he even let us check in early. Once we got to the room, we knew we were going to be using the sofa bed so we opened it to check it out. When we finally figured out how to get it open; we were greeted with a cockroach running around the entire bed. We finally were able to kill it and tried calling the reception desk and no one answered. So we walked down to the reception center, this place is huge with hardly any signs to show you where to go. And when we finally got there to complain at the reception desk, the younger female receptionist was so rude and stand offish. She asked if anyone was currently in the room and we told her no. We asked if we could get a ride back to pick up our things and she told us no one was available. It was such a long back to our room and when we finally got to the room to get our things, we ran into the maintenance staff leaving our room and as they walked back to their car we literally heard them mocking and making fun of us for being “scared” about cockroaches. Horrible experience.

Great place for a relaxing break. There are good facilities available, 4 pools, 2 good restaurants and a convince store. The accommodation is very spacious and well kept. Its about 25 mins walk from the town centre, along a well lite pathway.

The property itself (Villa Oleander) was fit for purpose, lovely size, great pool and hot tub BUT it wasn't clean. There are no glasses for wine/beer. No plastic glasses for outside to use by the pool. Only mugs and tiny slim glasses. All the dishes were dirty and there is a bad ant problem. They were crawling out of the kitchen drawers, the dishwasher and all over the work surface. It really wasn't clean at all. Ee arrived after the supermarket closed so couldnt even buy any washing up stuff and reception staff didnt care saying it wasn't their problem. We found the staff on site to be miserable and reluctant to help. After 3 complaints about the ants we were given a can of ant spray! Food at 2 of the restaurants on site (snack bar and one by reception) was great and staff were lovely. Walking (flat) into the old town took about 25 minutes and its away from main road. Taxis are cheap too. We had a great time as we made the most of it but disappointed as it could have been better if more effort had been made. It's not a cheap villa so avoid and spend your money elsewhere!

Lovely quiet area but Very dated needed some repairs and some paint. Had damp in one of the apartments. Bunk beds should never have passed health and safety- no top rail

We were upgraded to an excellent suite - fully modernised, very well-equipped kitchen (fridge, freezer,washing machine, dishwasher). Staff very helpful - we arrived early but they arranged for us to get our room at 1pm. Great value.

We were only staying for one night, and the clothes dryer was not working. After letting the front desk know they moved us to another unit where the dryer was good but one of the rooms had no working heat and flickering light in one of the bathrooms. Moving rooms with two kids at 10pm at night is not ideal much less to have to do it twice!

Excellent value

Beds were extremly uncomfirable as they were hard, as was the uncomfortable couch...microwave plate was broken, the oven in the cooker wasn't working properly..the fridge froze the food..it was a big apartment but very very outdated, no basic items like washing up liquid, outside patio was filthy...tv channels not working properly due to poor quality of wifi...very disappointing after paying 1200 euro for 8 nights the resort it self was lovely, pools well maintained..the restaurant castle aszul was a lovely place to visit, food beautiful..customer care was excellent...Gilson looked after us very well, very pleasant and so helpful..

The welcome was warm and friendly and the complex huge but you can take short cuts via the stairs instead of using the roadways. We had a top floor 1 bed apartment which was a bus ride away from reception up a steep hill. The apartment had stunning views, clean and spacious. House-keeping came in everyday to clean up and change towels. One comment I would make is that there is no complimentary tea/coffee/milk sachets or washing up liquid/ tea towels to get you started on arrival until you can get to the shop. The restaurant’s on site were reasonable priced and the 4 pools clean. Was able to get sun beds at 11am no problem. Uber will become your best friend as that’s the only way to get around and into Albufeira old town the beach and surrounding attractions.

Nice, In need of some updates but for the price well worth it !

The perfect hotel for a getaway with babies. Its a hilly resort but there are 4 pools so you're never too far from a pool or restaurant. O Pavilhao resteraunt was fab, well worth a visit. Staff were super friend and it was a very clean resort. Would definitely stay again.

nice pool. Lovely space for families. Nice clean rooms. Good food in resort resturant

great sized apt and close to the pool. Email communication could have been better, sent 3 emails to confirm cot and transfer from the airport but had to end up getting a regular taxi which was twice the cost. The restaurants were nice and reasonable. The front desk staff were very helpful and pools were nice and lots of activities. Would stay again

Beautifully laid out village, with lovely gardens throughout. Everywhere is clean and well maintained, especially the pool areas. Very safe and secure. Easy access into Albufeira town itself, either by bus, taxi, or even walking along a safe path set away from the road.

Ease of reach of main attractions and plenty of facilities. Car parking was a bonus. Friendly and helpful staff.

Great place

We have stayed at the property a couple of times previously and always enjoyed our stay. Unfortunately on this occasion one of the bedrooms had an invading troop of ants, which were on the walls, ceiling and floor. When raised this with reception, just after arriving, who said housekeeping would be around asap. After two hours a tin of ant stray was delivered and the guy left immediately. We dealt with it ourselves, by emptying the room, straying everywhere (inside and out) and remaking the beds. Rest of the stay was fine. Just disappointed with the start. Making us re-think future stays.

Nice property, managers were great. we stayed two nights. Only small issues, unit was near the highway with some road noise and the cold water valve in the shower continued drip when shut off. One major issue was the smell of the cleaning product used, it was overwhelming. we had to air out the unit and keep the bathroom door closed. The resturant in the complex has good food and great service!

Really too expensive for what it is !! Our appartment was on 2nd floor without parasol or umbrella so impossible to have the breakfast or lunch outside.

Everything you wanted or needed was there. Staff was great to deal with for all your needs