Very pleasant staff. We booked a deluxe room which had a good view, however the bathroom was absolutely tiny.

Lovely amenities and kind staff. A very pleasant stay.

Nice room and pool, good service for the most part, although they spoilt it at the end by trying to charge us extra for a sofabed being pulled out in our room. The room already had a sofa bed in it, and our booking via Expedia was for 3 people, inc. our 4 year old. To try and charge £20 extra a night for converting from a sofa to a bed is ridiculous considering we spend over £500 for 2 nights accommodation! There is also no gym at the property. Surprising as it’s marketed as a spa hotel.

Very pleasant, staff were patient with my husband who has Alzheimer’s disease. Our room was spacious and clean. The food was good. All of this made for a comfortable stay.

The room was very good. The pool quirky. The breakfast was very good and the staff were friendly and helpful. All requests met

Unfortunately the state of the shower was off putting as it needed a good grout cleaning

Great hotel. Lovely modern well decorated room. Central location for exploring Exeter on foot. Nice pool and garden and friendly staff. Would definitely recommend

We have stayed at Du Vin Exeter on several occasions over the last few years and always found the staff to be really friendly and helpful. Its a great location and with the sun shining it is lovely to sit in the rear garden and enjoy the tranquillity. Definitely one of the better hotels in the city centre

Check in fabulous. Corridor reminded you of the old hospital. Room had great bathroom, and the room had everything, but a bit disjointed and felt utilitarian rather than plush. Colours didn’t work - see picture.

Bee cottage was lovely and unique in an edible garden.

Great spot.

Nice hotel and excellent value for the single Sunday night we stayed. Outdoor pool is nice, but could do with being an extra degree or two warmer! Parking has to be reversed in advance but worth the certainty of having a convenient space right out front.

Our second time at this hotel. A wonderful find!

Always excellent. Stay here many times. Lovely staff especially Helen at Breakfast.

A very comfortable night in this splenid hotel. Great value for money. Staff were very professional, helpful. Enjoyed a tasty supper in the lovely dining area. Excellent facilites, including bar, garden, spa & pool Perfect location for Exeter Quays & the city centre

Swimming pool is amazing and groups. Very friendly staff. A fab hotel.

A really historic hotel in the heart of Exeter. Really friendly staff comfortable bed and quiet being on the third floor. Food was fantastic which we enjoyed as part of a 21st celebration in one of the function rooms.

Our room was very comfortable and had a mix of modern and traditional decor. But the toilet and shower were extremely small and when the toilet light was switched on lots of lights around the mirror in the room came on, disturbing the other guest when the toilet when was used during the night. Also, despite the number of lights around and behind the mirror, they did not give enough light on the face when applying make-up. The only other problem we had was in the Bistro. We ordered the house wine with our meal and was offered a taste of two different wines under the impression that they were both house wines. When we received the bill we discovered that the wine we chose out of the two was one of the most expensive on the menu. We felt we should have been made aware of this as it was almost double the cost of the house wine. Other than that the meal was very nice.

Excellent

I stay here regularly & I’m never disappointed. Great staff, very comfortable! Look forward to coming back!!

Very unfortunate that we stayed at the hotel the day of a wedding, we waited almost 30 minutes for our drinks to arrive with our dinner in the restaurant and service in general that evening was extremely slow, the drinks were removed from the tab however which was obviously an attempt to compensate us (which was greatly appreciated) many customers in the restaurant that evening were unpleased at the wait times, and the restaurant team were visible stressed and it was almost unsettling to watch, it is not good business to let service slump due to a wedding being held, as a hotel you should be aware that you are facilitating normal guests and a restaurant and a wedding, perhaps more staff to ease the load and make sure things are still served in a timely manner or close the restaurant when weddings are held so you can actually cope with the work load, aside from this the stay was very nice and the staff as a whole were very attentive and polite, the reception team were fantastic apart from one blonde female (of which there are 2 but I refer to the slightly older one) who come across extremely short when booking us into our suite for the night, 0 eye contact when talking to me, perhaps I only noticed it so much because it was night/day compared to the customer service given by all the other members of staff we interacted with, our suite was very nice however and as a whole I would recommended the hotel as I can tell ordinarily it wouldn’t fall short of expectations

Excellent staff service - all very friendly and helpful. Fabulous hotel.

Great stay. The staff are very welcoming and helpful.

Very enjoyable stay. Staff friendly and professional. The rooms were comfortable and had all amenities we needed. Breakfast area was lovely and food delicious. Lovely outside areas to enjoy in the sunshine. Location was great, easy walk to city centre and Quay. Will definitely stay here again when visiting Exeter.

The hotel and room was beautiful, the breakfast was amazing. We were let down by our experience when we arrived and when we left. I had messaged through to reserve a car parking space, on arrival the car park was mostly full but the empty bays were not reserved in our name. I assumed due to not getting a reply to my request before arrival we hadn’t had a space reserved. We parked in the public car park just along from the hotel. We carried our bags back and checked in. On check out we were asked to pay for the reserved space, I explained there wasn’t one, the man said there should have been but nevermind don’t worry then. We left through the car park and I checked we hadn’t missed the reserved sign when we had arrived. Our reserved sign was turned to face the wall by whomever had decided they deserved the space more than we did.i went back in to mention it to the reception staff, I was met with a grunt, they clearly couldn’t have cared less. This marred the experience for me as I purposely chose a hotel that had parking so we wouldn’t have to carry our bags from a public car park.

Lovely friendly hotel very clise to tge shops and restaurants

Lovely stay. Comfortable room.

I always love staying in Hotel du Vin hotels, everything is luxury including the pillows and duvet

The restaurant and garden / pool area are lovely and I would go back to the hotel for lunch or dinner . However , the rooms are very small and compact - despite being upgraded we still struggled to work around this room as bathroom very tight and the window sill was used to house the shaving mirror.

Great breakfast. Great staff.

Our room was clean and very comfortable. The soaking tub melted away any stress left from traveling. Loved the expresso machine too.

Friendly team all throughout the hotel. Bedroom was quirky and very clean and tidy, nice quiet night. Prebooked parking was very convenient. Recommend!!