Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️

The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.

I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience

Absolutely great Family Resort.

The property itself was very good although some of the fixtures etc. in the room were broken/old and worn. This was not an issue considering how little money must have been coming in due to Covid/travel restrictions. It was always kept very clean and the staff were very welcoming and helpful

Note that this review is for Iberostar Alcudia Park as we were relocated to that resort due to early closure of the Iberostar Albufera Park

Overall we had an excellent experience with the hotel. The staff were absolutely wonderful and went the extra mile to make you comfortable. The swimming pool is great and the beach is amazing. The air conditioner in the room was great and rooms were clean. There were loads of different activities for kids during the day and always a different entertainment in the evenings. The food is the only thing that I felt it could be better but the buffet restaurants had lots of options for the whole family. They have a great nurse on site that helps with info for coronavirus test booking. You can easily take your test at the hotel. The nurse also arranged for a private doctor to come for a quick appointment. It was all very smooth and well managed.

Great hotel. Pools Beach dining etc.

This was a our second stay at this resort and we are already planning next year! The staff is extremely pleasant and always helpful. Everyone is so nice, from the cleaning staff, maintenance staff, front desk and complete restaurant team. Great variety of food every night. Pools are clean easy access to the beach. Again, just a great hotel. Facilities are nice and clean. But the staff and location make completely make up for the dated facilities.

This hotel got everything you need. Very relaxing and the food is delicious. I would definitely return.

I stayed here for a wedding during the not-quite-peak season, so it wasn't too busy. Service was excellent, restaurants are buffet-style but decent, a number of outdoor pools and not far from the beach. Local area isn't the busiest as it's furthest out from the main shops, although there's a few nearby.

It was our 3 time in this hotel and it was the best time by far. The staff made every effort to ensure that our time there was fantastic. We were very surprised of the quality of the food. Children’s clubs were very good. The location by the beach was very convenient. The beach is beautiful. We had an amazing family holidays.

There are not renovated rooms which are not so nice. Room 4301 is under the Generators from the aircondition and the room is very noisy

Fantastic hotel , could not fault it at all Location , food , service , room all of high standard

First time staying at an Iberostar, and it will is highly likely we would stay at another if they were at our next chosen destination. We were all inclusive and the food was fantastic. We stayed with our 3 year old for 10 days. He loved the entertainment and facilities. Room sizes where fantastic as they are little apartments. Highly recommended.

Very nice and confortable Room, good service and very pleasent personel. The food in the restaurant is very tasty and the products are of the high quality. I would wisch for me a bigger innenpool and more saunas for the next stay in a cold period.

Large area plenty of space to explore. Kids loved it.

One of the best hotel experiences. Staff was extremely friendly. Location is nice, but renting a car was good idea as it is not very close to town but it’s not too far either. There is a superstore right in front of the hotel. Europcar rental office is also at a walking distance. Room with partial sea view was good. Pool was extremely clean thoroughly enjoyed swimming as there was no overwhelming bleach or chemical smell. Direct access to beach. Beach was shallow, perfect for kids. Only downside was that, there were no paddle boards or kayaks for rental at the beach which I expected. But the best part is food. Breakfast was very good, lots of options. Dinner buffet was very extravagant. Best seafood I had in a long time and quantity and quality were both extraordinary. Deserts were also quite good. People with sweet tooth won’t be disappointed. After dinner there was an event every night like play or concert for kids and adults. All in all a very good experience and will definitely return.

It was a very good resort. I had a half board reservation which was perfect. Rooms were big and goog for families. Highly recommend.

Great location of 2 hotels (Park and Playa) sharing the same facilities. Right on sandy Muro beach and on a coastal avenue with lots of businesses. The staff was great. It wasn’t a peak high season nor summer, nevertheless the 2 restaurants were always packed, loud and hot. Their layout is bad in a way that it would always have permanent traffic to get any piece of food. The food quality was a little above average for an all-inclusive and all drinks needed to be ordered (waiters were super efficient though). Entertainment covered all ages and was good, pool table was out of order. On the lowlights we got 1 out of 2 rooms with no A/C; after waiting for hours for a technician who barely checked much, they stated there wasn’t anything to be done as that was the way the (entire complex) thermostat worked. This was clearly not true as the other room, 2 rooms down the hall wasn’t super cool but at least livable; after a ping-pong with the reception and requesting a different room, we finally got moved to a room where the A/C worked. To us this was clearly under standard for a 4* hotel. The rooms themselves are clean and spacious but linings and towels need an upgrade. Maintenance of outdoor facilities is awesome, would recommend to do so in the indoors and common areas restrooms. I liked very much the service and location but I wouldn’t go back with those A/C conditions, definitely should be taken care of as it can ruin anybody’s impression of a good and professional place.

This was our 7th visit to the Albufera Park hotel and our 6th in the last 5 years. I think that says it all really. We love the place and can't speak highly enough of the staff who are very welcoming and friendly. The pool is ideal and the beach/sea is 50yds away. The food is wonderful and there is plenty of it (put on 7lbs in ten days!). Highly recommended.

- Nice location and comfortable facilities- Food sucked, Internet service was almost non existing and the price for most of the extras were unreasonably high

It was a really nice family trip. The hotel provided my family with a memorable experience in Mallorca. All the programs and shows in the hotel are well prepared for family members. Foods and retaurants are also excellent compared to other resort hotels.

Great place for families, the beach is amazing, the hotel staff is incredible! we will come back for sure!

We had a pleasant stay at the resort. This is apartment hotel where you can cook something.

Lovely quality Hotel, staff worked very hard around the clock in the restaurants and on site keeping the place clean and tidy. 3 fab pools to suit all ages including 3 waterslides which the kids loved. The Local area has several supermarkets, nice restaurants and even pony rides! The beach is on the doorstep and is beautiful. Wish we had stayed longer!

We had an amazing stay, the staff were incredible, went out of their way, nothing was too much. Carolina (sub director) especially helpful, catered for our every need, acknowledged us constantly during our stay. Have to say she made us want to come again, cannot praise her enough, absolute credit to iberostar, has exceeded out expectations. Customer service skills second to none.

Travelled as a family with 2x 3 yr olds and had a great time. Children loved the swimming pool and entertainment in the evening, it was also ideal having the beach at the bottom of the hotel. Room was very clean and sofa beds worked well for youngsters although I'm not sure how well they would work with older children (teenagers). Food choices catered for us all with enough variation each day to satisfy our requirements. Overall a great family holiday that we would definitely recommend.

Staff was not helpful. Extra fees for everything. Facilities dated but okay. Location okay.

Nothing to do at this hotel, cold food served at dinner & damp room. Overall not a great experience.

Loved every minute of it. Great food great service, kids loved the mini club. Cant fault anything.

Hotel was fantastic and the food was excellent! All the staff are extremely friendly and helpful, the animation team were fab, the kids loved the entertairnt!! Look forward to our next holiday there.