Nice property close to the port

A beautiful place. Very warm and kind people. Perfect area of Capri.

Beautiful property. Easy access to market, hotel staff very friendly and made accommodations easy for us. The room was a bit small and seems cramped but overall a great hotel!

The hotel is very good, but overpriced. It is in a bad location (nothing is walking distance). We had to call taxis for almost everything (spending around 70 Euros per day). They have a driver available, but whose services are limited (only to the Marina and City Centre, and until 10:45 PM). Improving this service would certainly make a huge difference.

The staff at villa Marina were amazing!! Always making sure our needs were met and surpassed all of our expectations. Would stay here again!

Beautiful grounds, friendly staff and great service! I would stay here again for sure!

Beautiful spot in Capri but the property is totally outdated . Old smelly bathrooms . The furniture is old .The indoor dining is bad because the place smells bad . The gardens are beautiful .

This hotel was amazing in every sense! From before we arrived they made sure they contacted me to arrange a pickup from the port. They were very accommodating at check in and gave us an upgrade to our room. They then made nice recommendations for the night and did the booking. When we wanted to check out they booked the ferry for us and provided transport to the town until our ferry time. Then picked us up back with our luggage. What a hotel!

There was a mix up with our reservation where they thought our daughter was one not 9 so initially they asked for 150 euros extra. Not sure if it was Hotels.com fault or the hotel but it slightly ruined the start of the holiday. The hotel provided us with an upgrade and we also paid extra for a better room and although expensive I would not fault the hotel or the staff after that. Breakfast was amazing the pool on the small side but that is Capri for you. Fantastic shuttle service and the staff go above and beyond

Great view, helpful and friendly staff, wonderful food, fantastic shuttle service, and peaceful setting.

Excellent service by all staff, especially mgmt. Great location and amenities. Would definitely go back and stay there again.

In room amenities and water was never replaced during our 4 night stay. The shuttle that has a set schedule switched times despite us calling in advance to schedule leaving us with no option but to pay for a taxi. The shuttle always arrived late and left late despite scheduling in advance. Overall this is not a 5 star hotel. I would give it 3 stars at best.

Too expensive for what it is although this goes for most of Capri

This is not a 5 star hotel ... we were on honeymoon and my husband ordered champagne on arrival which they forgot and when reminded did nothing about. There were some staff who were lovely but the communication is poor especially around the shuttle service which is so hit and miss we were often left stranded. We paid over 1.000 euros per night and there was no water in the room ... that was an extra 7 euros !!!! Plus if you wanted eggs for breakfast that was an extra 9 euros. We were served lunch without any bread, the orange juice was watered down at least once whilst we were there. All in all this hotel is ridiculously overpriced and would pass as 3 star in the UK !! I would strongly advise against staying here.

The staff was awesome. They made sure everything was perfect. I will definitely be back. I highly recommend this hotel.

All was nice, thank you for a wonderful vacation in Italy

Staff was not attentive. We were ignored and not given our complimentary drink and massage. When confronted they tried to turn it around on us. Not enough staff at desk. Our arranged ride from marina to the hotel was not waiting for us and left us waiting 20 minutes for pickup.

Wonderful place to stay! Staff are very caring & attentive. In great proximity to the Marina Grande but a bit further from the center of Capri. Only disappointment was that the spa facilities are not included in the room fee & the spa access is an additional cost.

Great staff but no AC this time of year. Overall really great people and a great breakfast.

As soon as we were picked up at the Marina, we knew we chose the right place. The team makes you feel so special that it adds to the beauty that is Capri. The property is gorgeous and the restaurant is top notch. But, without a doubt, the team that works there is world-class! I will be returning in 2019.

You check in, greeted warmly with a smile and a welcome drink. The grounds are breathtaking- you sit down with your drink after seeing your lovely room and would like to order something to eat by the pool or restaurant. You realize your alone. All alone! Where is al the staff at this “ luxury” hotel? Gone. Once we found a waiter he looked dazed and confused. Slowly took our order, and tben disapeared again . When we needed something we had to go ourselves into the kitchen just to find him sitting down - zoned out. I referred room service - ate on my beautiful balcony.. that night as I went out I told the front desk to please have room cleaned since we had food on the patio. Next morning, I go outside to have my coffee and I see all the old food service still out- ants everywhere! Top it off, I order in more coffee... the server brings to the the same outside table I’m sitting at and proceeds to leave the peanuts on the table and leftovers , ants everywhere and just walks out. After charging me £16 for a tiny cup of coffee! The hotel “ car”- let me just say this- out friends staying at the quaint boutique hotel to the left of us- had non stop service with a smile.. and a Mercedes car to take them around. We had a battery operated “bike/car”. So sad how much more we paid and got horrible service. Apparently since I’ve mentioned our hotel name locally it’s knows as beautiful with poor service. So I’m here now to spread what the locals now... poor service for high price!

Great serviceLovely setting

Great service Lovely setting

Very pleasant stay at Villa Marina. Good location with great views within easy walking distance to the main harbor and a short ride to Capri or longer walk if you are up for it. Room was very clean with good amenities. Staff was very gracious and helpful in making or changing reservations. Great communication to facilitate pick up at the harbor upon arrival. Restaurant was also very nice and worth trying if you have time. No irons in room so prepare for a charge if you need clothes pressed. Also a tendency to recommend higher priced boat excursions when you can do better dealing directly with boat owners at the harbor.

My friend and I stayed here for 2 nights in May. Sadly the weather was awful so we didnt get to enjoy the pool or outside restaurant or the patio area outside our room. However the hotel was lovely. Great touches like biscuits with the turn down service, your slippers by your bed, a free shuttle to the port and Capri and such helpful and friendly staff. Really comfortable beds too and a lovely large bedroom / bathroom and amazing shower. Would definitely recommend and would return without doubt. Best hotel of our trip.

We had the time of our lives. The villa was beautiful and the staff were superb throughout our stay.

This was great value for money and we were very well looked after. As soon as we arrived we treated like royalty, we have a hand massage and welcome drink. The rooms are outstanding along with the gym. The view is spectacular The hotel is located near to the marina but you can easily get a taxi to all parts of the island very easily The reception team are very knowledgeable on places to go and I would 100% recommend a private boar trip around the island for 2 hours

Hotel is not a 4star the most it should Eur 100.00per nuts Joseph

We were on our honeymoon and it was perfect ! Relaxing, great views, beautiful pool and gardens.

Don't go the extra mile. Not on time with their shuttle service.

I recommend this hotel to my family and friends it was very nice to stay and relax

This is a nice 5 star hotel; the pros: great views of the marina grande and bay of naples, rooms are of decent size, breakfast included and is excellent; also dinner experience was absolutely great, food tastes heavenly here; beds are fairly comfortable, there is free wifi; walkable to marina grande. Cons: the shuttle van operates on a schedule and at times you may have to wait for it, though not very long. It would have been best if it operated on demand for such a hotel, since 4 star hotels in the area have vans that operate on demand; heating may be an issue here, even though it was end of May when we went there, weather has not been warm; for some reason, their A/C/heating unit couldn't get any warm air even after our request; the thermostat doesn't work if you want to set it up higher. For a 5 star hotel, I expect them to have heating and A/C options available 365 days a year and not having to call the front desk multiple times. A big miss for a 5 star hotel.