The property is very nice and clean, with many amenities, right on the beach. The included breakfast was excellent, with made-to-order selections. The room was large and nicely decorated. However the AC did not cool the room adequately and we could not sleep because of the heat. The staff did nothing to correct the issue. There was no mention of having maintenance look into the problem, so I am assuming this is the norm. I asked other guests about their room temps and most said it was not as cool as they would have liked, but was livable. The only compensation we got was not being charged for the parking. I would not stay there again because of the AC. It was pretty miserable. If AC was not an issue, I would highly recommend the hotel.

Great location , right on the beach. Good service with proactive staff. Rooms are very nice , comfortable and clean. Facilites are new so it is very comfortable. I like the breakfast included (eggs, fresh fruit , pastries and of course cheese and prosciuto. Close to lot is shopping and restaurants. You have to try at least once the dining at the private beach….it is $$$ but worth and excelent taste…it is a must. The beach is quiet and they offer umbrellas and seats at a fee (I didn’t like that but all the hotels charge for it). The view is excellent. I would come back for sure!!

Great option!

Service and flexibility of the reception

The service was second to none!

Everything was perfect, the staff is exceptionally helpful, location cannot be better,

Great location, friendly staff, beautiful room. We were very comfortable and really enjoyed our stay.

Excellent

Chilled few days in Sestri and nowhere better to stay than the Miramare

The air conditioners did not work because they do not change their filters. Suffered through the first night, changed rooms and the same problem in the second room. Had a maintenance man come to change the filter that was filled with dust. Spoke with other guests and they also had miserable nights. The shower seals to keep the water in we’re not secure and water got all over the floor…. A huge mess. David the waiter was the most attentive and help staff member there…. The others not so much, they were probably tired of the complaints about the air conditioning in the rooms….. meanwhile the lobby where they work was nice and cold. So disappointed and they didn’t offer to comp anything.

This hotel and their service was terrible. After complaining there was no AC, a rude man brought up a fan that would not go under 27 degrees. They charged for parking excessively,

For the cost of a nights stay - there should have been no charge to use the beach. Since folks are turned off by teh fee - they are not going to the beach more then once on weeks stay and not spending money on lunch/dinner otherwise. Enjoyed the stay.

We have mixed reviews of our stay. The hotel is located in a prime spot on the Bay. I paid extra to get a room directly on the Bay. The view was wonderful. Our room was clean and our attendant ensured we were satisfied. We used the spa services and the attendants in the spa were amazing!!! I definitely recommend their spa services. The disappointment came with the check-in staff as they were not helpful or really friendly. On the second day, we were not able to use the ocean as the city was holding an all day event in the water. When I complained, the hotel staff said sorry but nothing changed. I even paid extra for this hotel to be right on the water and then was not able to use it on the full day we had. No taxi services were available and the hotel transport service was not available until 8 am; we needed to leave earlier than 8. We ended up walking with our suitcases back to the train station. For the price of the hotel, I expect better service.

vvvvvvvvvvvvvvvvvvvv

spacious rooms; very quiet; super close to the beach and the beautiful old town; complicated access roads to the hotel via the city center (old town); staff: friendly but very slow.

Location idéale!

If you are visiting Cinque Terre “It’s A Great place to stay. A bit hard to find with a car but eventually you can get there. The location is great but the interior and rooms are really quite old. It could be great but is really in need of a huge update.

This hotel was truly amazing! We stayed in a room with a huge terrace with a view right on the Baia del Silenzio.. stunning view! Breakfast was very good and again, with a wonderful view of the sea.. Best hotel in Sestri Levante so far!

Beautiful location and beach facilities. Lovely bay and old town right there to wander in at night .

Great location and a wonderful hotel. The view from the balcony was incredible overlooking the bay.

Very nice located on the beach. Very nice breakfast. Nice, but expensive set menu for dinner.

Amazing! Definitely looking forward to staying here again. Servers and staff were amazing.

Wonderful Hotel! Beautiful location!!! Wonderful staff!!! I would highly recommend this hotel to everyone.

On a very quiet side with not much activities- the rooms were nice. The front desk staff very pleasant but restaurant staff a bit grouchy

Beautiful property in a beautiful location. Staff was friendly and helpful, including picking us up at the train station. Highly recommend an ocean view room, the sound of the waves lapping on the beach will lull you to sleep. The buffet breakfast had a great selection and the staff would bring eggs made to order.

Staff need to be better informed about local amenities and attractions and beach attendant offers no service

The attention to detail. Beautiful clean hotel. Superb location. Staff were extremely pleasant and helpful.

Great ocean view. Extremely friendly and helpful staff. The restaurant manager went above and beyond to accomodate for food allergies!

The pictures could never do the charm of this place justice. From the beautiful scenery, to the decor, and the wonderful staff everything far exceeded expectations. A must stay on an Italy trip.

Beautiful location, right on the water with own private beach! The staff was very helpful, and wonderful! Breakfast was good.

Great

Nice hotel beautiful beach best location great breakfast and great restaurants all around staff was awesome friendly and very efficient Perfect place to stay in the Liguria region highly recommended