Our 3rd time here, fantastic location, lovely rooms and the beds are super comfy. Check in was poor and the ladies were rude. The rooms could do with a mirror other than just in the bathroom other than that we loved our stay

Great location to reach the shops, the Strip, public transport, etc. Staff were keen to assist where they could with information. The pool area was chilled and family-friendly (though the water was the coldest of experienced in a longtime) during the day. Security seemed tight too which is always reassuring. Only negative was that I ran out of shower gel on the my 4th day, reported to staff and reception, who subsequently supplied me with three bars of soap per day for the next 3 days?!? But no shower gel! 😁

Excellent location. I have never stayed at a HGVC in the past. I was extremely pleased with the cleanliness, service, and quality of the rooms. I would definitely stay at this location again.

The shampoo, conditioner and shower gel were empty

Not a bad place. Housekeeping staff are REALLY NICE. Just had a problem walking in it just seemed like they wanted to sell you a timeshare. They tell you to check in then go see someone else for a welcome gift which isnt anything at all besides trying to sell you into shows and listening to the timeshare seminar. Besides that really good place

Amazing, clean customer service was perfect!

Excellent location and views. Room was exceptional. Very friendly staff.

Hotel lobby is nice, staffs are friendly. We had a four night stay, and experience some hiccups. Upon first night of arrival, the shower in the master bedroom was leaking already, and sipped through to the water closet, and I almost slipped in the puddle of water. Extremely bed smell from the sewage from both toilets, and last night of our stay, there was no hot water in our shower. Even though both incidents, staffs attended promptly, we would appreciate if they could let us know in advance there were some work being done and alarm us of the hot water issue. The blinds were not functioning properly, and worse is the broken hair dryer which could lead to fire hazard and electric circuit problems. Please see photo. I would like to see Hilton can take more serious attention to these details.

Excellent location

Good location with shops and dining options easily available. Expensive hidden charges (wifi) and bombarded with "up-selling" and a push to join the Hilton brand clubs

Good hotel on the strip somewhat you just have to walk through the miracle miles shops. We had 54 th floor great view of the sphere, which was a show in itself. Oscar the bartender in lobby bar was friendly and makes the best drinks.

The location of Elara is amazing! It is located in the Miracle Mile shopping center. It is center strip. The best thing about Elara is that it has a kitchenette’s and even a dishwasher. If you stay in Vegas for more than 2-3 days, it is so handy to have a refrigerator and microwave. They even gave us 2 free coffee vouchers for Starbucks every morning

Enjoyed our stay. There was no hotel restaurant, the attached mall had plenty. Nice pool, but limited shade. Room was spacious and bed was comfortable.

The hotel itself is very nice in that it doesn’t have a casino, is centrally located on the strip, and has nice comfortable rooms. My issue is that try and sell timeshares and do not honor the “bribe gifts” they promise for your attendance. My husband and I were there on business, but we decided to go ahead and attend a presentation after being accosted at check-in. The staff and salespeople were all nice. We signed up, and showed up only to be able to complete a partial presentation because they had us waiting for a long time as they somehow dropped the ball and did not have anyone to show us the property. Due to their error, they had one of their representatives take us to the top floor to collect our gifts. We were promised 40,000 Hilton rewards points onto our account as well as a 3 day 2 night vacation. Well, we received neither. The lady that was supposedly giving us our gifts sent the email for the vacation to an incorrect email address and once I’d finally convinced her that she’d more than likely misspelled my email address she forwarded me the copy of the email that went to her. When I went to register for the vacation, the company they use asks for more than the $50 deposit they salesperson told me they’d ask for - just to get to the screen of seeing what was available, a total ripoff. Then, I’d noticed after several days that the 40,000 points never made it to my account. I called my salesperson several times to no avail. I have a copy of the paper with the reward

Very upscale hotel with high tech safety and features

Excellent service and very friendly

Good hotel in a very good location

Great location and fantastic suite

Highly recommend as we really enjoyed our stay. Rooms are very spacious with beautiful views. Excellent pool and location was great for being walking distance to most everything.

The lights were not working in the Suite. The TV did not work. There was a terrible sewer smell coming from the bathroom.

The fact that it was in a nice mall provided a variety of shopping and dining options. Also, one of the shows we attended was in the mall so that was convenient as well. Staff treated us and took immediately took care of any questions or concerns we had. If I had anything negative, it was the not-so-subtle attempt at check-in to get us to purchase a timeshare. Just didn't enjoy that, but after we turned them down once, they didn't keep badgering us.

If I had one complaint it would be the weird water situation, we had to let the cold water run until it got COLD. It was hot on both sides and you had to let the cold side run a good 5 mins before it got cold and you could take a showers. If you didn't potential accident could happen because the water is super hot.

Easy check in, very quiet yet convenient to the strip. Would highly recommend!

We had a 2 bedroom suite for our trip and had absolutely everything we needed. The pool and other facilities were great, plus the mile was connected to the lobby so we had easy access to everything we needed, especially the Strip. Would definitely stay again.

Had to change our keys 3 times and shame on Expedia because we placed a deposit for 241.20 and we were forced to pay full amount of hotel room even though we paid deposit in advance . Elara charged my card 3 times and tried to commit fraud

Walking straight out into the Miracle Mile shopping mall as opposed to straight out into 100 degree heat of the street is tremendous

Great place to stay

The location

It was a nice change not having a casino on site and being just off the strip there wasn’t all the noise and traffic Always having a security officer monitoring the elevators was a plus

It was a nice stay.

It was really nice but dusty on our window sills

I absolutely loved the my floor to ceiling window view of the surrounding attractions. My unit reminded me of my old Buckhead condominium views. My stay was so peaceful and the access to Planet Hollywood casino, restaurants and shopping made my stay extraordinary!! I will definitely return in a few months.