The hotel is in a prime location and provided more of a 'four star' experience than the other officially 'four star' hotels on our trip.

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously worked from 8.00 to 20.00). It is very uncomfortable

The hotel has been renovated. Replaced furniture. Unfortunately, the capacity of the furniture has decreased, and there are no drawers in the bedside tables. There are no hooks for towels and bathrobes in the bathroom. Also reduced the opening hours of the pool and spa. Now open from 9.00 to 19.00 (previously from 8.00 to 20.00)

Lovely hotel in a fabulous spot. Great pool with jacuzzi and right on lake Garda.

This is a very traditional homely hotel. Although.iy is old fashioned and a little tired its absolutely spotlessly clean. Its in the most amazing position , just two buildings away from the castle so its super convenient. Lovely stay

Hotel location is really perfect, just 100 m from old town. Nice and clean hotel, and very good service. Pool area was clean and perfect for couples. Only negative thing was that room was quite small and bed was very small and not very comfortable.

Not sure if there was a problem with the hotel when we were there, as nobody mentioned it. But unfortunately it really, really smelt of sulphur. It is a thermal hotel, but even being on the top floor we could still smell it very strongly through the corridor and into our room. unfortunately the hotel WIFI didn’t make it to our room, only downstairs in the lobby. Staff were fantastic and the location is incredible.

Very old hotel which was reflected in everything from the room to the restaurant - but great location and fine if you just need a place to sleep.

The Hotel was lovely, staff were very helpful and accommodating. Restaurant service was amazing fast and great dishes. Mostly elderly people at this location which didn’t bother me. Only issue is not Wi-Fi in the room and very bad cellphone reception. Hotel management mentioned say this will come at end of Q4 2021. Would stay again.

Great location with a lot to see. Staff is great and the hotel is well kept with peace and tranquillity at the fore front.

It looks old and feels old. It is close to the historic city but the hotel definitely needs up lifting. We were very much impressed with the service given by the receptionist. She is an Moldovan origin. She mad our stay enjoyable with her advice and behavior. Thank you

We left the rental car's lights on and killed the battery. Went to the front desk and asked for help. Within 10 minutes, their staff brought out the company car and cables and have us a jump start. No extra charge. Excellent service!

Booked the last Expedia room which turned out to be a room with many problems, shower, air conditioning unit, and phone. After complaining apart from the tiny room, I believe my room was functioning the best. Staff were excellent. Attention to the restaurant. Even though it was very good, ask to see the amount of your bill after every meal. It will save surprises at the end. The thermal was excellent. After s few days you didn’t want to leave.

I was very positively surprised. Reviews were mixed. It was much cheaper than the other spa hotels, so I wasn't sure what to expect. Yes, it's a bit rundown, scrapes in walls, etc. But very clean and very comfortable. Receptionist was super friendly and helped me with anything I needed. The room was adequate, bed very comfortable, bathroom in good shape. My room - the cheapest available - had a terrace with gorgeous views. Yes, there is sulfur smell throughout the hotel - it's a spa hotel with thermal bath, so it's obvious. That's why you stay at that hotel. The thermal pool was awesome. Very relaxing and it really helped with my sore muscles. Dinner and breakfast were nice, service very fast. Breakfast included, dinner is an ok price. They promote healthy food but also have various choices of breads and sweets for those who want. It really feels like home, cozy and friendly. You are right by the public bus stop and right by the castle and entrance to the old Town.

The hotel is in a beautiful area of Sirmione. It is a spa hotel which provides various applications. We did need an adjustment to the sulphur smell in the air which is part of the Spa applications. The room was relatively small and unfortunately there is no Wi-fi service in the room. For business travel this is not ideal. The staff was very very friendly and the location was close to the old part of simeoni which offers plenty of restaurants and shopping opportunities. For the price level we would have expected a little more however it was a good stay.

We thought we had stayed at a retirement home, everyone there was over 70 wearing white towelling robes, the pool is not for swimming but a thermal pool where shower caps required.......so much for a fresh dip in the pool not! Rooms tiny , shower even smaller.....@$AUD350 night don’t stay here!!! Breakfast included was dry tasteless attempt at a croissants only benefit was cramped parking. We had to ask for a room change from carpark view to water view. They could not even change a 10 euro note when I needed small change for highway, so unhelpful. Really disappointing.....highly recommend NOT booking this hotel.

Great location, and a nice hotel. It was a wellness and spa hotel which I enjoyed a great massage. The pool great, it was heated however it did have a very bad smell a certain times of the day, which was off putting. Breakfast was nice but the location was the best part, so central to everything.

This hotel is in the best location possible. It's just a few steps away from the historical centre and has gardens right on the shore of the lake, with access to swim in the lake. It's clean and the staff are very pleasant, especially on reception. My room had lovely views of the lake. The decor is a bit old fashioned but I thought it was charming. The only downside for me is the swimming pool. It's a heated thermal pool, which means a cool refreshing dip in the hot weather was not available unless you got in the lake. The water was too hot and smelt funny, and worse still you have to wear swimming caps to get in, which was a deal breaker for me so I didn't use the pool, which was a shame. I would still recommend the hotel and would stay here again if I returned to Sirmione

This hotel is in the best location possible. Its just a few steps away from the historical centre and has gardens right on the shore of the lake, with access to swim in the lake. Its clean and the staff are very pleasant, especially on reception. My room had lovely views of the lake. The decor is a bit old fashioned but I thought it was charming. The only downside for me is the swimming pool. Its a heated thermal pool, which means a cool refreshing dip in the hot weather was not available unless you got in the lake. The water was too hot and smelt funny, and worse still you have to wear swimming caps to get in, which was a deal breaker for me so I didnt use the pool, which was a shame. I would still recommend the hotel and would stay here again if I returned to Sirmione

Perfect location

Besides the room being compact, the bed was comfortable, location was quiet and the amenities were outstanding!

I had a great experience here, starting with an extremely nice staff and great breakfast and ending with the great location and view from my room's balcony. The only downside is the smell coming from the thermal pool, which filled the hotel, but fortunately not at all noticeable in the rooms.

Nice clean hotel close to the castle and shopping. The bed and pillow is a hard as a rock. Otherwise a clean nice hotel.

Great location, but the air conditioning was not working only blowing area. The TV was very poor and not clear was told by staff that the aerial must of moved. The food was good and the pool area was good.

It was a pleasure)

Very nice hotel, situated against the lake with a large garden against the lake. New seats facing the lake with plenty of sunbeds in the garden. Eat breakfast on the outdoor patio which was very pleasant and plenty to eat of varying foods,= from fruit, bread, meats, croissants, all fresh each morning. Room was big enough, not massive but enough space and storage for a weeks clothing. Everywhere was clean and tidy with 2 comfortable lounges, one with a bar. Would recommend it and be happy to visit again although for Sirmione itself it would be more convenient to have a car to see further afield..

Pleasant if dated hotel Staff were lovely especially reception-Stephy and Emanuel. Stephy arranged trips to Venice and Verona for us. We then got local bus across the road from Hotel for a second trip to Verona 5 euros each takes about 1 hour. The hotle pool is small and is a thermal pool,very warm and relaxing. Read other comments on sites that mentioned cocoon now we know why. You have to wear cloth swimming hats in the pool to prevent hair going into the pool which was very odd. Monday evenings also unpleasnt singer in bar until midnight but the Italians liked it. Buffet breakfast good choice If the hotel was undated it would be great. Rooms okay in size and very clean.The ferries are confussing at first but once you understand the schedules its easy Take the faster ferries-rapid as getting across the lake is time consumming. Ferries are expensive. and finish relatively early-no staying for evening meals. We didnt realise how large the lake was it took 2.5hrs to get to Riva at the north end of the lake by the rapid ferry approx 78 euros. We would stay at Riva or Malcesine in future visits as more going on at these. Sirmonie castle and roman site is closed on Monday but is well worth a vist only 4 euros each.

Excellent weeks stay. Staff very helpful. Fresh buffet breakfast each day.

Staff here were so friendly and helpful. My husband locked our passports in the safe on the first day, the reception staff were there within 5 minutes to sort it out. We needed taxi's booked - no problem. They also have the facility to book trips to Venice and Verona, ect. Free WiFi - signal not great in rooms but perfect in bar and around the pool area. Rooms were clean, and changed towels and bedding as often as you wanted. Leaving a card on the bed to let the maids know. Paid extra for a lake view room and it was worth it. Pool and spa area are lovely, you can swim to a set of stairs that take you inside to a relaxation room with beds, a sauna a shower and a toilet. The pool is thermal and relaxing. Breakfast is fabulous: Continental and fresh coffee. Location: Right next to Sirmione Castle, a boat port for travelling to different parts of the lake and the lovely squares filled with fabulous restaurants. Things not so great... Lake Access: You can see it and their is pier from the hotel garden but it is cordoned off as there are pieces missing. My husband and I still walked along it and went for a swim. Also, they have entertainers on 3/4 times a week. Its the same two singers and they kept us awake on some nights as we were right above the bar in room 130. This was a bit disappointing but the Italian tourists seemed to enjoy it! Overall we loved this hotel, we had a fabulous experience of Lake Garda and would defiantly return. We are very sad we had to leave!

Very good location and excellent service/friendly staff. Wide variety to choose from for breakfast and good value-for-money evening meals. More a hotel for couples than for families (though there were several families there when we stayed) as limited things for children to do. All in all we had a really enjoyable stay and have no hesitation in recommending it

Fabulous location for this hotel just outside the island old town centre of Sirmione. Perfect for access to the town intself while having a little more space and peace and quiet than hotels within the main town, Easy access to ferries around Garda and other transport options around the area. This is one of the Sirmione spa hotels and uses the sulphurous springs that originate in the lake. There is a distinct - but reasonably faint - smell of sulphur around the place as a result of that, The pool is warm and is the spa water. Other reviews have seen this as a source of complaint. That's most unfair. Read what the hotel claims to be, do the research. This is part of the experience, part of what they are trying to do. If you want a hotel pool for fun and games, if you want a family fun environment this is not for you. You should know that - don't blame the hotel for doing what it says on the tin! We had a great time, excellent large room with lake view, friendly staff, fabulous breakfast buffet,. Heartily recommended.

the location was fantastic but hotel was a bit tired & sad. Upgrade need asap. facilities are good but all was marred with a bad sewer problem that made the hotel stink for the 3 days we were there. Staff are very pleasant.