Amazing room. This is no discredit to the hotel or staff, just a basic issue.. the shower tub definitely needs some draino to clear the clogged pipes because the tub would become very full during shower. Easy fix, I'm sure it won't be an issue for long. Overall room and staff were fantastic 😊

The floor was so sticky, the bathroom sink was clogged and the room smelled really weird.

good hotel

I didn't like ice not being available on every floor

There was no mention to me of the amenities and there was no information in the suite.

Great suite.

For the price the suite we got was clean, modern and quiet. It was also fully equipped, and the staff was very helpful when we did run out of anything.

After a challenging vacation. A quiet room with clean comfy beds was just what we needed. 😊

Staff are very good. Property is very clean and the room was nice with a comfortable bed.

I got to live in suite

Clean ,convenient to Highway 1

They did not give me what I paid for. The room door key did not work Instead of the two beds I purchased I got one bed and a couch. They gave me a mother room with a bed and a pull out couch. That would be ok but the couch wreaked my back.. They said someone would call me the next day and no one did What a terrible stay for the most expensive stay that I booked. I will never go to this chain again.

Short but excellent stay.

Good stay, nice staff.

Enjoyed our stay

It was located continently close to the ice rink, had a kitchen, washer and dryer. However, the property is extremely dirty. Greasy handprints on walls, dirty floors, elevator, mirrors. Had junkies consuming drugs in the back parking lot. Would never go there again.

We had a nice stay. They are upgrading carpet and some furnishing, which is nice. The gym is very small but they have 3 basic pieces of equipment to get a workout in. The staff was friendly. Very close to Sevenoaks mall and there are plenty of restaurants nearby. 15 mins from Mission speedway.

It's not really the hotels fault but when my husband and i were on the balcony, there was a homeless guy sleeping very close by. Bed was comfortable enough. The room did the job for a quick one night stay. Wouldn't want to stay there any longer than that.

Stay was a quick overnight. Staff were very friendly and helpful. Room was...dated. Baseboard in the bathroom was swollen with water damage, paint gone.

Room was clean and spacious, convenient having Dennys next door, would definitely stay there again

Clean. Nice rooms!

Suggestion to fix hide a bed and upgrade/update extra pillow and blanket

The room was very nice, spacious, and clean

Lots of homelessness and addicts in the area. But property was safe

Great staff

I want to start this review off with actually thanking the front desk staff for getting us a suitable enough room for the night. The front desk staff was incredibly friendly, and they did their best to accommodate us on a sold out night. We booked the king suite, which was completely unsafe for our toddler. There’s a massive window behind the bed with no headboard. The hotel was filthy in the rooms, and did not smell good. After asking for a room change, we went to check out the second room and it was even dirtier than the original one we were put into. We were quickly given another room for the night, and although it was cleaner than the 2 before, the floors were still sticky and the kitchen was still not cleaned properly. The area around the hotel is dingy. The pictures of this hotel online are not a real depiction of the hotel itself. Do not book here if you want a clean room, or a good nights sleep. Thank you to the ladies that tried to make our stay better, I really did appreciate you. I wish you had better management to uphold better cleanliness standards, I can imagine this does not make your job easy.

Love the rooms but the homeless people living in the park right outside my room was definitely not desirable. Also not having a public washroom in the lobby is ridiculous.

every thing was good

I stayed for 2 nights and brought my dog. It was a very comfortable stay! Room was spacious, clean and comfortable. It was a plus to have the full kitchen! Customer service was friendly professional. I would stay again if ever in the area.

Nice clean good location. Huge rooms.

All good

There were junkies in the parking lot, leaving used needles lying on the ground. We had to switch rooms because our first room smelt like cat urine and the carpet was wet and sticky. Furniture was in poor condition (they said they were going to change it and then didn’t). No one came for room service despite us calling 3x. Then they came the next day but only brought towels and didn’t clean the room. There was no coffee for the coffee maker and the teflon frying pan was scratched beyond useable. Beds were very uncomfortable and the curtains didn’t close properly. Only redeeming thing was the staff were friendly and did what the could. We ended up going home one night early even though we’d already paid for the room. Two other families were there with us and they also had to switch rooms due to poor cleanliness and smell.