We LOVED staying at the Porta di Castro, very beautiful property with attention to detail. The staff were amazing, so helpful and knowledgeable and always greeted you with a smile. They made you feel like family. The property is very central to all the shops and attractions. You must try the spa its relaxing and so tranquil. The pool is prefect for a quick dip to refresh after a day of sightseeing or just to unwind, especially in the summer months. The breakfast is plentiful as well and delicious with lots of variety. Grazie Mille💚🤍❤️

We loved our stay! The breakfast was the best we had on our whole 2 week trip. The staff was very friendly and helpful and the hotel was within walking distance to many of the main attractions. They had valet underground parking that was perfect. The room was clean and they upgraded us free of charge. Overall, we had an amazing experience. I would highly recommend this hotel. We did not use the pool so I can’t comment on it.

Concierge service is very professionally effective

The staff was amazing and went above and beyond to be helpful and kind. It is a very welcoming place close to the center of Palermo. Also, the air conditioning worked great and was welcome in the hot June weather.

We loved this place and are so happy we chose it. The staff are incredibly welcoming and helpful at every point. We discovered much more of Palermo due to their helpful advice. Its a great location and the pool is a real bonus

Property was very extremely interesting and the staff was amazing. Staff, food and accommodations were terrific. Palermo is bustling city and the center is short walk from the hotel. Area near hotel was a little suspect but we quickly came to enjoy our stay.

There probably aren’t enough stars for me to rate this perfect little boutique hotel . If I could rate a 20 I would . From reception the night we checked in to where Rosalea warmed us in as if we were family with homemade cannoli to Margaret who went over and above in helping us with suggestions for eating & item of AC to be quickly fixed to the array of delicacies placed in front of us for breakfast to the location of this hotel to walking distance to everything . They welcomed us as if we were the only ones in their home ( of course everyone treated the same . What a gem . It’s an artsy boutique hotel & spa . Don’t miss

Wonderful stay at this lovely hotel. Warm, welcoming and helpful staff. Delicious (and huge) breakfast. Unique decor and a perfect location walking distance to everything.

Great location, friendly staff, breakfast very good with local specialties

Could not sleep traffic noise so loud, people yelling, constant horn noises, motorbikes hooning, loud music coming from cars and banging noises all night. Entrance to hotel was dangerous with cars speeding up the road. Disappointing.

The hotel is perfectly located to the town centre, and just a short walk to the cathedral. Breakfast was fantastic, and staff were brilliant.

Staff was so friendly and helpful with directions and restaurant advice. Amazon food at check in and breakfast. So much good food could not possibly finish it all. So interesting art and collections. Very good location to sights and restaurants. Staff so helpful with car parking assistance. Very clean and comfortable room. Enjoyed this stay very much. Nice touch with little gift at checkout. Highly recommend. Oh, and great coffee!

What to say. The team could not have been anymore welcoming. There was an issue with the booking but we were upgraded. We had to move rooms but they did all the work. Super helpful, attentive, great with tips and tricks for our visits, and the breakfast was huge! Car looked after and ready when needed (and trust me you don’t want to worry about parking in Palermo). Would recommend to anyone.

The hotel is in a very conveniently and centrally located neighborhood, which unfortunately also means all street-facing rooms are quite noisy. As far as the interior, Porta di Castro is taking ‘shabby’ chic a bit too far, with comforts and convenience frequently sacrificed for quirkiness. Breakfast is generous but impresses more through quantity than quality. Overall far too expensive for what it is.

Me and my gf had a wonderful stay! The staff was so friendly, and the breakfast was unbelievably good! The variety of breakfast foods was lovely. We had the chance to try the private spa which was the most relaxing experience ever! Thank you to all the staff and the owner! We will defo be back!

Amazing staff and Hotel

The staff are over the top helpful, friendly, kind, engaging, and do what they can to make your stay more comfortable. We came in early on the train. They took our bags before room was ready (they were waiting on us in our room by time we came back), and had an amazing breakfast for us (that same morning - which they didn't have to do) - as well as local map, and information for us upon arrival (and plenty of literature/travel books if interested)! They gave us a complimentary upgrade (for a room that was quiet/bigger - lovely), and accommodated our request for wine glasses for nighttime. There is an elevator even (which is a huge plus after a long day on our feet)! We even asked (and they arranged) a personal driver for a day to visit the ruins at Segesta - which was so much better/more convenient than the other trip options available on travel sites. Went way above and beyond what we expected. Would definitely stay again.

I enjoyed Staff hospitality and welcome. I did not enjoy the nearby area as it was not safe. I also did not enjoy the breakfast, i thought it would have been a buffet, i got served much food but it was not what i would have chosen

close to train station and all the people who go with it.

It is a very nice establishment in a central location. Extremely kind and helpful staff. Good breakfast. The owner is very friendly and attentive to guests' requests.

If you like minimalism and sterile hotels this is not for you. Eclectic decor, interesting art and a Cuban feel greets you. The staff were really friendly and helpful and breakfast is exceptional. Good location for exploring but not the quietest area.

Very good location close to everything. It is an artistic B&B. I found the service friendly and helpful. As commented often the breakfast was over the top.

Wonderful

The rooms were very small and felt dirty and unkept. The air conditioner leaked water on the floor. This property did not live up to the ratings.

Location and personnal is amazing

Quaint and interesting hotel in central area. Good room, friendly, helpful staff and excellent breakfast

The staff is absolutely wonderful!! We arrived early, room was not yet ready, and we were immediately presented with the most magnificent breakfast and cappuccino as well as great local information in order to plan our day.

We had a "junior suite with balcony". It did have a balcony. There was toilet paper in the bathroom. But no toilet paper holder so you had to take it in your hand. The room had a/c as described but it dripped water in our faces. Fortunately we carry duct tape and we were able to tape a towel over it. There was a mini fridge as described. But when we entered our room two sketchy guys followed us and replaced the fridge. They did not remove the plastic or plug it in. The "suite" was one very small room plus the bath. We have no idea why it is a suite and the price we paid was comparable to a suite at a real hotel. When we checked in the "owner" was not there so the place was short staffed. We were told to sit in the breakfast room and enjoy a treat. We had no idea how long it would be and we weren't told. We were only told the owner wasn't there and they were very busy. It was 5pm and we were hot and wanted a shower. The reviews that brought us here weren't all wrong. The place is funky and well located. Alessandro is nice and the breakfast is great. But I wouldn't expect a four star hotel or a reasonable rate. Come prepared for an experience and don't expect anything.

Great hotel. Staff was very friendly and helpful. They were finishing some construction throughout the hotel during our stay but it did not have a major impact on the quality of our stay. Breakfast was fantastic. Staff provided map and city recommendations at check in. Complimentary water and a couple alcoholic beverages were also provided. Room had air conditioning but it was not very strong and did not cool the loft area of our room. Overall wonderful hotel would absolutely stay there again.

Check in staff very lackadaisical, place not very clean or well/maintained. Overall, I would pass. However, check out staff and breakfast very good.

Friendly and welcoming hotel. Receptionist offered coffee on arrival and a map with her suggestions for places to visit. Charming building and spacious room. Breakfast was first class. Hotel also arranged for a taxi to the airport.

Although not the most wheelchair friendly place to stay the staff were so helpful in accommodating us. Amazing breakfast. Excellent customer service. Great location, easy walking distance to everything. Would highly recommend this place and will most definitely come back.