Always one of our favourite places. First time taking our dog as the room is pet friendly. However, on night one the dog must have got scared and was able to open the door and was later found by the amazing people in Canmore. But our door remained open for 2 hours as the door does not close on its own- thank goodness the room wasn’t robbed as my surprise engagement ring was still undelivered and in the room. We tried to problem solve with the Lamphouse team however they were unable to provide a key to lock the deadbolt at the time. I think if pets are allowed it would be helpful for peace of mind for owners to know the door is secure when their pet is inside, especially since it may be unfamiliar surroundings and noises for the animal. We really love the lamphouse and frequent it often but might have to reconsider in the future if we need to bring our pet knowing the door can be opened easily and the door does not shut on its own. Thank you.

Very clean, easy check in and out. It stunk that the hot tub was closed for my 4 night stay. Got an update every two days saying it was closed. Never got an indication if it was a quick repair or out of service indefinitely. Great spot and I have stayed there countless times.

Late to be informed hot tub out of service, heating unit super noisy through the night, door wouldn’t open last night after we had been out for dinner, thank fully the office was staffed. Will not be returning

The little details were nice; Art, chairs, side tables. Modern accents. Room could have used some more attention of the cleanliness. Bit noisy as well. Hot tub was out of service. Check in is easy.

Overall the hotel is in a great location; the room was very clean. One major thing to note: We were really looking forward to using the Hot Tub but got a message the day of check in that it was out of order, it looks like its been out of order for awhile by the way the sign on the door looks. Just wish this indicated upon booking the hotel so we could have made other arrangements etc.... Also, they had no ice in the ice machine, not a huge deal... just something to note. Otherwise we really enjoyed our stay and feel the room was very clean and well maintained.

Room was nice, very clean. The view's and location were amazing! Overall really enjoyed. A couple negatives: -the clock they put in there is obnoxiously bright. We put it under a towel. - no privacy and loud. You can hear everything the neighbourong rooms are doing. You can even hear conversations fron the parking lot.

Worst stay ever . Too noisy and worst management service they did not provide clean bedsheets and room carpet filled with dirt.

Hotel was great, but very noisy