Well maintained.

Rooms had great balconies with amazing views. Front desk staff was awesome. Piano bar staff were friendly and attentive. But elevators either didn’t work or took 5-10 minutes to come to your floor and sometimes wouldn’t come at all. We were on 11th floor and had to walk up or down all those flights more times than I’d like to count. No drinkable water in the rooms and no bottled water was provided. Food although plentiful was bland. Overall it was an ok stay but would not return to this location.

Bad Review: Wi-Fi didn’t reach 10th floor Food (bland, and hair in food) Room outdated Bathroom door handle broken in room Bathroom door did not close shut Towel rack broken in room Sewage smell from a/c in room Ants in room Elevator out of order Coffee machine out of order at dining facility No soap in the public bathroom Sangria stations empty Didn’t answer phone at reception desk Good review: Staff was nice and friendly Perfect beach location

beautifully situated

We were dropped off at the bus drop off and had to roll our luggage through the entire resort to get to the front door. MTS was our transportation. We were told they should have taken us to the front door. Would have liked the opportunity to have other options for ordering food. Not just the buffet.

Thank you, team of Taurito Princess, for an amazing stay. Because you were the best part of it: You in the Reception, cleaning the rooms, waiting tables indoors and outdoors. A very professional and super kind staff. Thank you! The hotel is good, the food is varied, the pools are ok, the entertainment program is decent, the beach close by is a bit dangerous but very nice. The other guests were the worst part of our stay, I'm afraid: Not respecting covid-19 related rules, nor many of what one would consider basic social rules. Lots of noisy, messy, invasive people. It is a pity: The hotel and its staff deserve better.

Overall it’s a nice place but if you look for a place to unwind and relax this is not the best place for you The problem is there is no curfew and they serve alcohol all night long some people don’t know how much is enough and have no respect and regards for other guests It was very loud over night I was getting exhausted oh hearing drunk people all night every night My husband asked if we could have a different room so we can get some rest, he was told all other rooms are booked even though it didn’t seem like the hotel was so busy Anyways that’s the last place we will ever go to.

This was a beautiful resorted situated on the side of a mountain with lots to offer. We traveled in November and were always able to find a spot by the pool or a spot on the beach no matter what time we arrived at. The property was well kept and clean (rooms, washrooms, restaurants, etc.). The food was quite good for resort food with a wide variety - we always found something delicious to eat at each meal. There were a few bars (none close to the beach) that provided decent service. You could self serve your own beer/wine/pop/water which was convenient and nice to not wait in line. One thing I was disappointed with was that a significant amount of alcohol/drinks were not included at this "all inclusive" resort. I've been to dozens of all-inclusive resorts and typically the high end/premium liquors are obviously a surcharge (which is to be expected). However, there was an extensive amount of alcoholic options that were not included with the all inclusive purchase. For example, daquiris, margaritas, mojitos, kahlua, baileys, jameson, heineken, smoothies, and many more were only available at a cost. Essentially you could only order well liquor and sex on the beach, tequila sunrise and pina coladas free of charge. Service was good - most staff were polite and respectful but rarely went above and beyond to be friendly or overly welcoming. Front desk service was excellent and very helpful (printed boarding passes, called taxis, etc.). Overall, we had a lovely stay!