Not super clean Breakfast not up to par Fire alarms going off multiple times Walls paper thin Trash in parking lot

Hair in the shower (not ours), dirty pool, hot tub and workout room. Something sticky on the carpet almost in the middle of the room- had to lay down a towel so we would stop sticking to it as we walked through.

When we checked in we were given the wrong room. I had reserved a double queen suite but got a king suite. I was visually upset, I have cancer and this was our first family outing since I was diagnosed. I was there to see a Tigers game and meet members of a cancer foundation that has helped me. The person that checked me in offered to send me to their sister hotel but I really needed a fridge for all the things I brought. I asked if there was an upgrade or something. He said there wasn't but that he would give me an additional room down the hall. This was the best option! My boys are old enough that they could be on their own and my boys felt very grown up having their own room. It really turned my experience around. I couldn't be happier, and we got to sleep in a king size bed. The hotel offers breakfast in the morning, to be honest I was not a fan of it but still nice to have it. We did definitely utilize it. My teen boys were still able to find enough to eat and could make their own waffles. I was also told that dinner items were offered Monday Wednesday. The day we checked in I think they had pizza. We did not take advantage of that since our schedule was very packed. The rooms were clean and AC worked like a charm. Overall really good experience.

Loved the Studio Suite, perfect for a long weekend. Pretty quiet even though it is near the Train Tracks. Pool looked inviting but we didnt use it. Even the breakfast was pretty good. Overall a ⁵ star stay. Be prepared for a $200 deposit in advance of your stay though.

We booked a suite online that specified that the room slept 7 and had a King and two queens. I called the day of to let the staff know we would be checking in late after a concert and the staff looked at the reservation (I’m assuming, and said she would leave a note). That night when we were checking in after 11 pm and we were exhausted the staff told us that room was not available and split my family into two rooms that were not adjoining. We were so tired we just accepted and went to our rooms. One room didn’t have fresh towels in it and the other had a clump of hair in the shower. Neither room was entirely clean. When we went back to the desk to ask for a bottle of water we thought maybe they would comp the water based in our troubles… but no. $2 per bottle! As for sustainability… the breakfast plates were served on styrofoam. Is it 1986?! Will not be staying here again.

Couple things, the first night the people above us had a two hour screaming fight (no gun shots) but long and loud. The whirlpool jets did not work, spoke to guest services they needed to order a part to fix it. Room was pretty good, nice kitchen, beds comfortable, stains on carpet. Real nice managers' reception M-W, pizza, meatloaf, beans, FF and a small salad bar. Soda but no beer/wine. The breakfast was also decent, normal American complementary hotel fare

Didn’t get to stay because it was booked up when I had reservations then I lost my id they wouldn’t let me stay after I paid uneasy money

Super clean and comfortable for my family. Great amenities including pool, breakfast , lounge , free washer & dryer. Room was super clean. 1 bedroom suite was perfect for our family with little kids