Location is very good. Rooms look ok and clean. But the shower was awful, in very bad condition, no water pressure. There were not tissues in the room. We complaint with the staff and they said that it was because of water hardness but it was not. Shower was obviously damaged.

There was no breakfast, as stated in the profile of the hotel. The TV was beautiful and big, but did not have connection to any channels.

very quiet well appointed beautiful rooms...private and delightful. Queretaro is a most beautiful and interesting city. Staff was very helpful and friendly

The rate said it included breakfast but the hotel does not serve food. They do not have ANY food or restaurant available. Would recommend to stay in another hotel..

Extremely functional, nice place. No restaurant or included breakfast; but there's no need: it's within walking distance to everywhere you'd rather go to. Very cozy, clean, safe. Great service.

What went well: The location has indoor parking The staff was reactive and friendly The rooms were clean and cozy The bed was huuuuge! What went wrong We had problems with both doors (entrance and bathroom) No corkscrew and wine glasses available. Like there is a very nice place to chill and have a glass of wine. I had to go to a bar nearby to get my bottle of wine opened The persons in charge of cleaning were making a lot of noise (like screams and shouts) while cleaning (cca 5pm, when we were trying to get a nap after a full day)-we found it very unpleasant It s a good location, I d choose it next time as well, but maybe they could improve a bit to make it even better!

We spent 2 nights at Hotel Altamira. The staff was very attentive and professional. They were quick to schedule transportation when we needed transportation to San Miguel de Allende. What a joy!

NICE boutique Hotel, good location, good price, in downtown.

The staff were friendly and helpful the rooms were clean everything we needed was there the only issue is that the water never became hot for a shower my entire stay

The staff were friendly and helpful the rooms were clean everything we needed was therethe only issue is that the water never became hot for a shower my entire stay

Whenever in Querétaro, we always stay in this hotel. Location is fantastic, and with its own garage! We (very rare downtown). They used to include breakfast, now they only have tea and coffee. They should also look into their towels which were in a poor state. Other than that, I highly recommend it.

Whenever in Querétaro, we always stay in this hotel.Location is fantastic, and with its own garage! We (very rare downtown).They used to include breakfast, now they only have tea and coffee.They should also look into their towels which were in a poor state. Other than that, I highly recommend it.

very clean hotel, and excellent service. hotel has an excellent location in historic downtown Queretaro.

Our room wasn't ready when we arrive. The hotel doesn't have restaurant. It's dangerous The step to get in The barhroom.

This hotel is super cute and super clean. It's close to the historic center. Many restaurants nearby. The receptionist was excellent. Will be back for sure.

This hotel is super cute and super clean. Its close to the historic center. Many restaurants nearby. The receptionist was excellent. Will be back for sure.

The location of the hotel was PERFECT. It was very clean and cute! The only bad thing about it was that there was no hot water to shower. Also, there was no wifi in the rooms, only at the wifi lounge. Other than that, it is a great value!

Comfortable hotel central to everything in the historical center of town. Great staff-- Laura, Alejandra and

The room was a little small on sq footage, but the high ceiling made it good, friendly staff and so close to downtown, no need to do breakfast inside the hotel, there are plenty options at the downtown plaza.

The hotel and rooms are elegant and charming with a lot of local authenticity. We were originally put in a very, very small room, but got moved the second day to a much larger, very lovely, room. We loved it, but the rooms are dark with poor lighting for reading unless you want to sit at the desk. The drainage in the showers of both rooms was poor as the water built up almost to cover ones feet. Front desk staff was most helpful and friendly< Angel, Eloi and Laura, and the cleaning gals were very accommodating. A big disappointment was on the morning of our departure.. We were counting on the included continental breakfast since we wouldn't be able to eat until much later that day. But that morning all they had put out was hot water for tea!!! The unknown woman at the front desk knew nothing about the breakfast and finally brought out some coffee and after asking for something more brought bread. There was no fruit, cereal, milk, yogurt, etc. as there had been on other mornings??? Ups and downs!

Was a wonderful stay. Quaint hotel in the middle of downtown Queretaro.

My boyfriend and I stayed there for two nights. The hotel and rooms are all very nice, decorated nicely. Wifi speed was super important to us since we work remotely and we were pleased with it. The location of the hotel is great since we can walk anywhere from here (downtown, main attractions, bars and restaurants) and you don't hear any street noise. I only have two complaints: Noise: we can hear people cough or play music through the walls. You also hear people taking showers or opening the tab from other rooms or the cleaning staff sweeping the floors. Shower: there was a bit of a problem with hot water in the shower... it took forever to heat up. It is convenient to have continental breakfast included in the room fee but I would invest in a better coffee maker (and coffee beans) to make our stay an even more pleasant one!

Great location. Good staff, rooms & service. Free Parking was helpful. Breakfast can be improved a little.

Very quiet. Friendly staff, solid internet service, convenient location, too. The room was a bit small, but still comfortable.

As fascinating as Queretaro is, this hotel was so lovely that we came back just to spend time here. Our room, furnished in Mexican furniture and crafts, was off the attractive courtyard where breakfast was served and also had a view of people passing on the street. We also loved the luxurious bathroom and great wi-fi to post our pictures.

The staff, Johnathan in particular, was so accommodating and diligent that the little incidents that happened were almost immediately forgotten.