Exceptional establishment. Unbelievably clean and well kept. The grounds are immaculate and the staff takes extra care to keep them that way. Dining is superb. Rooms are very well kept, brilliantly laid out and beautifully designed.

Awesome

Absolutely beautiful peoperty. Exactly what we had envisioned for a "Spanish" hotel. The service and staff are impecable. The only problem we had was that the water was turned off in our suite for some reason and we didnt notice until 10 pm. Maintenance fixed it immediately, however we had to run the wayer for an hour teget the air and brown wayer out of the system. We were surprised that this probkem would have even occurred. The views are anazing, the food is amazing but far more expensive for similar foods in the area.

Execellent in all areas service really polite and the hotel is beautiful.

Beautiful location and well kept property.

Great hotel, it's away from the crowds, but very nice setting, it's more like an modernized, historic spanish village. You do need to rent a car to get to the local towns, but a great spot if you're looking to get away from the crowds, rooms and overall grounds are some of the best of any property you'll find.

Wonderful resort. Loved the free fitness classes. Extremely comfortable room. Good (but expensive) restaurants. There are only 3 (available ones - the fourth was fully booked the entire week) so we felt like we ran out of eating options in the end. But room, pool etc was amazing.

The staff are all so kind and helpful

Nice modern hotel with good dining options.

Just an amazing place...

This property is beautiful and relaxing. They have a great breakfast and amazing restaurants for dinner. We drove to many beaches and Deia from this location and they were easy drives. We would definitely come back and stay again.

The facility was great

Excellent experience, luxurious hotel, facilities great and team were excellent. Couldn’t go enough for us and made our little boy feel at home too.

We decided on a last minute stay after eating at Voro and it was a great choice - rooms were well appointed, service and staff excellent. Highly recommend.

Outstanding place and service

great hotel, amazing brasserie, good breakfast although not great. main problem was despite asking twice for a late checkout, there was 'no availability' happy to pay but still no. online almost total availability. why not! just didn't want to.

professional and helpful staffs. very good food. the facility is adequately maintained. pools are bit cold if not in summer. nearby beach is very nice (free shuttle service).

Whilst the hotel is generally beautiful and the pool area is lovely, we simply cannot recommend Cap Vermell. The service was impersonal and lacking generally. You might expect some service around the pool but alas… When I spoke to reception to complain that our room had not been cleaned one day, the staff member essentially tried to place the blame on me, when in reality they forgot to clean our room. Our room leaked when there was heavy rain outside. We notified them of this. You might expect an apology when paying this price….but no. Requests for additional decaf coffee pods were ignored… The restaurants are at best average and charge Michelin prices (we didn’t go to Voro … which actually has the stars, as it is adults only). The Japanese restaurant was closed (we were not made aware of this on booking). The kids meals are heavily salted and don’t include any veg (even at EUR14). The room was generally unclean (the grout is grubby, the edges around the sinks have grime that is not cleaned off). Despite our issues, we were not asked if we were happy with our stay on check out. Nobody cares. To top it off, they brought our bags down but left one on the buggy. I didn’t notice as I was strapping my son in his car seat in the car and my husband was settling the final invoice inside. The taxi driver obviously didn’t see this as it was left on the buggy by the hotel staff. I am told it will be posted to me but I will wait to see if that happens.

Loved our stay at this resort! It’s perfect if you’re looking to escape the busy island beaches as you can just relax by the pools all day. A few downsides though - make sure you reserve your tables in advance as we were turned away from the restaurant one evening due to the kitchen not being able to handle more than 4 tables at a time. Also, they don’t display wet floor signs so be careful when it rains as the area around reception is very slippery. I fell and injured my knee pretty badly. The room was lovely, quite big with a good view of the resort. In room amenities are perfect.

I visited this property when it was Park Hyatt. Though the hotel, rooms and facilities remain the same, some changes are made as the furniture looked different and the overall decor. Through the restaurant staff were pretty attentive and polite, I think the check in folks at front desk need to smile more often. They look too serious and not very pleasant at times. Food was good and the breakfast buffet is great, but food choices are limited at the restaurants. One restaurant serves 12-19 course dinners which is too pricey, one closed when we arrived and the other 2 didn't offer much to impress. Our first night at the tapa's bar didn't end well. We ordered tapas and fish, my entree arrived, but my sister had to wait for over 30 minutes to get her fish dish. The server said we are short on staff and the chefs was managing by himself. I was amazed for a 5 star property that charges $500-850 a night to be short on staff. I can say that while most of the property remains the same, the service quality is nowhere near Park Hyatt standards. Also the rooms need some light touch as the sink in the bathrooms look old and the caulking around it was visible.....not very attractive.

The surrounding area is very quiet. However, because it was very dark at night, I felt bored driving back after playing at the beach during the day.

Our stay at Cap Vermel was absolutely amazing! Could not have asked for a better place to stay in Mallorca. Great staff, restaurants and services! Will definitely be back.

Overall, it's a pretty average 5-star hotel. My wife is vegan. None of the restaurants have proper vegan options. In addition, they were not accommodating at all to cook something for my wife. We ended up eating outside throughout our stay. They lack proper communication within their own departments. We told them that my wife was vegan at check-in. No one informed the F&B department. We asked for cutlery in the room. We ended waiting for more than 30 mins, no one came. Even the room facilities like shower is pretty average. Room fridge was not cooling properly. This was one of the worst 5-star luxury stays that we have stayed and would not recommended.

This is NOT a 5 star hotel, more like a 3 star hotel. The only reason why I would give it 3 stars is because of the property, cleaning team, delightful breakfast team and the ROKA restaurant team. It would benefit if management at reception stayed at a true 5 star hotel so they know what kind of service they are expected to provide. Just read this used to be a Hyatt and from what I experienced they are still providing Hyatt level service which is mediocre but not a luxury 5 star at all. I work in the luxury bridal industry and will inform all my colleagues and clients to steer clear.

The attention to detail by the staff is incredible. From beginning to end an unforgettable experience.

Very nice resort of high standard. The only drawback could be that it is a bit remote, but with a rental car this is no issue. Really nice restaurants offering delicious foods. Relatively large swimming pool that never appears crowded. Staff generally friendly and willing to help. When in a room higher up quite some stairs to walk but a golf-cart service is available as well. Definitely a recommendation!!!

This property is immaculate. The service is top notch. The amenities are 2nd to none. The property’s is only 2 minutes from the beach. The views from our suite were amazing. I visited this property for an anniversary celebration. My wife loved this place from day one. We spent 5 days at Cap Vermell. We never got tired of the views or the service. The staff was more than accommodating throughout our stay and went above and to fulfill every request. I would definitely book again.

Wonderful

this was a beautiful property and our room was perfect. the staff went above and beyond to any of our needs

it was greatttt to stay for honeymooon :) we will definitely come back for our 10th anniversary

Service and facilities are amazing… variety of eating options makes it must for foodies

Everything about this hotel is amazing! My new favourite hotel in Europe.