Check in and check out was simple and easy. And the staff who helped with check-in were very friendly. However, I had a hard time entering the passcode.

Loved the location on a quiet street. Great space. So handy to have everything in the kitchen and the washing machine for clothes. The bathroom door knobs were hard to open. Great space for us and our two teens!

Overall, this was a very frustrating stay. First off, the office location is not possible to drive to because of construction. They didn't warn us, and it was very frustrating to find. The apartment said stairs - they didn't say it was a 4th floor walkup. The overview should clearly say never ever stay in this apartment if you have a car. The lot they suggested was closed, and the only alternative was paid street parking that only accepted change. The entire trip was a blur of driving around trying to find a parking spot, and then walking to and from the spot to pay. Near the end we finally found a paid lot we could leave the car in peacefully, but the first few days were a nightmare. The apartment was clean enough, but otherwise not that great. Sleeps six adults, had a family of five, and the apartment only had three working chairs. The forth was bust self-disassembling. The apartment has an induction stove, but only one pot that worked on an induction stove. Substantially smaller and less attractive than the pictures - which were of a completely different apartment. Returning the keys was the same problem - driving randomly through a maze of construction to drop the keys off. Change the locks so that you can leave the keys in the apartment!

The room was perfect and so close to everything

The WiFi was not working constantly. Everything else was really nice.

There were two addresses on Hotels.com, and I sent email to check which was correct two months before I arrived, they didn’t reply. Until the day I checked in I got a message telling me the address which wasn’t showed on Hotels.com. I just got Poland and couldn’t text them back with my phone so I waited for someone check me in for one hour. Finally checked in, the wifi account and password offered in the welcome book was wrong, I had to ask the security woman to call. Outside road was under construction while my stay, very noisy in the morning. The only good thing was walking distance to old town and train station

Great accommodation, clean and comfortable. Walking distance to main train station and old town main square. Watch out for hidden costs - 100 zloty for a check-in after 8pm (I did find this in the small print afterwards), and another 100 zloty cleaning charge at the end of your stay. Depending on the length of your stay, for this 200 zloty extra you might as well stay in a proper hotel.

Weather was freezingly bad but that can hardly be blamed on the hotel :-) The apartment was nice and warm in the very cold weather. Not super luxurious but absolutely did the trick. Traveled with a 7-yr old and an elderly visiting chinese. Good cooking facilities. Good location.