The house did not live up to the photos in the rental advertisement. The house was not clean when we arrived, we cleaned using magic erasers (we purchased) the patio door and other door edges. The drawers had hair and crumbs in them, dog hair from previous occupants was present everywhere, furniture fabric is stained (arms of the couches). Master closet was filled with stuff "an extra TV, dresser and owners' clothes storage, etc.", leaving no room for our things to be hung up in closet. We spent the first 2 days cleaning - this was not a good start to our vacation. The keyless entry did not work properly even after a team member came and replaced the batteries. The team member that came to replace the batteries in the lock was rude and when we explained that the vacuum cleaner was terrible and didn't work, she said yah, she knows it is terrible and did nothing about it. Several days later I texted VRBO / Vacasa about the vacuum cleaner not working and 2 days later received a response that "the vacuum cleaner is not one of the listed amenities in the rental agreement.............." The swimming pool cover was only covering about half of the pool (the other half was removed because of damage from a previous renter) and it was literally falling apart because of age. Lighting panels were removed in the kitchen and some of those lights would work on and off. Bathroom fan doesn't work in master bathroom. The ceiling fans blades are filthy. Kitchen garbage can lid was brok

This home is very clean and has a beautiful swimming pool. The kitchen is well stocked for any kind of cooking you might want to do. The grill comes in very handy out by the pool. Location was great and the neighborhood is very nice. We enjoyed walking around Ollies pond several times. We highly recommend this home and would love to return.

Our check-in time was delayed from 4pm to 6pm even though there wasn't anyone booked before our stay. When we arrived the floor was soaking wet from mopping but was still dirty. The house reeked of weed. There was trash laying on the garage floor. There was fresh perishable food in the kitchen cabinets. It seems that there is someone living here and has to vacate when someone is coming to rent. House sorely needs maintenance.

We arrived at night and could not get entry into the home. We are females over the age of 65+ The home needs maintenance big time !! First impressions are everything. I will be writing an email to the local and corporate offices. We paid very good money and we’re extremely disappointed. I have many photos to include in my correspondence to the above mentioned parties

We had a wonderful time during our stay. The pool was very big and very clean. Despite the high heat the A/C coped well. I would highly recommend this property.