I like the price

close to my work area and comfortable

This hotel was dirty, outdates and not suited for the San Pedro Area.

The service was on point and specially the complimentary breakfast was delicious. Our only deduction from the 5 stars service was that the elevator was not working.

We were in this hotel for a week for a work trip. First impression was a little shakey, the lobby and hallways really need updated- take out that old crappy carpetx Repaint etc. However, once we got to our room, we were fine, our room was clean modern, the most comfortable beds ever and a view of the mountains. The internet is fast and reliable, the bar/restaurant downstairs is good and convenient. The pool on the room is great, the deck has suffered a bit, but its to be expected in that climate. The staff was super friendly. Its a 10 minute walk to smart fit (a big gym chain), and a 4 minute walk to la nacional (highly recomend for steak). Its literally next to/connected to a city market (high end fancy supermarket with restaurants inside). We would definitely stay here again, we hope the management upgrades the shared spaces as a little rennovation could help a lot in the lobby and the hallways!

Good

The room is awesome, clean sheek, comfy bed, great wifi. We appreciated the little dining table. The pool is perfect since monterrey is as hot as the surface of the sun. Great little restaurant bar down stairs. Please tell the owner to rip the nasty carpet out of the hall and lobby and repaint. Location is perfect

Good place to stay!

The decore was very modern and unique.

Nice , central and convencional rate

May benefit from a little remodeling, access is interesting, the lobby is on the 3rd floor, it could easily be on the first (bottom) floor, the restaurant is nice and the included breakfast was great. The few issues were, i arrived before my guest and there were many hairs on the restroom counter, i wiped them off with a towel so that my guest wouldn't get disgusted. The the mirror in front of the sink was tiny. The rooftop deck needs some repairs, that wouldnt never pass code in USA, but its Mexico. Nice views though.

Only had one good waiter all the rest were rude

Highly recommend! Its close to two major malls, clean and well located. The breakfast is delicious too!

Hotel was under remodelation

My house in monterrey, I love it and they treat me well

The Bed very comfy nice room plus the breakfast included was delicious thank you

This is a good/weird hotel in a decent area of mty. The staff is really nice when you can find them. Sometimes they just arent there and they don’t answer the phone so you have no choice but wait. The lobby is in the 3rd floor. The hotel itself is not secure, seems like anyone can come in and out. The rear doors are dirty and some are broken. Parking lot is nice but again its not secure. We had an issue with the hot water that they could not fix so they moved us to a nicer room at no additional cost

Carpets in hallways are terribly dirty. Breakfast was not ready at 7:30 PM when we were told. When we arrived we were told the cook came in late and it was going to take 1hr more.

Hair and lipstick stains in bed and shower. Not sanitary.

Very friendly staff and convenient zone.

M

It's ok - pretty minimalist inside, but clean and modern. You have to hang your clothes in an open plan bathroom area, probably too small for a couple, which is something I am not used too. Shower was nice and large, heated up quickly. But there was no door handle signs, so the cleaner tried to come into the room when I was in the shower. Bed was large, comfortable with quality sheets. The TV looked rather small when you sat in bed, but not a major issue. A bit of noise from the bar/restaurant downstairs, I was on the 1st floor, but it didn't go on too late in the evening. There's blackout curtains so it was nice and dark for sleeping in the morning. Tried the inclusive breakfast, watched TV for 10 minutes before someone served me even though is was almost empty, then got charged for a dish because it was not on their inclusive options (wasn't mentioned anywhere on the menu) - food was decent though. The restaurant looked pretty cool, lots of records on the wall and for sale. I usually stay at the NH Collection across the street, so this was to have a change. Whilst this was more trendy place with free valet parking, I think I prefer the other hotel overall, so unlikely to come back for my next visit, but will try again one day. So not terrible by any means, a lot of plus points and a few niggles, but there's room for improvement to make it stand out from the neighboring hotels.

The style of the hotel find me interesting, it has it own style, and in my opinion, I liked it too much. It was a nice experience.

Confort and spacious rooms nice and clean restrooms and showers, great staff, great location.

Stayed here on a trip to visit the in-laws and had a great experience. The staff is extremely helpful and attentive. The breakfast menu is delicious in the restaurant in the first level. The hotel is in a great location within walking distance from many amenities. I will definitely stay here again next time I’m in town.

It’s got an amazing view, can’t beat the location. Loved the decor, everything was clean and the bed was sooooo comfortable!!!

Nice and perfect location

Location - location - location! Without a doubt the best bang for your buck!!

This hotel is a hidden jewel. Thr rooms are beautiful, very quiet even with being on a busy street and the views are fantastic. The rooftop terrace/pool are a must see and breakfaste delicious. Walk to many places

In general it is a good option and has potential.

Beautiful mountain view! Room was clean and welcoming. Restaurant is delicious. The employees are very attentive. So much to do around the city. Will definitely stay again! 👍

Good location