We didn’t feel as though the staff were very friendly. The hotel was in a bit of an out of the way spot so found we had to walk quite a bit to get anywhere.

Patrick and his wife were excellent hosts ... happy and helpful. The Hotel is walking distance to the city. It is very clean and comfortable. 24 hour security. Good breakfast, too. I would stay there again.

The property is very close to the main road which has numerous restaurants and a huge shopping centre. The room was not as shown in the photo. It was tiny and the bedding was dirty. The water in the shower never got hot. The people at the front desk were really nice but I would not stay there again.

While in Quito, we spent three nights at this hotel. The hotel and room were both clean, and the bathroom had body and hand soap. For breakfast, scrambled eggs, two pieces of toast, some fruit, and coffee were given - basic but decent. We had some washing to do, including some T-shirts, socks, and underwear. When we inquired about the price, the check-in agent said it would be $1. We made two small loads, colours and whites. When I went to pick up the washing, the employee said, "$15," at random. She stated she would verify after I told her that we were offered $1 per load. During the check out the same employee said it was $10! She continued by saying that it was one per $1. I explained that the price was unrealistic because the socks and underwear alone would cost $25. Anyway, paying more wasn’t the issue if we were told from the beginning. But the inconsistent and random price from the original felt like they tried to cheat us! Bad customer experience.

No Air conditioning or heat available that we could find. the shower door was missing half of the glass. TV only had spanish television no english.

We had a wonderful time in Quito. The property is in an ideal location for visiting attractions. Walking distance to shopping and parks. The taxi driver had a hard time finding the location to the hotel. The front desk young man was Great! The room was clean and comfort able. The views were fun and the breakfast was great! For this area and buget I would highly recommend this hotel. GPS shows on the corner but it is just up a little further.

Then I look like a good area to be in wasn’t very clean either

Did not like unwillingness of some of the staff. The actitud on a couple of instances was not the nicest.Toilet seat was broken. Did not like that place did not have either Air conditioning or Heat at all. Location was Very good. Overall Staff needs training on dealing with people