The in-room hot spring was GREAT!!!

I drive an EV, and many non-EV cars were parked in EV charging spots

All is good, super good for me

Nothing, super good for me

Great pools and hot spring with spa. Exceptional view. Kids club is fun.

nothing

the service was perfect

The food was a gastronomic delight and always well prepared. Overall the facility was fantastic, especially the garden area which was extremely beautiful, well-appointed, and serene. And the staff was great, very professional, and accommodating. They went above and beyond to bridge any language barriers and made notes to make certain I received any assistance I might need even between shifts. The rooms were relatively soundproof. I was directly over the spa area and only occasionally hear a muted laugh from the area below. The sound I did enjoy was the melodic sound of birds in the morning because it was in a forested area. The bathroom was phenomenal! The soaking tub connected to the hot springs over which the hotel was built. It was deep, relaxing, and long enough to float in, and had automatic privacy shades. The bidet was top-rate! The darkening shades on the window worked perfectly! Very large room. Didn't want to leave!

My stay was too short!

If you like spa, is a good place to stay.

the hot spring and particular and very beautiful garden

larger counter space in the bathroom

The public and in-room onsen facilities were great

Water pressure in the shower was way too weak. Soundproofing in the room was also really bad, had to call the front desk to get the guests next door to tone it down after midnight