Good location. Mattress was uncomfortable and overused . Room was tiny. Warm water for the first 15minutes rusty, then okay. Clear check-in instructions. For a short stay okay, if you just need a place to sleep.

This hotel is set up as a no-receptionist, all-electronic access property. The problem I encountered were several: the first email I received with my room and access code provided an access code but no room number. I assumed the updated email would arrive while I was in transit but it did not. By the time I arrived, I had to call the phone # provided to request my room number - but the call went straight to voicemail. I was called back within a few minutes, but this was not a seamless experience. The lobby area (small) led to a hallway with my room - which a maintenance person showed me. The room - small but workable for NY given the reasonable price ($250) was 92 degrees (yes, ninety two). I turned the AC on, went elsewhere for a 2-hr dinner, returned and the room as still 92 degrees. I texted the contact number and was told someone would be there in 10 minutes to fix things. A different maintenance person arrived and told me "the building is old so there is only Heat (winter) and AC (summer) so you need to turn it off and open the window." So I slept in a ground floor room with the window cracked (not ideal or completely safe). The bed was comfortable, the room was workable although the shower head was lousy (full pressure but uneven stream). I will not be staying here again - too much stress and attention to accommodations.

No staff for check-in. Have to scan card & ID online. Dirty old room and furniture. Shower wouldn't drain & water temps kept changing from scalding hot to cold. Rock hard bed with huge ruts in the old mattress. Won't stay here again. Not worth 1/3 of the price I paid.

Clear instructions for mobile check-in and building access, clean room and great location. It was, however, the slimmest, hardest and least comfortable mattress I've ever paid $200/night for. Update the beds to something better than an RV mattress and this place will get 5*.

Noice inside and outside the hotel kept me up all night and the room was hot despite turning the ac down.

The walls are very thin and you are at risk of being booked in a room attached to the lobby. Within the coffee machine was a used filter from a previous guest. No shampoo or conditioner available just a 3 in one.

Nice place , big room for new York. Microwave and refrigerator. Coffee in lounge. Staff was very friendly. Would stay there again. Lots to do and near bus stop

The mattress needs to be replaced. not comfortable. That is my only complaint with my stay