The rooms were the smallest I have ever seen in a hotel. Its basically just bedrooms and bothroom. Here are the things which are basic in a hotel: 1 Air Conditioning 2 Table and a chair 3 Iron board 4 Coffee and Tea with electric kettle

Room small

The place it self is very clean, but it’s 10 minutes away from the train station and one has to walk around a very dirty, noisy and somewhat unsafe area. Alas you get what you pay for. Unfortunately I wouldn’t recommend it.

Worst stay!! Unable to sleep due to kids running about in the corridors. Doors opeing and closing all night and just as I start to fall asleep, the fire alarm sounds probably set off by the bloody kids stopping there. Never again!

Helpful and friendly staff. Nice clean room with large shower. Buffet breakfast fine although quite crowded if unlucky timing.

Good basic budget hotel ok for one-3 night trip. Clean and good shower which is important. Power cut in night, dealt with within 10 minutes. Would recommend for short trips to London.

no ac, just a small fan that barely did anything. noisey as well, lots of police sirens at night

Good stay, good value for money, room very basic and small but met our needs for one night.

The staff was lovely and welcoming, but there were very limited facilities. We wasn’t even provided with a bin in the room for our rubbish, we had to use the sanitary bin in the bathroom (luckily only males staying here) also, the hotel had no cutlery to offer us, so wasn’t able to have the breakfast option as there was no knifes or forks for us to use. When using the microwave downstairs to prepare some food, a member of staff told us they were closing the area and turned the lights off on us, so we had to prepare our dinner in the dark.

I enjoyed my stay… The hotel was very neat

It was horrible the breakfast was low standard no English breakfast they should have specified on booking they really put the budget in.And tried to get a refund for breakfast and nothing happened no help at all.

This hotel is really good for its purpose. It’s a budget no frills hotel that is very clean with decent rooms. The staff are very helpful and all services work. Only negative is lack of restaurants nearby but there is a Tesco superstore. A little noisy with the window open next to the main road but close the window all good. Overall a good budget hotel within £25 Uber ride of London sights.

The staff were great and the room was clean and tidy but the lighting inside the room wasn’t good at all. also there was only one socket available in the whole room which we had to take turns when charging our phones or using the hair dryer. In addition the room wasn’t a soundproof

Easy check in with friendly , helpful staff . Room very clean and more than you would expect from a Budget Hotel

Perfect stay staff were very accommodating and helpful

Just a pity there as no free access to boiling water to make own coffee.

Booked into wrong hotel and got a very ‘budget’ facility Breakfast was difficult with loads of people queuing along a very short service counter

Not a good hotel at all. Terrible service and no value for money.

The reception from the staff behind the desk was certainly warmer here than it was at the Ibis down the road when we tried to check into the wrong hotel

The room was a permanent stale air smell, When you shower. Everything in the whole room gets wet as the ventilation does not work. I feel there must have been mold as I was sick both nights.

Decent place to stay for one night

They made me wait for an hour to have an ealry check-in which i emailed them prior coming also i have tried to ring them but the phone was ringing and they did not answer the phone on purpose.when i came i wasringing them and they won't pick up the phone ,after that he could not see my booking and told me to wait an hour for the receptionist in the morning because he could not gave me a room. I was waiting until finally the girl on the morning shift came in. There was 2 customer coming to the reception just before me as she was making herself ready. They said that they wanted a room with early check in and guess what suddenly they had a room and early check-in as well then she serve me and she was rude and lying as well she said she hasn't got a room available and that early check in is at 9h00. I call this segregation and i am french and always goes to accor hotel world wide and never has experienced this level incompetence and lies because the night receptionist said that he had rooms but could not do early check in. She said that she gave the last room to these customers. Then why are you accepting money before from expedia if you don't have a room. I have paid a room and cannot enjoy my stay because this girl was lazy and the worst thing she was guided by her emotions make laws as she was going along. I am a gold customer with accor and all my family are platinium with accord 5 Members of them with accor. the bottom line is i booked other hotel ibis due to Racism

I gpt here yesterday's and i was told i hsve to bookings, i explain to the woman on the desk that the first booking didn't gove me a confirmation,so i spoke to someone and i rebook, she told me she cant refund me i most dpeak to expedia so this has put me out of money

Good, clean and comfortable bed. Room is small but we knew it would be when we picked the hotel. Only one issue, there was a smell from the waste pipe in the shower but once window was open it disappered.

Bit of a walk through the town and across a park, over a bridge , down footpath, through carpark!!! Basic small room, no kettle. Only 2 plugs that are not near a mirror. Nice size shower though and staff were friendly and helpful. Quite noisy in the corridor , got woken up with guests coming back in early hours, people talking on their phones, children running up and down, needs soundproofing. Ok as last resort.

No lock on the bathroom door which means whomever you’re staying with can walk in and this has happened a couple of times with my family There is no telephone in the room The mirror is not located conveniently its near the door in the dark Lighting is terrible - very dim couldn’t do my makeup properly Only a double plug socket away from the bed near the window

Very nice a modern bathroom was very surprised! Staff was very friendly and approachable room was a bit small for the 3 of us also the bunk bed wasn’t very comfortable but overall the room was excellent and cheap too perfect location!

The stay was fine, but the rooms could of been warmer. The heaters in the rooms didn't work and staff provided lack of help, got no apology could had better customer service skills. Evently gave us portable heaters after several visits to reception to complain.

This is the first time i have stayed at this type of hotel, and was pleasantly surprised, apart from hassle to use the card key in the lock, only two plugs in the whole room, heating system next to useless i think i could pass wind faster and warmer, £3.10 for a cup of small coffee a joke, i will stay again as for a London hotel its cheap, but i will take with me next time my own tea making items a fan and an extension lead

Easy to book and pleasant experience

Room was compact and clean, great for up to three if two parents and child in the over head bunk. Did not use parking but seemed to have spaces. Easy access to public transport a short walk away and tesco superstore next door. Great location for access to central london/stratford, excel centre and westfield shopping centre.

I liked how friendly and helpful the staff always were what I didn’t like is the maid asked us if we wanted our bed changed and it wasn’t done and the sink in the bathroom was never cleaned properly