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Everything went more than great. We even extend the stay. The staff were super friendly. The premises were super clean, very spacious room and comfortable bed. Breakfast was excellent and the welcome cocktail was a very nice surprise. Flor at the spa was very professional and knowledgeable. I felt great after the massage, I highly recommend. Overall was just the perfect place for our anniversary.

great location, easy to get to los suenos and surrounding activities

Very nice find, good people at the hotel property attending your needs, Great Job!

Nice walk to beach and dining, the pool and restaurant are great

I was impressed by the design of this hotel. It was beautiful and a welcoming stay. Me and friends stay here to catch some sleep and we wished we stayed longer so we can enjoy the pool bar & spa.

Very nice staff

Always clean and easy

Everyone is very nice. They sent me a shuttle from the airport last minute because my rental car agency was no good. I was able to walk to the beach and Uber to Jacó and the Carara National Park easily. The pool and swim up bar were nice and the rooms seemed almost brand new. Thank you for a lovely week!

Very nice hotel with great service and good restraurant. Area was so so and it take a 10 minute walk to the beach which were way to rough for swimming. Great for a couple of days stay.

We really enjoyed our stay, a big plus was the size of the room

Awesome staff and property-hidden gem in the jungle!

This hotel is beautiful! The service was fantastic; everyone was friendly and went out of their way to make us feel welcomed! We loved the pool and the food at the restaurant. I would absolutely stay here again!

A nice small hotel located near Herradura Beach(Not on the beach). The small pool was nice to be able to cool off in. You can walk to the beach in about 8 minutes or they will provide a ride. The onsite spa was excellent, as was the breakfast at the attached restaurant. (Peppers) Service and food at the restaurant was also very good.

Great staff. Very helpful and accommodating. Breakfast was always great with lots of options. Bikes were free to use but all need tune ups as gears don’t shift / chains are rusty… Limited views but nice overall pool / deck. Great for the price of you are looking to use as a home base for excursions.

Lovely staff and good dining options. The pool area and bar add a relaxing touch.

The staff was very friendly! The room was clean, However it had a terrible shower which was either too hot or too cold- no in between. I asked for it to be repaired 4 times and they did nothing!! Also, the tv was terrible! It would work very intermittently and shut down after 5 minutes constantly!! I also asked have this looked into numerous times to no avail. I would never stay there again

Excellent staff and facilities!

Great place

All the staff were excellent! Rooms were cleaned daily! Front desk was always so helpful

This is one of the best hotels i ever been.

Paradise Bay Boutique hotel was an excellent value for the location. The rooms were in great condition and true to the photos online. Every staff member was open, friendly, helpful and offered great customer service. The food was excellent too. Special compliments to the staff Genesis, Coral, Alicia, Hemler, Mario, Brandon, et al, for making me feel valued and welcomed every day of my stay. Compliments to Flori for an excellent spa treatment. The local beach with 4 restaurant venues was inviting and safe and a popular local and tourist location. I Ubered to most of my outings which worked well. I recommend Google translator as a tool to communicate in the local language. It worked well. I will come back one day!

Around the beach area is rather dirty, wondering why you wouldn’t want to keep a beautiful natural place clean.

The rooms, staff, pool, service was AMAZING! I am coming back in two weeks!

Nice clean hotel, beach is a quick walk away. Good for a couple of nights. Food was excellent and the pool very clean and refreshing

Everything good

All good. Nice property and well run

We stayed four nights and were surprised that what is listed in hotel amenities is not at all accurate. It says memory foam beds, beds were hard as a rock and front desk says they have no memory foam beds. I ended up sleeping on the sofa away from my husband because the beds were so terrible. Amenities are also supposed to include in room safe, per the description. No in room safe, only a safe in the lobby. Doors were not locked by card, but by a code, which is fine…but I feel safer with a card, just preference. Room cleaning service came once over four days, just after the first night, so that was also a bummer. No live TV so New Year’s Day football games were missed. Rooms and lobby are STRONGLY scented. I had to find and remove the plug in scent device because it was overwhelming. Rain shower head didn’t function properly, small stream of water down the middle with a spattering of sprinkles. Also fluctuated between scalding hot and cold. The staff was super nice at check in, but nobody is there overnight (after 10pm) and property is totally dark. Room was big and bright, so that was nice. Restaurant staff was very nice as well.

Nice hotel overall. The staff was very friendly and helpful. The restaurant has good food. The mattress was hard as a board. We only stayed two nights, but it messed up my neck and my husband's back. You can't hear people in the adjoining rooms, but you hear people in the pool or the loud music when there's entertainment.

There was no running water in my room.

The room had a couple dirty areas. We had to call reception to have someone clean the toilet since it was dirty, other than that, the hotel is a cute small boutique with a delicious restaurant and great staff

The hotel feels new and clean with imaginative layout and nice, large rooms with great amenities. It is obviously a repurposed building still in transition, though it doesn’t feel like you’re in a construction zone as renovations are on the opposite side of where completed rooms are. Kudos to the developer who saw its potential. Young staff eager to please. Excellent breakfast. Short walk to beach and restaurants.