This post will start with the setup that I needed a home with an elevator for a guest in my party with a disability…..landed a property through VRBO with Brindley Beach Vacations in the outerbanks that claimed handicap friendly with an elevator. 24hrs in advance they let me know the elevator was not functional, I worked with them for an additional couple of hours to find a replacement home with a functioning elevator. Get to that home on check-in day and floors were not clean, 2 of 5 toilets were not clean, one room had 100+ sand burs in the carpet, could not walk barefoot in that room. “Hot tub ready” hot tub was not usable; had not received chemical treatment in quite some time, yellowish green water not heated. To make matters worse, the elevator stopped working, with one of my guests in it, on the second trip down. He was trapped for an hour before we figured out how to get him out as we contacted the property group and they were not going to be able to come out until the next day. an ADDITIONAL day passed before we were able to get an elevator tech sent to the property to fix it, which meant we had to carry our guest up and down the stairs for half of our stay. I am thoroughly disappointed with the management of the cleanliness and elevator emergency we experienced by Brindley. I will not rent from them again, I am pleased that VRBO includes the names of the companies that are “hosting” the homes to help make this an avoidable mistake in the future.

House was nice. Security was lax as downstairs windows all left unlocked. Daily job to sweep up roaches. No response from property manager. Last minute strong arm tactics to change location due to oven not working. Although we were very disappointed that we had no oven for Thanksgiving dinner ....seems we were the only ones. Refund received and accepted. Upstairs deck has some loose and weak rails. Having small children that should be checked before clients arrival. I would be sharing my enjoyment of this property should your company shared .. what is available on your stay . For little ones nothing . Everything being seasonal and closed would have been appreciated. Thank you for this opportunity to vent. If you have a good marketing person this will never be seen . gsReed

Superb location, beautiful home. Cannot beat the elevator! We were lucky to go to OBX and we hope to go again some day!

My daughter and I booked this property last September, 2021 for a family vacation since we had been separated by the Canadian/US border for so long due to the pandemic. We were very excited when we drove up and saw the beautiful view. But upon enetering the home we noticed a lot of things that we felt were not up to snuff. There was no soap in any of the bathrooms. If you wanted to wash your hands after travel, could not do it. All of the patio doors were dirty from the previous stay, we quickly realized that with the salt and sand it is difficult to keep the windows clean, but those windows had not been cleaned in a long time, but there is no excuse for hand prints. So we cleaned the doors ourselves. My grandkids were staying in the bunk bed room. There was glass at the end of the beds. My daughter proceeded to vacuum that level. We also found glass on the kitchen floor. The bathrooms and the kitchen were well cleaned, but the carpet in all the bedrooms were stained, the great room carpet was very dirty. One of the bedspreads was torn. I found a hair ball in my bed. My dust ruffle was very dirty. It is such a beautiful home, but we felt it could be better maintained. We picked up garbage around the pool area.

We had a great week at End of the Rainbow. The location is wonderful right on the beach. I have been to the outer banks many times but had never stayed this far south. We absolutely loved it. The house is just as pictured. My only complaint, the outdoor space, lower level deck area, was not cleaned up when we arrived. The house however was very clean. We will definitely return.

Our four families booked this house. It is a great location & has everything to keep kids entertained. Would have rated this house a bit higher, but we do not feel the house was cleaned well AT ALL before our stay. Floors were still very dirty in the corners, lots of things needed wiped down, bedding didn't look washed, etc. I feel that the money you are spending housekeeping should do a lot better of a job. The refrigerator downstairs did not work properly and our families could hardly fit all of our food upstairs so we had to use our coolers the whole stay. Not to mention it smelled like fish… The weeds out around the pool were RIDICULOUS. On top of that, there was little prickles that grew in the them so they were getting tracked all throughout the house and everyone kept stepping on them. OUCH!! Looked next door and they did not have a single weed so I definitely think that is something that just needs kept up with way better. All in all, I still think this is a great house but wondering if one of the houses in the area is a better deal for next time if they are maintained better!

The inside was well decorated and easily large enough for 14 people. Upon arrival they were still cleaning (we were a few minutes early so we were just hanging in the driveway). The cleaning company said they would have the old grill removed and another trash can delivered as both of the ones there were already full (neither of these happened during our week). We also had many toilets that had loose toilet seat lids on at least 2 of the bathrooms, and fans were really dusty. Outside the furniture could use a good cleaning as many were moldy, the steps to the hot tub were dry rotted and one of the planks fell off completely. The outside handrail going from the bottom to the middle floor was really loose as well. I was glad I read the review about the prickers as we found many inside even after the cleaning people left (they are very pointy and the vacuum wasn't strong enough to pick them up).

Location and house were beautiful!!! The views from the top deck were gorgeous! We used the rental place that was recommended for surf boards, beach chairs etc and they had our stuff there waiting for us the day we arrived! The house was the perfect size.. the location cannot be beat. The beach was not crowded, had nice beach fires at night. There is an RV park next door but there were very quiet no issues whatsoever.Had to take 1 star away because the grill was not working and we never did get it fixed, and the pool lights were not working either but they were quickly fixed which was wonderful. House has everything you need, but the wall oven and dishwasher could probably be replaced. The oven digital part looked like it was partially working, couldn't read the temp exactly and the dishwasher had to be on auto cycle or it would give a code. Small things compared to everything else. Would definitely rent again! Shore details left us a care package starter kit which was nice also.