Beach front, pool, good AC. Only lacking a fridge in the room. Restaurant was good. No elevator for accessibility.

I found the room very small to fit a King size bed, to the point that we needed to avoid hitting the corner of the bed when entering the room. The mattress was extremely soft so it was a bit uncomfortable. Good air conditioning, the only issue was the bright digital display shining through across the room when you try to sleep. The food was great, I highly recommend the pizza margarita.

We had an issue with the hotel restaurant our last evening there. We were definitely pushed to eat our evening dinner and hurried us to vacate the restaurant We discovered at midnite that they were having a special group coming for a dinner party after the regular business hours who were a special "honored guests" dinner party. We were awakened at midnite with a loud Mariachi band playing ,loud music till 1:30 in the morning. The music resounded throughout the hotel and many guests were down at the hotel office complaining. We received no apologies or financial compensation. !

Definitely the best hotel in downtown Progresso anywhere near the water

Very nice accommodation right on the Malecon with a nice pool as well! Friendly staff who work hard to make you comfortable. Nice, clean large room with a great shower. I prefer a firm mattress but this was still quite comfortable. Such a nice visit!

the room is small, you can only sit on the bed, poor lighting, there were mosquitoes.

THE BEDS ARE TERRIBLE, THEY SEAM TO BE THETRE FOREVER, NO SUPORT AT ALL FROM YOUR BODY, YOU WAKE UP AS IF A TRAIN PASSED OVER YOU IN THE NIGHT, NO FURNISHING AT ALL, BASICALY THE BED A VERY OLD DESK AND IT´S CHAIR, NOT EVEN A LOUNGE CHAIR, NOTA CASE GOOD FOR YOUR CLOTHER, THE CLOSSET, JUST A TUBE WITH A COUPLE OF HANGERS, NO DOORS AT ALL, ALL YOU CLOTHES GET EXPOSED, THE ROOM LOKKS TERRIBLE , THE TERRACE HARDLY 2 FEET WIDE, NONSENSE.....THE SWIMING POOL VERY COLD, NO WAY TO SWIM.........THE BUILDING ALL IMPROVED, STAIRS ALLOVER CONNETCING A OLD PART WITH A NEW PART A LOT OF DANGEROUS STEPS NOT SHOWN WITH ANY KIND OF SIGN.VERY BAD

THE PICTURES YOU SHOW ON THE INTERNET ARE FAR AWAY FROM THE HOTEL CONDITIONS, THE ROOKMS ARE REALY BASIC, FAR AWAY FROM WHAT THEY SHOW, YOU DO NOT HAVE EVEN A CASE GOOD TO PLACE YOUR CLOTHES IN, ONLY UNE TUBE TI HANG CLOTHES, BUT WITH OUT HAGERS, WE HAD TIO BEG FOR SOMME HANGERS, THE CONSTUCTION IS ALL UNEVENM, STEPS ALL OVER REAL DANGEROUS, THE STAIRS THE SAME , KIND OF LIKE THE BUILD A CONSTRUCTION OVER ANOTHER CONSYTRUCTION ALL UNEVEN,YOU HAVE TO CARRY YOU LOGAGE ALL THE WAY TO YOUR ROOM, IN OUR CAE, 3 STARIRS, HE LAST ONE REAL NOWRROW, THE DECOARATION TERIBLE,THE ONLY THING THAT IS REAL ARE THE PICTURES SHOWING THE BED, WHICH BY THE WAY, EXTRUIMLY UNCONFORTABLE, LIKE VERY OLD MATRESS, REAL SOFT SO YOU DEEP INTO IT AND YOU KNOW, YOU WAKE UO WITH PAIN ALLOVER YOU BODY.....THE SHAWER NO PRESURE AT ALL AND THE HOLE BUILDING IN A VEY POOR CONDITION, AGAIN, FAR AWAY FROM THE WEB PICTURES....BESIDES YOUR CREDIT CARD, YOU NEED GTO LEAVE A DEPOSIT FOR AROUND 150 USD IN CASH.........CRAZY.....THIS IS MORA A HISTAL THAN A HOTEL. IF YOU ARE BOT LUCKY AND DO NOT AHVE A ROOM LOOKING AT THE OCEN, THE ROMS ARE REALY BAD, YOU FACE EITHE A HORRIBLE GARAGE AND KIND OF REPARING AREA FOR THE HOTE, VERY DIRTY........IN GENARL, COMPLETE FRAUD

They had their own sunbeds/umbrella at the beach with no extra cost. Nice poolarea, asked to turn off the music blasting throug the speakers, they did no problem. Very expensive resturant, but good food. All the reasturants along the beach have the same prices. Head into town for more reasonable prices. 10 min walk from bus station.

We had an amazing time at the hotel , very convenience, friendly and helpful staff . Definitely I will come back

Personnel is fantastic and anttentive although we found a lot of smaller issues, wich in addition made it a bit dissapointing. Dirt found in a couple of drawers. Dirt in the shower floor Safety deposit box broken No bathroom near the pool so you can guess what people might do. I have been arround a lot and this might be the only hotel that holds a large amount on your card as a deposit for "incidentals"! They don't serve breackfast at their restaurant and they charge a mandatory tip included in the restaurant check. The mandatory tip the deposit for incidentals are good enough reasons for not going back as this makes me feel they are not being honest and clear. Even the front desk person was ashamed tho ask for the deposit but owner must be enforcing this.

The location is central to the area, with plenty of restaurants and shops, and the beach access was convenient, right across the street. Street noise and loud music at night was sometimes a problem. The room, on the third floor, with a balcony had a great view of the water and overlooked the pool area on the second floor. No elevator and difficult wide stairs with no hand railing from first to second floor. 2nd to 3rd floor stairs have railing, but dangerous concrete overhang (poor design) can cause head injury on the way up. There were a number of other safety concerns, such as no adequate warning for single steps down or up, and we witnessed several falls as a result. Also, platform bed has sharp corners, jutting out well beyond the mattress, causing injury. Water heater was a problem- no hot water most days, both in the mornings and afternoons. On the positive side, the staff was very nice, the restaurant downstairs was great, though they lost one of their siding curtains during a storm the second day and after that it was too windy to eat there many days. Room was clean and staff came in daily to make the bed. Aside from the above mentioned technical problems, the area felt safe and the people were friendly and helpful.

Excellent property. This is a beach hotel, probably the best in the area. Extremely clean facilities and room. Functional room with everything you need - modern - clean - and very very comfortable bed. The service was excellent from check in to check out and everything in between. The Italian restaurant has really become our favorite In Mexico not only because of the quality and taste of the food but the service and ambiance / beach front experience. I was hesitant about staying in the area as were Hilton members / fours season snobs BUT this hotel was excellent. The area is great too. Safe and beautiful.