Pros: Location one block from train station. Friendliness and helpful desk staff. Very good Italian restaurant on-site. Cons: overpriced for what it is. Simple small rooms. Penthouse is accessed via narrow hallways and two different elevators on different floors. No handrail on short stairway leading to penthouse elevator. In regular rooms section, doors to rooms open outward into a narrow hallway creating an unsafe situation for anyone walking down the hall at the time that a person is exiting a room. We almost hurt a poor guy (who was on crutches) that was walking in the hall just at the moment that we were opening our room door to leave. Penthouse room was disappointing in terms of amenities. No complimentary water or other snacks. All were fee-based in refrigerator. Decor was low-budget furniture. Bathroom sink area had no real storage. Shower turn-on knob was sensitive to adjust. No shower stall shelf or storage area for toiletries. Light switches were a confusing setup throughout the unit. Do not expect luxury despite label of "penthouse." You are getting a living room/dining corner with a larger bedroom. Same quality of furniture as a standard room, just more space. Will go back to my old reliable SAS Royal Collection in same location area.

Lovely updated and historic building. In a busy area but walkable and bikeable to all that Copenhagen has to offer. Loved the large staircase leading to all floors in the center of the hotel.

Saturday nights at 11:30pm the fireworks at Tivoli literally across the road will wake you up and sound like Copenhagen is under an air bombardment. The hotel did not warn us about this. They did not provide ear plugs to block out the noise, which was physically painful since the fireworks are engineered to be extra loud and are extremely close. When we complained at reception, they did not offer compensation (not even breakfast, much less comping the night). Atrocious. (Also, carpet on the stairs could badly use some deep cleaning.)

Exellent location to everything. Great breakfast options.

Everything was above and beyond! Excellent place to stay.

This is a lovely hotel near the train station. It was quiet, clean, and close to many neighborhoods, including less touristy ones. The room was small by American standards, but there is a lot to do nearby so we didn’t mind.

Property was very well located to food. Tivoli and great food. 5th trip to Copenhagen and one if the best stays.

Hotel is located in a very central area. We pretty much walked everywhere. The room itself was clean and big, and we enjoyed that we didn't really have any noise from outside of the hotel. We were able to hear footsteps in the hallway really well, but it didn't really bother us that much.

The only good thing about this property was LEAVING. I have never stayed in a property with so many issues.

Personally wouldn’t stay again.

The room I booked was beautiful and clean, but small because I picked "cozy." However, the size of the room wasn't a big issue because it was only me. They went out of their way to make sure that I had extra towels and toiletries. I put the "do not disturb" sign on my door, and they left me a care package of items in case I needed them including extra coffee/tea, toiletries, towels, and toilet paper. It was a really nice touch.. There's snacks and water available in a beautiful lobby. Everything is really walkable to the best parts of the city. The bus tours all picked up and dropped off a couple of blocks from the place, so there is plenty to do. And Tivoli is right there. It was a fast walk to the train station and that helped me get on my plane on time. Everything was absolutely wonderful. My only thing that I would caution people is that you have to pay attention to the size of the room. The room size is posted when you select your room. I picked a room in the cozy section. The room was absolutely tiny. But I knew this ahead of time and it certainly was small but workable.

A seamless accommodation experience that was stylish and sophisticated, with excellent customer service. Would highly recommend!

We had a small room with a queen bed. It was tight to move around but nicely appointed. The rain shower head was nice. As things are small the fact that the bed and decor was well done. The rooftop bar is lovely and a nice way to end the day. It is a 5 minute walk to Tivoli Gardens and right by the train station. They have bikes you can rent. Very nice stay.

The hotel is very trendy and beautifully decorated in a modern and warm, luxurious style. It’s in a very central location near the Tivoli amusement park. We felt that the room was a little small for “Superior” and what we paid. The breakfast is definitely a positive though. However, the biggest issue was the noise and the lack of sound insulation. A firework display went off at midnight which meant we were unable to sleep, and there was lots of loud noise from the street very late into the night. It was so loud that it felt like the windows were open (they were not). For this price and type of hotel, I’d expect more.

Great service

Staff very nice and accommodating as we arrived early from our flight. Breakfast was nice and relaxing. The location was very walkable.

This hotel is unbelievable. The hotel decor is amazing!! Impeccable attention to detail throughout. We booked the cozy room- it is very small however this suited us well. The hotel has bikes & umbrellas for you to get around with, staff were really friendly/helpful and can give local recommendations for food/drink places. Very good location, within walking distance of anything you’d need to see in Copenhagen! Food and drink also both amazing

The atmosphere and the design, everything was very well chosen and put together. Very friendly Staff!

We really enjoyed our stay here. Just steps away from Tivoli Gardens. The restaurant below had one of the best pasta dishes I’ve ever had (parpdelle w/ ragu). Highly recommend it. One downside was the long distance we had to go pushing our luggage. But since Denmark hotels in general do not have porter/bell boy services (not mini-bars) I forgive them!

We had a wonderful stay at the Grand Joanne! The staff is super friendly and helpful, and always acknowledges you when you come and go. The rooms are very clean, soundproofed well and the the decor is cozy and hip. The bar has great drinks and food as well. The hotel is very centrally located in Vesterbro: it's only a 5-minute walk from the central train station, very close to Tivoli Gardens and a short walking distance from the other main tourist attractions. We also felt safe in the neighborhood, even at night. Look no further and make the Grand Joanne your home while staying in Copenhagen! She will welcome you with open arms!

Perfect weekend

Easy and fast to get to from airport via Metro. Location near Central Station made getting to all sights by bus or train convenient. Buffet breakfast had wonderful choices. All the staff was very friendly and helpful. Room well kept. Rooftop bar had great views and drinks. Many thoughtful touches…umbrellas,bikes and heated bathroom floor!

This hotel is in a great location with a great restaurant and great service both inside and outside the room. The only setback for us was that the standard rooms are quite cozy. At some points it was difficult for two people to navigate simultaneously. That said, this isn’t unexpected…. Just something to consider in the future.

Nice hotel and great staff ! We had an issue with the shower tab in our first room and moved to another room which also had a leak the last night but overall pleasant stay

Very friendly staff, good location, small but nice room and expensive breakfast

I think it all comes down to management. Too much pressure on staff is visible. Iys capaitalism, but lets not loose our humanity ;)

Comfortable compact room. Excellent breakfast. Near central station so can be noisy.

Loved the location everything was so easy and walkable the staff were amazing and the quality of the room fabulous a little gem in copenhagen

Love the rooms cozy clean .Close walk to beach

Cozy well designed room, perfect for personal travel. Not suited for business travelers as no proper desk. The couch at the end of the bed with integrated couch table was especially nice. The bathroom was overly spacious though. About same size as the main room with lots of empty space. Not sure it was the best use of the space. Very long bathtub but compared to the rest of the room quite worn.

Very handy location for taking the train and using the metro. A nice hotel, maybe a 20-minute walk from where we spent more of our time going out for food and drink and sights.

Absolutely loved this hotel. Great bar, beautiful rooms, and excellent service.