A beautiful upscale Ranch style home in a quiet peaceful neighborhood, Shadow Hills was our home during our Universal family vacation in July. Although it was hot during our stay, being able to come back from a long day at the amusement parks and jump in that pool made it all worthwhile. The house layout was perfect for us, because with 2 older boys, them having their own rooms at the opposite end of the house from the Master Suite was perfect! Large Master with King bed, master bath, hot shower and the bidet were all great. We love the island kitchen, had plenty of room, we made breakfast every day and sat either in the spacious dining room or outside on the patio. We BBQ'd one night and ate outside, it was a beautiful. House was fully stocked with all the appliances and accessories we needed. The parking situation is fine if you only have one car and back down a long driveway, because there is no way to turn around, but it's not a bid deal. The only reason for not giving 5 stars was that during our stay, the heater for the hot tub was not working, so the hot tub would not heat up at all. That was a bummer because we were looking forward to a nice soak to sooth those muscles after those long days, but we did have the pool. This house has it all if you are looking for a relaxing vacation home away from home.

Upon arrival at the property, we discovered the A/C was broken and not functioning. Hosts' response 'use the fans'. We explained the situation was unacceptable. Outside temps were in the mid-90s. The host claimed A/C was not listed in the amenities (then again, neither is indoor plumbing). We left within the hour. The listing description did not disclose a broken A/C when the reservation was made. He felt adequate notification was to bury the disclosure in an email containing a litany of "check-in" procedures sent less than 24 hours before check-in. The host has made no effort to resolve the situation (i.e. make arrangements for repairs and/or refund the reservation). He has continued to be unresponsive and elusive to both VRBO staff and me. We have rented via VRBO multiple times over the years without a single issue. This host's lack of professionalism is astounding and incredibly disappointing.

We had a fantastic stay here. Not only was there everything to accommodate all 8 of us but it was warm and welcoming. The day in Universal was great BUT the day after at the house poolside was the best family fun day. Absolutely perfect. Thank you. Definitely recommend.

The place was very clean, accommodating and accessible. Pool was very clean and water temp was perfect. My 6 year old loved it. All together we really enjoyed the place and would definitely book again!

It’s a neat location among horse properties in the hills. House itself nice space. Lots of potential but too many repair issues during our stay. Yard needs TLC. AC not working. Bees nest at entry point. Not pool safe/child friendly. Air mattress leaks fyi.

The property was very nice,clean and I had no issues whatsoever

Quick Cali trip before a cruise headed to universal and this house was perfect

House was fun and quirky with a great pool! We had a fabulous time and wouldn’t hesitate to book again! The owner was very accommodating.