Stadthotel Bernstein
4.3
Ausgezeichnet(542 Bewertungen)Hotel in Regensburg
3-Sterne-Hotel
Gründe für eine Buchung
Kostenlose StornierungVollständige Rückerstattung, wenn Sie Ihre Meinung ändern
Großartig für HaustiereBringt all eure Freunde und Familie mit, auch die pelzigen
Inklusive wesentlicher AusstattungGarten, Haustiere erlaubt, Internet/WiFi und mehr
Über diese hotel
Stadthotel Bernstein
Dieses ruhige, im Juli 2012 eröffnete Hotel ist in einem Seniorenheim neben dem St. Josef Hospital untergebracht und genießt eine ruhige Lage in Regensburg. Das Hotel befindet sich nur 3 Fahrminuten von der Autobahn A3 entfernt.
Ausstattung
Haustiere erlaubt
Internet/WiFi
Rauchen erlaubt
Parkplatz
Balkon oder Terrasse
TV
Rollstuhlgerecht
Garten
Familienfreundlich
Karte von Regensburg
Verfügbare Zimmer
1 Queensize-Bett • 21 m²
Schlafplätze 3
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1 Kingsize-Bett • 32 m²
Schlafplätze 5
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1 Einzelbett • 21 m²
Schlafplätze 2
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Bewertungen
4.3
Ausgezeichnet(542 Bewertungen)100 % verifizierte Bewertungen
4.3
Spotless and very friendly people
N/a
4.3
Exactly the kind of place we were looking for. Quiet surroundings, close to the bus stop, big room for 4, good breakfast and very helpfull staff. The lady at the reception gave us all the info we needed for the sightseeing in Regensburg.
4.3
Clean, moder, and confortabil !
The shower gel dispenser was empty, reported to the receptionist to highlight the problem to housekeeping department.
4.3
Good value for money and flexible to cater for extensive family. Good transit hotel next to the A3 motorway.
The hotel is next to a senior retirement home.
4.3
nice room, good bed, nice breakfast
blanket too warm
4.3
clean, well-furbished, quiet hotel in a small street, 3 min drive directly from A3. very nice and welcoming lady in charge of reception. doing everything to feel super comfortable. we are a family of 5, just transiting Regensburg, but definitely will be coming back. parking very easy just opposite the hotel, nice bfast.
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4.3
It was clean.
It was VERY basic and underwhelming.
No permanent staff on site.
4.3
allow pets, big room, comfortable
4.3
Very clean and comfortable room. The breakfast is great, a good start of the day. The hotel staff is efficient and helpful. Late check-in was not a problem at all.
4.3
very nice and large modern rooms with wodden floor. Very nice bathroom. Really clean.
Wifi was very instable (weak signal) in one of our rooms (actually the most distant room to the WLAN antenna), was OK in the other room.
4.3
The room was very clean and tidy. The place was very quiet and one can work and rest calmly.
4.3
Comfortable, near to motorway, cosy room, good wifi, silent room
4.3
We were very unhappy with our stay: woken up multiple times due to hotel staff, disgusting/ foul smell in the bathroom and we had to make up the room partially ourselves.
Room: We observed a really uncomfortable foul smell in our bathroom, that, after reporting, was ‘dealt with’, which seems dishonest since the smell was even worse the next day. The beds were only partially set up, so we arrived late and had to make our own beds, which I would have thought would be included in the room price! After making a complain, I was blamed by hotel staff for booking a wrong room, even though there was WRITTEN CONFIRMATION that I was in the right: no apologies/ explanations/ more accusation or compensations, simply no response - rude and disrespectful!
Cleaning staff: Apparently, it is standard that they clean rooms prior to 8 am, which I personally find quite early and was in that night, after an unintentional call by hotel staff (we received apologies for that one!) the second unrequested wake-up (not for that one though). To be fair, once we managed to locate the ‘do-not-disturb’ sign (so high in the cupboard that I could not even reach it without help), the unappreciated early accesses to our room stopped. The cleaning itself was not thorough: the smell should have been noticed! Also, the provided soap was empty at arrival and not refilled during our stay either. Further, we tried to get information about when someone would be available at reception and our request was not understood.
Conclusion: too expensive for what we got and being blamed for something that was obviously not my fault was the absolute ‘highlight’. Mistakes happen, but it is impertinent to not stand to them and just place blame on someone else and expect gratitude/ apologies from them… can’t say I would recommend a stay!
EDIT AFTER THE RESPONSE: We were not offered a room switch!
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Regensburg?
Der Durchschnittspreis für eine Anmietung in Regensburg beträgt 81 € pro Nacht. Diese Miete ist 24 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Stadthotel Bernstein aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Wir haben keinen Pool gefunden, der als Ausstattungsmerkmal für diesen hotel aufgeführt ist. Es kann sich lohnen, noch einmal zu prüfen, ob ein Pool für Ihren Aufenthalt wichtig ist.
Ist Stadthotel Bernstein haustierfreundlich?
Ja! Diese hotel ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Annehmlichkeiten sind bei Stadthotel Bernstein verfügbar?
Wir haben 9 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören haustiere erlaubt, internet/wifi, rauchen erlaubt, parkplatz und balkon oder terrasse.