Location was good. Clean and new hotel

Poor breakfast. Staff was not helpful at all

The staff were not friendly or helpful and totally lacked customer service. We asked for assistance on airport taxi as well as a car rental, got denied both, and told to check Google. They work in tourism, so assistance should have a given. The cleaning staff entered our room without knocking, absolutely not okay! We came during the off-season and had no idea it was. Everything around was closed, and there was nothing to do. It was our last 5 days in the country, so we tried to cancel as we wanted to move on to another destination to enjoy the last of our vacation, but we got denied. We contacted Booking, and they were willing to assist us. They tried to contact the staff on our behalf, but they completely ignored every phone call and email they made to them (even though the hotel was dead and the staff were just sitting around on their personal cell phones). Our key card kept failing, and we had to go to reception every time to get back into our room. The TV did not face the bed, nor was it even center to the room. It faced the front door, so it was completely useless. The balcony is not a balcony. It only fits your toes. Our stay was awful, and we will never recommend it or return here. Go elsewhere. In fact, skip Cesme all together, the locals were not nice, and we did not feel welcome in the hotel or town at all.

Great thanks for early check-in!!! The team is kind and friendly! Nice location close to the beach.

Very nice place, super-welcoming staff! Room was tidy and freshly-repaired. Though it would be better to have a carpet and a table inside. Also there were no bathroom stuff like q-tips or cotton buds. But it wasn't a problem for me! The hotel is located perfectly - near the supermarkets, bus station and beach. Frankly speaking, I didn't like Ilica beach and I highly recommend to take a taxi or a bus (which stops just near the hotel) and visit Boyalik beach. Breakfast was pretty simple, but delicious. And to my mind the best bread ever is served here!!! I wish I could have bought a loaf or two!

It would be better to have a carpet and a table inside the room, also a door in the wardrobe. And maybe some bathroom stuff like q-tips or cotton buds.