The key box location was terribly inconvenient in a very dubious and unsafe area in a loading dock area, at the back of a restaurant. We felt very unsafe and unsure about where we were collecting the key when there were 2 lock boxes and there were staff sitting and eating at the back of the restaurant. It was a 5 minute walk from the apartment

The apartment was dirty The curtains were falling down and didn't cover the entire wonder letting a huge amount of light in - walking us up at 5am The beds were very uncomfortable. The queens sized beds were made with single sheets The pillows were thin, lumpy and awful- we had to but new pillows for the second night. The shower gel was pleasant

Location is perfect, near to Westfield shopping Mall and Halal food restaurants. Coles, Aldi, Woolworths were less than 5 mins walk. Apartment is well equipped with modern equipment. We felt comfortable during our stay. Public transportation were also nearby.

Check in instructions were updated after arrival to the location, which made us wait for nearly an hour to get the keys. Otherwise everything was almost perfect. Thanks Vivian.