House was great!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice house. Pool is excellent and private. Clean and modern. What a dream.

we truly enjoyed our stay, everything was so clean/beautiful, accommodated all our needs. loved the neighborhood, lots of things in walking distance. truly enjoyed the clean pool, my grandbabies also. we needed this, been threw a lot these past months. We will do this one again. Thank You Blue Heron Cottage

Such a good location!! Just a few miles from the beach, but center of the island so close to all restaurants. The cutest private back yard with a great pool. Well stocked and decorated so cute.

We enjoyed our time at this lovely home! Clean, beautiful, and everything was as pictured although the pool felt a bit smaller than in the images. Our only complaint was that they don't provide much as far as necessities to get you started. Bring trash bags, dish sponge and towel, and detergent! You'll have a great time!

Rating Details: The property manager was very unhelpful. The vacation rental was very clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This home is simply the perfect set up when traveling with a family. Our family spent our first Spring Break on St. Simons Island and at the Lake Heron Cottage. We are frequent travelers and often rent homes to stay in both in the US and Abroad. It was peak season with highest rental rate which is to be expected. What we were shocked by is the lack of communication and resolve given by the rental company and property owner. A shower on the second floor was leaking through the bath vent on main level and we were scolded for calling at an inconvenient time as well as told to point the shower head down or don't use the shower as resolve. This is the FIRST time ever we were given such an unbelievably unexceptable solution of any property we stayed in. When we are investing top dollar for a vacation property, we expect everything to work and if it doesn't, some form of a solution or compensation. One of our children is 6'2"and needless to say, he couldn't fit under a shower head pointed downward. There was no apology, no offer of reimbursement actually, no resolve. Very disappointing in addition to the fact, this home will experience a mold problem shortly. It was such an unfortunate end to a situation that could have been resolved so much better.

The house is gorgeous, upscale, clean, and stocked with shampoo/conditioner, hand soap, beach towels, books/games/puzzles and a very small supply of toilet paper, paper towels and clothes/dishwashing pods. Pool is on the small side but the heater works very well, which is great since it's not that warm there in March. Within walking distance of a grocery store and unique restaurants/shopping. Drive to the pier/beach. The biggest room for improvement is the communication with the property management company. They're quick to respond and friendly, but they don't know much about the property and since there's no sheet/book that explains anything about the house/area we were in the dark on the TVs (not straightforward and didn't all have YT TV), pool, appliances, trash, rules, etc. On day 3 when we told them the pool cleaning robot was full of leaves, they said it was our job to empty the unit/skim the pool daily. Happy to do that but we should have been informed and given instructions when we arrived. Also, prior to arrival when we asked we were told the house didn't have things like beach towels, games/cards, soap so we packed, checked and paid for an extra suitcase filled with these things. But when we arrived, the house fully stocked with everything we lugged here and more. Hassle and waste of money. All in all, the house is outstanding and the area is walkable and fun, but as a frequent renter of vacation houses, we're just used to better customer service.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This has to be one of the most luxurious vacation homes in the entire state of Georgia. The pool blows every other Saint Simons pool I’ve ever visited out of the water. The home is elegant, yet couldn’t be more comfortable. Someone seriously put a lot of thought into this. There are little work spaces all over the house if anyone needs to get some work done. I couldn’t have been more impressed. My family stays with Emmons Realty all the time. They never disappoint, but this house is special. Not to mention, super close and convenient to everything you’d want on the island. Thanks again guys. We will be back.