If I could offer a zero star review about this stay, I would. The biggerst complaint I have is the cleanliness. The whole room just gave off the dingy atmosphere of a place that hadn't seen a good enough cleaning in awhile. On the surface it was clean, but when you look closer you notice stains on the bed sheets, walls, and more. All of this wouldn't have been a huge issue until my dog found a dead mouse in our room. We decided to leave and just suffer the late night four hour drive back to SLC. When I talked to the man behind the desk, John is his name I believe, he was all apologetic about the situation, and accepted full responsibility for it when I showed him the pictures. He instructed me to call our booking agency and request a refund, and he would approve it when they called him. Well, we did that and he denied us our refund. He also failed to mention anything about a pet fee and charged my card without discussing the issue with me He then told his boss a string of lies. Starting with telling her he asked me if I had a pet when I checked in and I told him we did not. So he claims that I lied to him, even though no conversation about this took place. He claimed there was no mouse or dead critter in the room when he checked after we left. He also told her that I said my dog had dragged the mouse in, which was not the case. Overall, I am unhappy about this stay and would have rather just slept in my car under a bridge, if Vernal had any bridges that is.

The door doesnt lock at all we didn't feel safe at all

Checking in was difficult because the desk clerk was on his cell phone with someone and at one point when I couldn’t understand him he hissed at me he was on the phone. If I did that I’d get fired! When he was talking to me he was constantly mumbling and it was hard to tell if he was talking to me i or his friend on the phone.. The room was very cold! The thermostat on the AC was 61! Slept the first night in my clothes. Overall the property was adequate. It was cheap and close to where I needed to be. Very run down and if it’s late evening hard to find because of poor signage. Housekeeping didn’t bother cleaning the room between day 1 and 2.

This is perhaps the most rundown dilapidated place I’ve ever stayed at. A lot of the lights didn’t work. The door was broken. The drain on the shower was broken. The outlets don’t work well and it’s noisy. You can hear the neighbors. The floor is sticky and dirty. It did not feel safe or clean. The air conditioning is loud and they started cleaning my room before I had even checked out when I was planning to go back and shower before checking out. It wasn’t anything like the photos online. I rarely leave negative reviews, but this place cannot be recommended.

Samantha was great at check-in and check-out, appears to work 24 hours a day for 7 days a week.

The sign for the establishment was not on so was difficult to find. The room had no room number. The door was unlocked and wouldn’t lock. The room smelled horrible like smoke and who knows what else.

all the roads around the hotel were closed down...that took me 20 munites of driving around to find it

Hotels.com overbooked our original stay then put us in a dump.