Knowing I was leaving the following morning.

On arrival it was obvious the property had not been cleaned after the last guests. There was crumbs all over the sofas and rug, the kitchen bin was full and had 3 pizza boxes on top with half eaten pizza inside, the sofa looked like it had been taken from a skip as the leather was all peeling and when sitting on it I was left with bits of leather stuck to my clothes and skin. In the bedroom I was even more shocked and digusted to find the bed had not had its sheets and duvet changed over from the previous guest, even possibly a few guests before that. The sheet was littered with pubes, dead skin and even a finger/toe nail and the hadn’t even been made. I was revolted by the state of the property so I immediately contacted booking.com to request a transfer or refund. Booking.com stated the property owners were refusing to interact with them so they stated I had no choice but to stay the night as it would take a while longer to for them to resolve. I attempted to contact the property owner myself but received no reply to my messages. I would strongly recommend avoiding this property as it is clear the owner just wants to make money from stays without actual doing any of the work to provide suitable and clean accommodation for guests. This chalet was below an acceptable standard for renting out due to the uncleanliness, poor maintenance such as the oven being decommissioned, the peeling leather sofa and and the state of the shower.

We didn't stay there, but hopefully we will one day as the owners of this beautiful little chalet were very nice to us! They had some works on chalet on day we was booked, and to not ruin our holiday, they booked for us a hotel for that night wich was very nice from them. Thanks, we had a wonderful 2 days on Isle of sheppey!