No comments - horrible experience

there were numerous issues - there were 2 rooms with bunker beds for kids with ceiling fans. the ceiling fans are placed just above the bunker beds. my 11 year old whilst getting off from the top off the bed hit is head on the running fan in the morning . with kids it's a nightmare as constantly you'll be worried of their safety. The washing machine did not have the drum bolts removed. So when we turned on the washing machine the first day it was moving around so violently that we could not sleep. The property services attended to the property but they did not know what the issue was. We had to look up the internet ourselves and get a spanner from the shop nearby to like the bolts removed. They had no bare condiments like tea bags, wash soap. the funniest thing is they have no shower niche/soap holder in the showers.