It was nice with good service and good location but not a 5 star

This hotel is beautiful. It was definitely a 5 star experience. The service was amazing from the porters and maids to the concierge and front desk. The restaurants we very good and the location can’t be beat. It was literally steps from the Duomo and the main shopping district. I would highly recommend it but it is expensive.

Great staff. Tiziana at reception, great attention !!

Beautiful hotel with friendly and helpful staff. Great area near many attractions, restaurants and shopping.

Staff were exceptional and the hotel amenities, rooms in general and room amenities were outstanding.

Just got home from our fantastic trip to Italy with Milan as the final leg of our trip. This property served as the grand finale with the ultra modern room and amenities, outstanding restaurant and outdoor bar, and perhaps best of all, the outstanding staff. The hotel staff is elite and one of the best most accommodating and helpful staffs I’ve ever experienced (Seoul’s Grand Hyatt being the other). Daniel and his female colleague whose name escapes me at the concierge desk was simply first rate in all their recommendations. So was the front desk staff at check in who made us feel like royalty, and the front desk staffer who was so spot on on her recommendation of a local brand shopping area (near Brera) for what we were looking for. The female restaurant manager whose name I didn’t catch was so helpful and attentive to our needs. The location of the hotel is hard to beat (less than a football field walk to the Duomo) and shopping and restaurants. Bathroom was amazing and room came with every amenity imaginable from state of the steamer and some hair curling device I don’t know about but she appreciated.

Great location

This is a beautiful renovated hotel with a wonderful terrace and a great staff. However the side of the building we stayed at is extremely noisy. There is a city tram that drives by every 20 min and vibrates and make this unpleasant sound which makes it extremely hard to sleep. I thought it will be fine at night time but it operates 24/7. Expedia mentions that there is a train station near by but I couldn’t find any reviews mentioning that. The property agreed to cancel our second night but Expedia refuses to refund the reservation since its on me to do this due diligence apparently. Very disappointed fir this level of hotel at this price point.