Pre-arrival email communication very good. On arrival, don’t follow map directions from app: they took us to train station (Casale Etrusco, to use name of establishment, is located at beginning of Via della Badia, just north of Donoratico, at km 266.15 on Vecchia Aurelia). No response on mobile number provided. Apartment clean but could be freshened up. Good wardrobe space in main bedroom. Beds reasonably comfortable and quality linen and towels, with complete clean set after 5 days. Kitchen lacking some basics: caffetiera, corkscrew/bottle-opener, washing-up sponge, tea towel, things for lifting hot pans, vegetable knife. No air-conditioning, which we knew, so very hot on return from beach: two fans provided. Knew it would be hot and, on another occasion, would probably pay more for air-con somewhere else, but you get what you pay for and this was good value for location and period. Didn’t use small pool, but it seemed clean. Minimal staff (one woman, one man that we saw): low-key but pleasant.