When we arrived, 30 mins after check-in, the door to the room was open, and the room had not been cleaned from the prior guests. We called the number provided, and the woman did not seem to be concerned and said they have been “having problems” with their cleaning staff. No apology was given for the inconvenience. The room was not cleaned for another 35 minutes after the phone call. The room and balcony was nice, but the room had an ant problem. The surrounding area was very nice with plenty to walk around or drive to.