We did not receive any checkin information despite we have sent in our enquiry to hotels.com two times prior to our arrivals. Very hectic checkin due to no password or instruction given (we knew there would be no front desk staff and we were promised to be sent checkin details for self checkin, but we had never got the check in info even after our physical arrival), was a very unpleasant checkin experience.

Nice and clean, good location but hard to locate the entrance

Our unit was quiet, clean and extremely convenient. Check-in and out was very easy. My family and I will definitely stay again next time we visit Osaka. The only thing I have to complain about is the instruction to get to the unit in the welcome package. It is completely wrong. We spent a good 20 minutes at the station looking for the connecting line that doesn’t not even connect to the station. The instruction says a 2 minute walk between the stations. Google map says it was a 49 minute walk. But now that we know how to get there, next time should be much smoother.

Fast and easy check in. Very clean interior