Check in was ok. Pleasant lady but very strong accent made it difficult to understand. Room given was terrible: the control knob on the heater/a.c. unit was broken so could not control temp. Got too hot so had to shut off, then too cold; gas fireplace in room. Didn't work. Called front desk. She came, got the pilot on but that was it. No flame. The knob on the clock did not work to set the correct time. She just tried to cover things up saying daylight saving ended. All the furniture was chipped badly. Leather desk chair peeling. A few small dead bugs everywhere, not clean. Toilet didn't flush properly. Door to washroom did not close properly. So much static on the phone when I called front desk. Couldn't hear/understand. (and it was a clear, dry day) Large jetted tub in room. Looked nice but we didn't stay long enough to use it. We checked in at 3 p.m. and checked out at 7:50p.m. same day. (And we weren't even in the room for this entire time. We were gone for 2 hours.) We would not stay to sleep there. Definitely we do NOT recommend

PROs: Place was clean and smelled really clean. Had everything we needed Breakfast with protein options was a pleasant surprise Morning staff was pleasant CONs: Squeaky beds, which meant we didn’t sleep great. Fridge wasn’t plugged in and didn’t discover that until an hour or more after putting my husband's insulin in it. Asked for room on 1st floor at check-in due to knee issues and were told "No, you got the cheapest rate so you only get 2nd floor...print on reservation tells you that". As soon as we got to our room, I checked the price to book an "Accessible Room" on hotels.com and it was $5 less than what we paid. 🙄 An accessible room obviously would have been the first floor in this facility. Shower curtain was torn.

Fair and economical stay, room was clean and comfortable, great value for the money

nice place and would return

Nice place, there’s a Tim Hortons and MacDonald’s less then a 2 minute walk. We also like the breakfast that was included with our stay. Also having a Fridge and microwave in our room was a big plus.

The room has an unpleasant odor, and the old air conditioning is noisy.

It was so dirty and big noise

Only thing that was good was location. Breakfast your typical baked powder wet eggs, flavorless sausage rolls, rotten apples. Bed very noisy and uncomfortable, shower had a curtain with red slime mold on the entire bottom. On check-in was charged again, charge showed on my account before getting there, even though it was said to be paid on arrival. Had to call next day to get one charge taken off. Chairs on balcony that was barely wide enough for a person walking with luggage then when people sat there exit was totally blocked had to try other exit on other side of building hoping no one was sitting on that end.