The location of the property is great. Very near Douglas and Saugatuck, with so much to do in the area. Plenty of space for my family as well. Small issue with checking in since the address I was sent was for a different property on site, but we quickly realized the mistake and were able to get in. After hours support was very responsive, and I appreciated how quick they were to communicate. The property wasn't super clean. On our second-to-last day, we noticed a large bubble that formed on the drywall ceiling in the shower that had water leaking from it. With liquid of unknown origin dripping down, we decided not to shower. I reported the issue, and once again, the property was quick to respond. Given the time, it was too late to send someone out to look.

We enjoyed our stay here and the rental company had great communication.