Check in was quick and easy. The hotel has had a makeover since we last stayed and we were extremely impressed. The lounge area has been modernised. I thought the bar was a bit small for the size of the lounge. The bedroom was a really good size with lots of lovely mirrors and pretty good lighting (for a hotel). Nice spacious bathroom. Everywhere was really clean. The only problem we had was the nightclub. We went there to see a dj from back in the day so all the attendees were slightly older than your average nightclubber. Security treated us like kids, searching our bags and we had to have id?? Won’t be going there again. However we can’t fault the hotel and would highly recommend it.

Check in was quick and easy. The hotel has had a makeover since we last stayed and we were extremely impressed. The lounge area has been modernised. I thought the bar was a bit small for the size of the lounge. The bedroom was a really good size with lots of lovely mirrors and pretty good lighting (for a hotel). Nice spacious bathroom. Everywhere was really clean. The only problem we had was the nightclub. We went there to see a dj from back in the day so all the attendees were slightly older than your average nightclubber. Security treated us like kids, searching our bags and we had to have id?? Won’t be going there again. However we can’t fault the hotel and would highly recommend it.

The hotel has been updated and it's a huge improvement from the previously dated rooms and facilities. The room was spacious, clean and had all the needed amenities. The gym was very small and quite claustrophobic but it had good equipment. Breakfast I found basic and some of the restaurant staff were a little cold. Overall a decent stay and I would return on another business trip.

The hotel has been updated and it's a huge improvement from the previously dated rooms and facilities. The room was spacious, clean and had all the needed amenities. The gym was very small and quite claustrophobic but it had good equipment. Breakfast I found basic and some of the restaurant staff were a little cold. Overall a decent stay and I would return on another business trip.

A lovely hotel with very helpful staff but a lack of sleep from the night club in the basement spoilt the experience and we were located on the top 4th floor! It appears the night club operates Friday and Saturday nights until 2.30am so if you're not into night night life I would suggest somewhere else would be better.

A lovely hotel with very helpful staff but a lack of sleep from the night club in the basement spoilt the experience and we were located on the top 4th floor! It appears the night club operates Friday and Saturday nights until 2.30am so if you're not into night night life I would suggest somewhere else would be better.

Lovely hotel so different and so big great band as entertainment great stay

Lovely hotel so different and so big great band as entertainment great stay

Told two bookings all very confusing, breakfast booked but no info when went to breakfast.

Told two bookings all very confusing, breakfast booked but no info when went to breakfast.

Check in was flawless. Sophia was exceptional in her welcome and information. We arrived quite late but was able to get food which was (surprisingly) very good and not expensive as we have come to expect in a uk hotel. Room was very comfortable only negative was the road noise but being close to m4 /a road not much you can do about that. Balcony area was nice if not a little tired (again uk weather! ) would definitely recommend a stay here

Check in was flawless. Sophia was exceptional in her welcome and information. We arrived quite late but was able to get food which was (surprisingly) very good and not expensive as we have come to expect in a uk hotel. Room was very comfortable only negative was the road noise but being close to m4 /a road not much you can do about that. Balcony area was nice if not a little tired (again uk weather! ) would definitely recommend a stay here

Amazing stay.

Amazing stay.

great hotel, great room

The family room we stayed in was spacious, ideal for family of 4/5 to stay. The interior of the family we stayed in was dated however the convenient location, nice breakfast, helpful staff, and the accessible leisure facilities definitely won us over! I will stay at this hotel again!

Good value for money. Good breakfast.

Good value for money. Good breakfast.

Stayed on Friday night and on first appearances the hotel looks amazing. This does not disappoint elsewhere, it’s the clean and the rooms are comfortable and well kitted out. Swimming pool is great to use during the stay also. However, food is average but the prices that they charge is overly priced. Couldn’t go wrong with the burger my partner and eldest son had and the child’s pizza my youngest had, however I had the belly pork and when it came out it was cold and the mash was I believe powdered mash. We paid the bill when leaving to later be rang in our room at 9pm after putting the kids to bed to be asked if we could go down to reception to pay for a child’s meal that they forgot to charge us for in the first place. Absolutely not after we were all in bed, why could this not wait until the morning? Got home and realised that I had a pending card transaction for £60 from the hotel. Rang them and they didn’t know what it was for, so did reverse it but please check your accounts after this stay. All in all lovely hotel but food let it down and aspects of customer service

Stayed on Friday night and on first appearances the hotel looks amazing. This does not disappoint elsewhere, it’s the clean and the rooms are comfortable and well kitted out. Swimming pool is great to use during the stay also. However, food is average but the prices that they charge is overly priced. Couldn’t go wrong with the burger my partner and eldest son had and the child’s pizza my youngest had, however I had the belly pork and when it came out it was cold and the mash was I believe powdered mash. We paid the bill when leaving to later be rang in our room at 9pm after putting the kids to bed to be asked if we could go down to reception to pay for a child’s meal that they forgot to charge us for in the first place. Absolutely not after we were all in bed, why could this not wait until the morning? Got home and realised that I had a pending card transaction for £60 from the hotel. Rang them and they didn’t know what it was for, so did reverse it but please check your accounts after this stay. All in all lovely hotel but food let it down and aspects of customer service

Brilliant

Brilliant

Locatio near roundabout not great but overall ok. Pool area needs updating and cleaning

Locatio near roundabout not great but overall ok. Pool area needs updating and cleaning

Hotel is gorgeous and a lovely pool and facilities, the food was amazing and so are the staff, I will be coming again for a longer period!

Hotel is gorgeous and a lovely pool and facilities, the food was amazing and so are the staff, I will be coming again for a longer period!

The room was clean and tidy with a lovely seating area. The breakfast was good although the waitress forgot to bring our tea and coffee. I much prefer scrambled eggs that are freshly cooked. The reception staff were welcoming and friendly.

The room was clean and tidy with a lovely seating area. The breakfast was good although the waitress forgot to bring our tea and coffee. I much prefer scrambled eggs that are freshly cooked. The reception staff were welcoming and friendly.

Unique swiss alpine design. No fridge in the standard room. Room doors need to have a stop/hold on them Water in lounge, nearly empty, no clean glasses. Asked for new water but this took in excess of 15 minutes. Live fish in display don't seem to have enough room. Please consider reducing the number of fish per tank.

Unique swiss alpine design. No fridge in the standard room. Room doors need to have a stop/hold on them Water in lounge, nearly empty, no clean glasses. Asked for new water but this took in excess of 15 minutes. Live fish in display don't seem to have enough room. Please consider reducing the number of fish per tank.

Great stay

Great stay