The pool was being renovated which was really sad for our kids. The JCC next door did offer pool services for a fee and very small windows of time so we didn’t get to use it. The ice machine was broken so walked all over the hotel to go to the one that was working. Overall it was nice and I think some updates would make it better. We were there for Halloween stuff and it was a good location to sleepy hollow just a lot of traffic. Our toilet ran alllll the time too and when we flushed the toilet it made a VERY loud noise. Some updates would be great.

The hotel is showing its age. The furniture is a bit shabby. Old style bathroom facilities with the sink in the room with the toilet. The TV had a hotel wide issue selecting channels for a few hours (not weather related). There would be a charge to get a microwave in the room. Desk personal were not friendly or helpful. We requested a late checkout (1.5 hour) due to a doctor changing the time of an appointment. When I called the day of the reservation, I was told that the desk could determine if we could get the late checkout when we checked in and they could not answer the question over the phone. When we checked in we were informed there would be a charge.

The hotel is showing its age. The furniture is a bit shabby. Old style bathroom facilities with the sink in the room with the toilet. The TV had a hotel wide issue selecting channels for a few hours (not weather related). There would be a charge to get a microwave in the room. Desk personal were not friendly or helpful. We requested a late checkout (1.5 hour) due to a doctor changing the time of an appointment. When I called the day of the reservation, I was told that the desk could determine if we could get the late checkout when we checked in and they could not answer the question over the phone. When we checked in we were informed there would be a charge.

Someone messed up my room. I booked a Garden double in July and came into the hotel early on check in. My room was confirmed at that time and I said I would come back after 4pm because I refused to pay the ridiculous fee of $50 for early check in. When I came back my reservation had been moved to the day of check out and my room rented to another. The hotel was full and the Desk clerks Gregory and Arion were able to get a room that had been out of service ready for us. If not for them our weekend could have been ruined.

The front desk bar and bistro workers we all very pleasant. The room was not super clean. The lights and tv remote were dirty. There was very little hot water for showers. And the vent/fan in the bathroom didn’t work and was also falling out of the ceiling

The hotel did not tell us in advance that the pool would be unavailable during our stay. Nor did they give us any warning that they would not be serving dinner on the night of our arrival. We particularly booked this hotel in order to have dinner prior to leaving for the Pumpkin Blaze on Friday evening. Most disappointing.

Friendly staff and helpful.the room wasnt as descibed on site.The room was quiet had a good sleep.No free coffee or breakfast The kids were disappointed with no pool. The town was very nice,good for one night geyaway. . R

Someone messed up my room. I booked a Garden double in July and came into the hotel early on check in. My room was confirmed at that time and I said I would come back after 4pm because I refused to pay the ridiculous fee of $50 for early check in. When I came back my reservation had been moved to the day of check out and my room rented to another. The hotel was full and the Desk clerks Gregory and Arion were able to get a room that had been out of service ready for us. If not for them our weekend could have been ruined.

Friendly staff and helpful.the room wasnt as descibed on site.The room was quiet had a good sleep.No free coffee or breakfast The kids were disappointed with no pool. The town was very nice,good for one night geyaway. . R

It was a amazing hotel, the staff was great and friendly, the room was nice.

It was a amazing hotel, the staff was great and friendly, the room was nice.

Lobby first impressions was amazing, being booked by the stair and the doors going outside not so much. We could here people going up and down the stairs, the outside door slamming shut. People walking down the hall at night had absolutely no respect for others in the hotel, talking obscenely loud on speaker phone, yelling at their kids. We will not be staying here again

Lobby first impressions was amazing, being booked by the stair and the doors going outside not so much. We could here people going up and down the stairs, the outside door slamming shut. People walking down the hall at night had absolutely no respect for others in the hotel, talking obscenely loud on speaker phone, yelling at their kids. We will not be staying here again

The whole hotel had an overwhelming smell, permeating from every room, we had all headaches from the strong scent. We had to air out our room as we could not breath from the strong over powering smell. I'm not sure if its from the cleaning products. Also, we booked this hotel for the pool and sauna, but it was closed due to renovation, I wish we they informed us or they should have a notice about current renovations or updates. Also there's construction in front of the hotel, I wish I knew that too.

The whole hotel had an overwhelming smell, permeating from every room, we had all headaches from the strong scent. We had to air out our room as we could not breath from the strong over powering smell. I'm not sure if its from the cleaning products. Also, we booked this hotel for the pool and sauna, but it was closed due to renovation, I wish we they informed us or they should have a notice about current renovations or updates. Also there's construction in front of the hotel, I wish I knew that too.

All in all it was a great stay, the only bad part was the water pipes were very loud whenever anyone around our room either by taking a shower or just using the sink, it was hard to sleep when the pipes were banging!!

All in all it was a great stay, the only bad part was the water pipes were very loud whenever anyone around our room either by taking a shower or just using the sink, it was hard to sleep when the pipes were banging!!

Standard hotel off the highway. All rather basic but reasonable walue.

Standard hotel off the highway. All rather basic but reasonable walue.

The hotel lobby was nice . The room was adequate. Bathroom outdated . Bed not comfortable. You could hear every noise outside of your room. Even hallway music and voices . The restaurant was not open on weekends.! Bar does not open until 6, mabe if there was a bartender. Pool was under renovation .

The hotel lobby was nice . The room was adequate. Bathroom outdated . Bed not comfortable. You could hear every noise outside of your room. Even hallway music and voices . The restaurant was not open on weekends.! Bar does not open until 6, mabe if there was a bartender. Pool was under renovation .

The second night was fine, but the first night was terrible. There was a wedding happening in the hotel. The wedding had music so loud it could be heard all throughout the hotel. I first tried to call the front desk, but my phone did not work, so I had to go to the front desk. The person at the desk told me the music is supposed to stop at 10pm, but it was already after 10pm. So I decide to patiently wait a while and see if the music would stop. At 11pm, it was still going. I went back to the desk and spoke to the manager, who had the attitude at first of "I can't tell them to stop. It's a wedding. What do want me to do." I told him I can't imagine others in the hotel are enjoying trying to sleep in a dance club. He then offered to move me to supposedly a quieter room. It's 11pm and he wants me to move my stuff to another room. Luckily, the music stopped, so I did not move rooms.

The second night was fine, but the first night was terrible. There was a wedding happening in the hotel. The wedding had music so loud it could be heard all throughout the hotel. I first tried to call the front desk, but my phone did not work, so I had to go to the front desk. The person at the desk told me the music is supposed to stop at 10pm, but it was already after 10pm. So I decide to patiently wait a while and see if the music would stop. At 11pm, it was still going. I went back to the desk and spoke to the manager, who had the attitude at first of "I can't tell them to stop. It's a wedding. What do want me to do." I told him I can't imagine others in the hotel are enjoying trying to sleep in a dance club. He then offered to move me to supposedly a quieter room. It's 11pm and he wants me to move my stuff to another room. Luckily, the music stopped, so I did not move rooms.

Pool and elevator out of order-- decent place otherwise

Pool and elevator out of order-- decent place otherwise

Broken elevator, swimming pool closed, bar couldn’t make basic drinks, drinks were under poured and overpriced, $22 eggs. When we were having issues getting into our room I called the front desk and even though it was manned he didn’t bother to answer the phone. Never staying here again and spreading the word so others don’t make the same mistake.

bathroom outdated. Shower almost unusable

bathroom outdated. Shower almost unusable

Broken elevator, swimming pool closed, bar couldn’t make basic drinks, drinks were under poured and overpriced, $22 eggs. When we were having issues getting into our room I called the front desk and even though it was manned he didn’t bother to answer the phone. Never staying here again and spreading the word so others don’t make the same mistake.

The lobby area is very impressive. While walking to our room, there was a musty damp smell. The hotel tried fixing this with utility sized dryers. The doors and windows to the balcony are very outdated.

Thought it was a scenic property and was comfortable. It was no-frills, but the bed was comfortable and it was a clean room. The style is a little bit outdated, but that made it quaint.

Beautiful place and great staff.