Area has old trash around it and towels outside doors. First room I checked in I asked for non smoking it smelled like a chain smoker was in there. The bedding has cigarette burns in bed someone had pissed in the toilet the toilet had not been cleaned . No towels the moved us no towels smelled like weed room was filthy and some one old towel were in the room and they weren’t even the color of the hotels. The bedding was ripped I trip over the hole in the bed skirt. They moved us to another it smelled stale but it can towels and toilet and bathing stuff. I still didn’t want to touch the bedding so I bought two sheets and covered us with it on top of the bedding. We woke up went to take a shower. No hot water to take a shower it didn’t work. They moved us again we stayed in that room went to come into the room to sleep the air didn’t work it was so hot but so late when we got in from moving our daughter into her dorm. So we were supposed to check out Monday so we can spend time with our daughter but we checked our early do to the conditions. I tried to find the customer service number for Expedia no luck. This establishment needs not to advertise. And I couldn’t check into another place because a lot was full because it was move in weekend for the college. I was stuck staying in a hotel from Hell!!!!!!!!!

Area has old trash around it and towels outside doors. First room I checked in I asked for non smoking it smelled like a chain smoker was in there. The bedding has cigarette burns in bed someone had pissed in the toilet the toilet had not been cleaned . No towels the moved us no towels smelled like weed room was filthy and some one old towel were in the room and they weren’t even the color of the hotels. The bedding was ripped I trip over the hole in the bed skirt. They moved us to another it smelled stale but it can towels and toilet and bathing stuff. I still didn’t want to touch the bedding so I bought two sheets and covered us with it on top of the bedding. We woke up went to take a shower. No hot water to take a shower it didn’t work. They moved us again we stayed in that room went to come into the room to sleep the air didn’t work it was so hot but so late when we got in from moving our daughter into her dorm. So we were supposed to check out Monday so we can spend time with our daughter but we checked our early do to the conditions. I tried to find the customer service number for Expedia no luck. This establishment needs not to advertise. And I couldn’t check into another place because a lot was full because it was move in weekend for the college. I was stuck staying in a hotel from Hell!!!!!!!!!

No towels in our room upon arrival and we received stain towels unfolded . No coffee in the mornings. I’ll never stay there again

No towels in our room upon arrival and we received stain towels unfolded . No coffee in the mornings. I’ll never stay there again

I walked into two rooms the first one didn’t have sheets, blankets, towels and the bathroom wasn’t clean. I asked to see another the next room smelled very strongly of urine. I decided not to stay at this hotel, it was unsanitary and not well taken care of. The photos on the website are not how the rooms actually look, so don’t be fool. I don’t recommend this hotel to anyone.

I walked into two rooms the first one didn’t have sheets, blankets, towels and the bathroom wasn’t clean. I asked to see another the next room smelled very strongly of urine. I decided not to stay at this hotel, it was unsanitary and not well taken care of. The photos on the website are not how the rooms actually look, so don’t be fool. I don’t recommend this hotel to anyone.

They said the key machine was broken and they had to go unlock the room. Bathroom had dirty used towels and trash in the tub. No remote for tv.

They said the key machine was broken and they had to go unlock the room. Bathroom had dirty used towels and trash in the tub. No remote for tv.

Booked through Expedia, got the confirmation email & receipt. Luckily I screenshot them both before arriving at the hotel! When we got there the computer system was down so our reservation was no where to be located. The lady at the front desk had to call 3 different people to find out what to do! Then we were told to go around the corner to The Baymont Inn b/c they were able to accommodate us. I made it very clear that we weren’t going to pay for the other hotel room nor for any price difference between the hotels! We arrived at the Baymont Inn & the woman behind the desk was not only rude to us for OUR inconvenience but messed up our reservation on top of things as well! Our reservation was for a queen bed, non smoking standard room. Just a basic hotel room, one night stay! When the desk clerk at the 2nd hotel tells us that their computers are down as well & that we’d need to pay a deposit for our room in cash, I lost my mind! I told her that the woman at the first hotel told us that we didn’t have to pay for any extras. The desk clerk told me that due to their computer issues they HAD to take a deposit & it HAD to be in cash. I was beyond mad at this point & just wanted to get food & into our room. The room ended up being 2 twin beds with warps in the mattresses in a smoking room! I went to put my food in the fridge & there was rotten food in the fridge w/maggots! I went to the front desk & demanded to see the manager! We got a non-smoking king room & new fridge!

Booked through Expedia, got the confirmation email & receipt. Luckily I screenshot them both before arriving at the hotel! When we got there the computer system was down so our reservation was no where to be located. The lady at the front desk had to call 3 different people to find out what to do! Then we were told to go around the corner to The Baymont Inn b/c they were able to accommodate us. I made it very clear that we weren’t going to pay for the other hotel room nor for any price difference between the hotels! We arrived at the Baymont Inn & the woman behind the desk was not only rude to us for OUR inconvenience but messed up our reservation on top of things as well! Our reservation was for a queen bed, non smoking standard room. Just a basic hotel room, one night stay! When the desk clerk at the 2nd hotel tells us that their computers are down as well & that we’d need to pay a deposit for our room in cash, I lost my mind! I told her that the woman at the first hotel told us that we didn’t have to pay for any extras. The desk clerk told me that due to their computer issues they HAD to take a deposit & it HAD to be in cash. I was beyond mad at this point & just wanted to get food & into our room. The room ended up being 2 twin beds with warps in the mattresses in a smoking room! I went to put my food in the fridge & there was rotten food in the fridge w/maggots! I went to the front desk & demanded to see the manager! We got a non-smoking king room & new fridge!

We booked a king bed but was put in a double. One of the beds was nasty. No fridge or microwave. No towels. Asked to be moved was told to deal with it

We booked a king bed but was put in a double. One of the beds was nasty. No fridge or microwave. No towels. Asked to be moved was told to deal with it

No towels, toilettes, missing lights, holes in tub surround, clogged tub drain, no iron and no paper cups for coffee. Close down please.

No towels, toilettes, missing lights, holes in tub surround, clogged tub drain, no iron and no paper cups for coffee. Close down please.

Awlful

Awlful

the staff was caring

Very nice staff

Very nice staff

The staff was nice and helpful. The first room had a hole in the shower wall with a tissue stuck in it,so they moved us to another room and it did not have a frig or microwave. This is just an old motel that is not well taken care of. I did not feel safe. Had it just been me, I would have lost my money and changed hotels. You could see ripped curtains, one room had the curtains open and a mattress was off the bed and propped up. My husband went down for the breakfast which has no juice and just 2 old looking danishes.

Room was dirty had an order. No towels washclothes or toilet paper. Customer service was poor.

Room was dirty had an order. No towels washclothes or toilet paper. Customer service was poor.

Building was rundown. No customer service, staff had no idea on how to run the front desk, dirty used baby diaper found in the bathroom behind the door, no toilet paper or trash can in the room.

Building was rundown. No customer service, staff had no idea on how to run the front desk, dirty used baby diaper found in the bathroom behind the door, no toilet paper or trash can in the room.

The room was not clean. Sheets were ok, but blanket had holes and there was no comforter. No cups in room, no ice machine. Lamp shades missing. We would have ask for our mo ey back, but there was a raging thunderstorm outside, so we stayed. Free breakfast was cold cereal or toast and orange juice.

The room was not clean. Sheets were ok, but blanket had holes and there was no comforter. No cups in room, no ice machine. Lamp shades missing. We would have ask for our mo ey back, but there was a raging thunderstorm outside, so we stayed. Free breakfast was cold cereal or toast and orange juice.

I was originally put into a room that was have renovations being done. Went to my other room and it always smelled like someone was smoking next to it. The linens had holes in them, and the bathroom had mold.

I was originally put into a room that was have renovations being done. Went to my other room and it always smelled like someone was smoking next to it. The linens had holes in them, and the bathroom had mold.

Liked that they sent me to a different hotel because the room smelled bad.

Liked that they sent me to a different hotel because the room smelled bad.

Staff was unprofessional, failing to provide linens when requested. No coffee maker in room, television did not work; requested this be corrected three times with no results. Stairwell area were filthy, trash allowed to pile up. Breakfast buffett was a pathetic joke. Overall THE worst motel experience my wife or I have every had.

Did not get room/bed size requested, no coffee maker or towels and there were wood shavings from where they tried to prop up bathroom countertop that is about to fall off the wall!